Melrose Car Wash

wanted to try this place but now that i have, I’m done with it.
i agree on earlier posts. the air dryer does not do a good job and your car needs to be toweled off after.
I don’t get why they charge u $ 1 extra for SUV (even a small one) when they used the same amount of water.

Dryer doesn’t dry cars. They try to sell you towels to make up for it. I asked the guy working why this was and he said «It’s business.»
These people know how much they’re ripping their customers off and simply don’t care. You’d be better off going to literally any other self service wash in the city.

Thought this place was a self-​serve carwash. Nope. Drive through, automatic wash. Good change of pace. The young man taking info and selecting wash was so cool! Very polite, authentic and SUPER friendly smile. He listed the wash options and how the car pull works. I chose the 10 $ option with wax and enjoyed having my car pulled through and sprayed and polished. I wasn’t clear on what to do after my car was finished. Pulled around to vacuum. Saw a bunch of people wiping their cars with towels. Only one attendant busy on the vacuum side andI didn’t see any towels so I left with my car the way it was. VERY good value. My car is clean and I plan to go weekly for that price. I’ll ask where the towels are next time.

So I just went here to wash one of my cars, as I always do, and it seems like every time I go, this place gets worse and worse. I went through the wash, paid for the $ 10 Ultra wash,(plus a $ 1 towel) it didn’t get my car clean… so I drove back around to get it washed again… This is the first time I have ever done this, but sometimes it happens when it doesn’t get everything, but if it doesn’t get everything you should get to go through again because when you buy a car wash, you expect your car to get washed. So I go through again and explain to the younger gentleman (who works their and is mostly a nice hard working guy) the situation. He says I can’t go back through for free… REALLY!?, WHY NOT I show him my receipt, he knows I just went through… He says he can’t, I ask to speak to a manager, he says its his managers day off… (hire another manager or give someone else the decision making power because in a second, I am going to tell you how much revenue you lost from this transaction) So I say… «just give me the wash, I just went through, I go here all the time, I never do this and I want my car to be clean.» He says he cant, and only the manager can do that and he wont call him because its his day off, he then ‘nicely’ offers me a $ 3 basic wash, I said «I already paid $ 11, if I pay $ 3 more dollars, Ill never go to this carwash again, so… he does not allow the rewash to be free, I paid the $ 3 extra for a basic wash, and they lost me as a regular customer.
How Regular?
I have 6 cars in my household.
I like to get them washed once a week each.
at 10 dollars thats $ 60 dollars a week.
every week for a year is $ 3,120
You guys just lost somewhere around $ 3,120 a year in revenue by not letting me get a rewash…
rough.
well, bye.
PS, I used to see employees coming around drying cars with towels because the auto dryers do a terrible job (which is great), and the younger gentleman just told me when I brought that up that «its a self service car wash» well dude, if its self service why are you taking my money to put it into a machine, and why if your air dryers suck, don’t you make sure people are satisfied with their experience.
what a bummer… this place used to be nice and better.
also it is NOT a 24 hour wash… they close at like 5pm every day.

This place is amazing and my favorite quick and cheap car wash. Employees are great and helpful, vaccumes work well, and it gets the job done. Thankful I found this place.

Express wash does a terrible job washing. Doesn’t clean bird poop or fully dry your car. I asked the employee if I could go through again but was denied. Save your money and go elsewhere.

They don’t know how to wash cars horrible service and horrible customer service ass well if you get the basic wash it’s pretty bad spots all over

Probably the most overrated car wash I have ever been to. Zero customer service, unfriendly staff (except for the person who gives you a ticket) zero loyalty to customers. I don’t think I will be coming back. I used to come to this car wash when it was $ 11 now it’s $ 16. It’s just not worth it. This is what happens to good places that get popular. They let the money get to their heads and forget about the foundation they started on.

Wash was ok till I saw new scratches in the paint… it actually scratched my tint A LOT and my paint! Very furious!!! I don’t recommend this place at all!

Hey Owner, you repaired the blower; thank you! You’re added polish wax to your cleaning system, bless you!

Can’t even call the place because the number listed is no longer in service lol get that fixed people. Smh.

I have two cars, been taking them through the drive-​through wash at least twice a month since they re-​opened. Today I just pulled in to use the «free» vacuum for five min & was told I had to go through the wash. When I said I was a regular customer, they didn’t care. When I said I was never coming back, the guy just shrugged. Buh-​bye. That’s $ 300 that just walked out your door b/​c you couldn’t give me 5 min of vacuum time. Will take my biz to someone who wants it.

I understand self serve car wash I never asked none of this rude guys to help me vacuum or dry but asked about a spray that my dad had been advised previously to remove paint marks I hit a yellow pole and want to remove the yellow marks that’s all. But not asking for free in any point and the guy I asked answers me to ask the manager. Why should I ask him? Then I ask this other guy and he tells me to ask the other guy I had just asked already annoyed I decide to go ask the manager and def guy looks nothing like a manager just looking at the computer. Explained to him what I was asking for and his reply was this is a self serve car wash uhhhhhh duhhhhh I know that already. Mind you not in no point was I asking for it to be done or for free so annoyed.

This is the best car wash in town. From a simple wash and go to the magic they do in detailing. The staff is very friendly and helpful. They explained that the rinse has been fixed and working great. No soap was left on my car. Keep up the great work and I’ll see you next week.

Completely redesigned! Friendly, fast & cheap. Vacuums available. They hand dry & ask which interior scent you’d prefer. I appreciate the changes!

I’m not that fussy over how pristine my car looks. I usually get a wash whenever the quantity of dried bird feces on my car’s exterior becomes unbearable. Given this, I prefer these quick drive-​through car washes where you can vacuum yourself.
It was practically empty when I drove in for my car wash this morning around 10am. I was in and out in about 15 minutes with most of the time spent vacuuming my very dirty floor mats. They provide towels as well. Workers were very friendly.
The basic wash is $ 6. Half-​priced on Mondays and Wednesdays.

They do a good job at great prices. I go on Wednesday when they have their promotion. They are quick and usually have several workers working all at once on ur car. Everything is new n clean.

It seems like this place has okay prices for okay service. They kinda speed through the cleaning and you don’t get a real shine. It’s good for those that just need to get the bird poo off, but not if you want the «dannnnngggg it’s like I have a new car» feel.

This is the closest self serve drive thru car wash for us. I have used several different express washes.
The cleaning works well, but the RINSE is the worst. Today i took a black car there, and there was a soapy film in many areas. [Same as the last time] I had to make sure the area in the sun was dried first.
The place was full when i was trying to get a spot for drying and vacuum. They have 2 end spots that were open, but those vacuums DONT WORK. Once i was done i quickly pulled into another spot to use the vacuum.
The basic is $ 6. I have a monthly account at a different place in OC, and their business is much better, all vacuums work, and it does a COMPLETE RINSE.
Would i use them again? Yes, only if im in that area.

Worst.
Carwash.
EVER!
The people at this place are incredibly rude! I was getting my care washed and all seemed to be going well until my car somehow how stuck. I figured no big deal it’ll take care of itself. After a few minutes the guy running it came over and started yelling at me for supposedly having my foot on the break (which I didn’t). It took a couple of more tries until my car started moving through the machine again. After I got out I somehow magically had a flat tire. So disappointed in this place.