New Image Cleaner

I leave my clothes for dry clean here all the time! The staff there are super friendly and prices are more reasonable than other cleaners in the area. I will continue to use this dry cleaner for as long as I live in the area.

Just left and I had to run home to write a review. I called them at 7:10pm to ask about last minute alterations. they told me to come in and they’d fix it right away. 30 minutes later, i was in the shop getting my halloween costume altered. Might I add he fixed it in less than 15 minutes and only charged me 20 dollars. Love love love this place!

This place is hands down the best dry cleaners I have ever been to. They were accommodating when I needed 7 shirts by the next day. I even left a little over $ 20, and they clipped it to my receipt. I have been going here for months and I have not one complaint.

Great and local business! Thanks for doing the job I cannot do myself. Which reminds me I have some clothes there waiting!

I ripped the seam in the crotch of some shorts I own and they were able to repair them for $ 5. They also pressed them free of charge! Can’t wait to use them for all of my dress shirts. I star off because they have a $ 25 minimum to use a card and that is illegal!

After 3 years of coming to this cleaners, I was so disrespected by the owner today that I’m leaving my first ever negative Unilocal review.
I brought a standard wash and fold load into New Image about 2 wks ago. (I live next door and support all the local businesses! Have come in since moving to the neighborhood in 2012 for services from repair to tailoring to dry cleaning. No major complaints prior… a few high prices on zipper repairs, a few shrunken items, a lost pair of underwear or two… all things I shrugged off.) But upon picking up the last wash and fold, one of my shirts was severely ripped, and it had not been ripped at all before bringing it in. No big deal. They offered to repair it…
Today I went in to check on the repair. The owner accused me of lying saying I brought the shirt in that way. I reminded him that in nearly 3 years of being a customer, I have never had anything ripped or claimed such. He then pulled up my account and said to me «We didn’t do this. You’ve only spent a few hundred dollars here. Maybe if you’d spent a thousand or something it’d be a different story.»
I was appalled. I wasn’t upset coming in, but after being disrespected in that way (accused of lying AND being belittled as a customer because I haven’t spent thousands of dollars? ?), they’ve now lost me as a customer for life. Unacceptable. I’m spreading the word to all my neighborhood pals. The owner should be ashamed of himself.

Loveeeee my cleaners! I bring New Image all my highend designer garments and they kept them in top shape.

I’m prefacing this review by saying that their dry cleaning is fine. I had an average experience. However, my partner had his tailoring completed here on about 5 shirts: 1 he cannot wear anymore because it is too small and there isn’t enough fabric to let it out. The tailoring on the other 4 shirts is terrible quality and he took everything to Murat’s European Tailoring on Pico instead. Murat’s did an awesome job.

I love Unilocal (the good and the bad)!
Ok I got a bad stain on my favorite suit last week.
I didn’t think it would ever come out so I took it to my regular dry cleaners.
They didn’t want to touch it and told me «don’t waist your money»
I was driving by this place «New Image Cleaner» and said what the heck.
they tole me they don’t promise me any thing but they will try to clean the stain.
went back 3 days later and sure enough the stain was 100% gone!
I’m so happy!
they won me for life!
THANK YOU!

I work in the apparel industry and I am very, very picky about the way my garments are treated. I’ve been to a few places over the years and this place is by far the best. My clothes come back beautiful and packaged with care. The best part is the customer service. They make sure you are taken care of, help you carry the garments to your car if needed (I usually go when I run out of stuff to wear) and make sure you are completely satsified with their service. Customer service goes a long way with me.

Super nice family that runs the place. Great prices fast cleaning and skillfull tailoring equals my regular cleaners for the last four years.

So I got a call from the owner few days ago, apologizing for the bad experience I had several months ago. Doesn’t change the fact that my suit was altered badly, but I highly appreciated the gesture (he also offered to pay for my suit if it was damaged badly, which it wasn’t, and offered to re-​alter it for free).

Came here for the first time. The guy in the front was super cool. Very friendly and helpful. He gave me 20% off since I was a first time customer and told me he could have my items ready the next day. Amazing customer service, ill def back.

So I brought in seven shirts, got six back and had to tell them to get my other shirt. I gave them pants to clean, they tried to give me back a different crappier pair. Also they took all my good hangers. Albeit they do a good job at cleaning, but that is expected. They just try to take my clothes.

Wow. Now I know what a decent dry cleaners is like.
I brought four shirts in to get them cleaned for a job I’m starting in a few weeks. I mostly just hoped the cleaner would just make them smell nice and clean out some of the sweat stains on the back of the collars. The shirts also had armpit stains. I didn’t really expect them to do much about those; they’ve been there for a while, so I expected the cleaner just to lessen their notoriety. Also, my only white dress shirt has had a small, but very noticeable oil stain on the collar for quite some time now. After taking it to the last dry cleaner and them being unable to get it out, I figured I would just have to cope with it.
When I got my clothes back, all the stains were gone. I was blown away. All those stains have been there for a long time now – at least three months (haven’t needed to use the shirts until now). The oil stain on my white shirt had been there for even longer – at least six months. It was especially delightful considering I hadn’t even asked or expected them to do that.
I also appreciated that the guy at the counter was a positive person. He didn’t seem down on life or down on the job, and he actually seemed to care about pleasing me, the customer. He wasn’t too chatty, but he smiled and asked me if I had just moved into town; as a new customer, you get a nice discount. Even though I didn’t have the coupon you’re supposed to print out off the website, he still gave me the discount. I am told they have lots of coupons on their website.
This place is quality. And they actually increased the value of my shirts I brought in. Needless to say, I will definitely be bringing all my clothes here from now on.

Did an amazing job cleaning a dress of mine which had some fingerprint (makeup) stains! The first time around, I still noticed the stains, however, staff was more than willing to take a second crack at it. What I loved is that they made sure to let me know that they would be gentle with the second attempt so as not to ruin the fabric of the dress. It was much appreciated!

Best dry cleaners I’ve been to in LA – inexpensive & they do an outstanding job. Staff is very friendly, knowledgeable & quick! I think the longest I’ve waited for service was 3 minutes, and that’s only because the lady in front of me was dropping off her ENTIRE spring & summer wardrobe (there was a lot of stuff).
Oh! & if you check their website, they offer new coupons every month, which is helpful to broke bitches everywhere! Like me!
Highly recommended.

$ 25 to get my prom dress dry cleaned after a $ 10 discount. I recommend this place, very friendly people.

I first started coming to New Image because it was convenient. I would likely continue to come here even if it was out of the way. Yolanda runs the show up front and she is always very friendly. She remembers my name and that I like to recycle the plastic and hangers.
The prices are competitive, the turn-​around time is always negotiable, and the friendly service goes a long way. I have had two alterations and repairs done and one time they missed a spot, noticed it, apologized and rectified it within a day. Credit cards accepted for services over $ 10.
Thank you, New Image!

I only have great things to say about New Image Cleaner! My first visit was for an alteration to my skirt. It needed to be taken in about two sizes and it required a touch more expertise because of the unique shape. She was very meticulous in her fitting and asked a lot of questions to ensure that I was happy with the finished product. She did an outstanding job and the skirt fits perfectly! Not only did she do a great job it was ready in about two days! Although… this lazy one took about two weeks to pick it up! But if you are pressed for time they are an excellent source!
I came back again for routine dry cleaning. They promised turn around next day and even go through your clothes specifically to make sure your needs are met! They are so wonderful and polite. Not to mention they don’t use harmful chemicals on your clothing. They even got a run in my silk blouse out… a rip in the fabric! So impressive!
I will continue to come back as often as needed and the fact that I can walk there is just an added bonus!