Fresh

Love, love, love Fresh! My sisters and I love it even more when the associates are knowledgeable, kind, and patient! We went in close to closing time but Teddy, an awesome associate, took time to school is on Fresh’s best! Thanks, Teddy! You’re the best!

I’ve always enjoyed fresh products, but my experience at this location was so amazing, I am now in LOVE. Everyone here is so friendly and helpful. The shopping experience is just phenomenal! I think I must have sniffed every perfume there and used up like 50 strips.
I came here to find some gifts to send over to Korea and Gabrielle helped me put together a wonderful box, with a variety of products that not only meshed well together, but looked amazing AND stayed within budget! Her wrapping skills were fantastic as is her personality and knowledge of product!
My friend and I left the store with big smiles, many samples, and even free drinks! I will definitely be back soon!

I had never been here before but needed an emergency bridal shower gift. I walked in and told them what I was looking for. They gave me some wonderful suggestions beautifully gift wrapped it and sent me on my way in a matter of minutes. All with a smile and wonderful customer service. They even threw in a few samples for me. The products are a little pricy but seem very high quality. I will always pay more for that kind of service.

This place has a great selection of very unique products. High quality all the way around.
Mary Jane was also such a pleasure to work with. She was very knowledgeable and patient and I will always make sure to stop in whenever I’m at The Grove.

Black tea cream is moisturizing and leaves my skin soft and radiant. Better than La Mer.
Can’t wait to try soy cleanser.

I LOVE LOVE Fresh products and it’s taking me a very long time to write a review, simply because I was waiting to see the results on the «Elixir Ancien» I have been using for 2 years now. I had these terrible lines on my forehead and of course as you get older wrinkles/​lines aren’t pretty lol & I don’t want the Botox face (well not yet at least) I was looking for something that would help my lines. As you will see the top picture my forehead lines have diminished a lot compare to how they use to be (I wish I had a before picture). Yes the bottle can seem pricey about $ 260 but it’s practically a yearly investment. My first bottle was replaced in a year, however, I am on my 3^rd bottle so maybe this time around got carried away with the amount of drops lol what can I say when u see results you just can’t help yourself :) ELIXIR ANCIEN is my daily/​nightly Botox! The picture on the bottom left is with my Soy Face Cleanser, Elixir Ancien & Peony spot-​correcting, I wait a few minutes before I apply the «Black Tea Age-​Delay Lotion (for daytime use only), in the evening I use the „Soy Cleanser, Elixir Ancien & Peony spot-​correcting“ & during the week maybe once or twice I apply the „UMBRIAN CLAY MATTIFYING MASK“ also a great secret with that mask is when you break out in pimples I apply the mask on the pimple over night and it works like a charm, especially with those menstrual pimples :) The only thing I recommend always is taking samples. I was allergic to one product in the BLACK TEA line the „Black Tea Firming Overnight“, I applied it and my face felt as if it was burning so washed it off. The store was happy to take back. That was about a year ago, so I was very hesitant recently when I stop by the Grove to try the „Black Tea Age-​Delay Lotion“ The Store Manager Sonia Collins was very helpful. To be honest the main reason to write this review is because of her! Fresh Company should be proud to have a store manager with such great customer service! She explain to me that some people can have sensitivity simply because the ingredients may be too much for their skin but she promised that the Black Tea Age-​Delay Lotion wouldn’t bother me and if it did to come back! She was right! Fresh use to have this other SPF lotion but they stop making it and came up with the BLACK TEA line SPF. I love the new lotion. My face as you see on the picture on bottom right looks shiny and clean. She was so nice enough to give me these new samples to try for my brown spots. As you might notice on my cheeks, I have some brown spots. I just started the PEONY line so I’m sure I will be back within a year and give you an update. I’m currently trying the „PEONY Brightening Night Treatment Mask“ which can only be used 1 or 2 times a week. Sonia stated the night treatment works well with the Peony spot correcting brightening essence.
Daily/​Nightly Routine: 1. Soy Face Cleanser, 2. Elixir Ancien 3. Peony Spot Correcting Brightening Essence & (nightly once or twice a week add the Peony Brightening Night Treatment Mask»)
When including the «Umbrian Clay Mask» use after soy face cleanser then steps 2 & 3 (also the mask to be use once a week) but definitely as overnight spot treatment of pimples!!!
Sonia is very kind sweet and helpful!!! Please go visit the grove & talk to her with your concerns! I have been fortunate to be dealing with her for a while now and yet again exceeds my expectations on customer service. I recently received an extra sample of the Peony Brightening Night Treatment mask she mailed to my home with a note. Who does that now a days, hardly anyone. I will be going back to buy the Peony night mask because so far I love how my face is feeling and looking. They have your information if you decide to join the FREE point system. Whenever you buy you add points which recently my bottle earn me $ 50 discount. I think it’s worth it!
My apologies for this essay but it’s worth it!!!

I LOVE Fresh! I first stumbled upon this brand in San Francisco, and am glad that there was a pop-​up shop the night I was visiting The Grove, because otherwise I might have missed out on learning more about this great company.
First of all, all the employees that I interacted with were amazingly friendly and helpful. Being a Fresh newbie, it was really helpful that they took the time to show me different products and explain what was recommended based on my skin type. Huge bonus in my book for helpful staff. Secondly, the pop-​up shop was offering free Sugar lip rituals, which is had never heard of before, but hey, why not give it a try? I got to try all their Sugar lip treatments, which are super great. If you’re looking for a Fresh product to get started with, the sugar exfoliant and repair serum are a great way to get a toe in the water.
Fresh is high-​quality beauty product, so be warned that it’s not the lowest price option available, but since I’ve started using their lip treatments and the Soy Facial Cleanser, I’ve noticed a marked improvement in my lips and skin. I also love their scents, and the scent bar they have is fantastic!
If you enjoy high-​end cosmetics and skin care, stop by Fresh to see what they can offer. I doubt you’ll be disappointed!

What an experience! This was my first time visiting a Fresh store and I think I’m hooked! The store itself is gorgeous. It’s cozy and bright.
I had such a good time trying on all the products. The sales associate who helped me, Ricky, was so patient and had great product knowledge.
I will definitely go back and try more products. It’s a little pricey, but it’s worth it!

I love this store! Ricky is amazing and super helpful. He helped me find the perfect lip color and even assisted me with facial scrubs. He knew everything about everything in that store! He helped me to find a «nut-​free» face mask. He went over so many details about each face mask Fresh carries. I love Fresh products and I will definitely be shopping at this location again very soon!

great storefront, great location right next to nordstrom and coffee. i love their lip balms, candles, and body oils. smells great, works great, and friendly and helpful staff.

I don’t know if it’s because I’m in love with the grove, but I had a great experience when strolling through this store. The gentlemen working was so kind and wonderful to me, helping me find a scent I barely can identify. At expressing that I wanted to come back to try to soy face cleanser (tried it, highly recommend it), he gave me a sample to go home with. We definitely left cheery.

I went to exchange a fragrance that I received as a gift because it just didn’t work on me. Their return/​exchange policy is they will accept any unopened or unused product after 15 days or so, but I had opened the bottle and used the spray just a little to test. I told this to the salesperson and she said that it would be fine to exchange. She was very helpful in helping me find a more appropriate scent. We sampled a few on test strips and I chose one after trying on my wrists. You should always test fragrances on your skin to see how it reacts and how the scent changes with your chemistry. I ended up choosing Cannabis Santal.
The store design is light and minimal. The product displays are very elegant. I haven’t tried their other products but I might when I revisit some day.

Ask for Sonia (sp?), very helpful and knowledgeable of the products and new products. Introduced us to new things we didnt know Fresh had (lip treatment with SPF) and soy exfoliation. Would definitely come back and buy again from her

Mary Jane at this boutique is amazing, one of the best sales associates I’ve come across. Incredibly friendly and really educated on every single product in the boutique. She did such a great job explaining all of the backstories and ingredients of the various products and lines and sent me on my way loaded with samples. I was only marginally interested in Fresh before and now I’m VERY interested.
This boutique is set up nicely so that you can try all of their products, all of which are quite luxurious.
I’ll definitely be returning here for all of my future Fresh purchases!

One of the many stores where my purse becomes strangely lighter.
The service is friendly and helpful, the products are lovely, and everything smells divine.
My favorites:
Black Tea mask
Fresh Sugar face polish
Soy face cleanser
Crème Ancient eye cream
Fresh Sugar petal lip
Seaberry soap
Thie whole line is addictive lol.

This is my first Unilocal review! I guess I needed something very profound to push me into finally getting on board.
I recently found myself in this FRESH store and was instantly impressed! The products were lovely and everything felt luxurious. But the best part was the customer service. Sonia was not only incredibly helpful but impressively knowledgeable and sweet! I generally find myself very intimidated in stores like these but Sonia and her crew made me feel very comfortable and not pressured at all. What a nice change of pace.
SOO… on to the best part. I ended up leaving there with quite a bit of new products and even more education of what I was actually putting on my face. I was ready to fight some serious free radicals! One of the products I left with (and came passionately recommended) was the famous Crème Ancienne. To be perfectly honest I was mostly impressed with the story of where it comes from and the hand-​crafted artistry in every container. I was very curious to see how it would work and just yesterday I got my opportunity. I had been using the Crème not only on my face but on my nail beds and elbows. I have very dry hands from my job and so I purchased the Crème for those healing qualities. Never did I truly think it would contain MAGIC!
Yesterday I was blow-​drying my hair and my blow-​dryer decided to blow up! We’re not talking snap, crackle die quietly. I’m talking violent explosion and fire spewing like a volcano (don’t wrap your cords ladies!) I ended up with some pretty serious burns on my hands but mostly a deep 3^rd degree burn on my thumb. I couldn’t soothe it with anything but ice or running cold water over it. After trying multiple home remedies (ie: toothpaste, lemon juice, baking soda paste just to name a few) my finger was still throbbing and I needed to be on my way a bit more pain free.
In comes Crème Ancienne to the rescue! My conversation with Sonia came to mind in a scramble to make the pain stop and I thought «what the hey, Ill give it a try» I globbed the Crème on the burns and held my breath, hoping, praying that this would soothe the intense burn. And HARK! it did! I couldn’t believe it! Crème literally saved my day! I had theatre tickets and would not have been able to sit through it in that much pain, or with my hand emerged in a bucket of ice water in public! HaHa…
What a miracle crème! I cant wait to figure out all the other natural wonders of this product! Thank you FRESH for caring so deeply about the purity of your products and thank you SONIA! I’ve never been so excited about skin care! Thank you for your knowledge and passion! I will definitely be returning to learn more and see what other magical products FRESH has to offer!
(Oh, and my hand is super grateful too!)

I like Fresh products, particularly their lip balm, but I typically go cheap and get drugstore items. However, my coworker was raving about the Lotus face lotion so my friend and I went to this store to try it.
What I really like about this location is how nice the employee was. She knew we were not interested in buying that day, and she was still very helpful. She gave us samples, let us test things, and answered all of our questions. She didn’t try to push the product on us, and when we left without buying anything, she was super sweet and gave us directions to a restaurant we were looking for.
Great customer service here and same prices you’d find online or at a Sephora.

The name says it all. From the beautifully arranged displays to the welcoming staff, this place is very fresh indeed.
I found out about Fresh in 2006 when I was living in London as a beauty writer for a global, women’s magazine. We are sent endless products and have to be very selective about what we choose. I was sent a bottle of Pink Jasmine fragrance and it was love from then on out.
Fresh sell unusual scents that are distinctive and long-​lasting. They also look lovely on any bureau. The bottles are designed simplistically with a chic edge. I went on to buy several fragrances after receiving the Pink Jasmine (Violet-​Moss, Sake, Sugar-​Lychee, Sugar-​Lemon and a few that were limited editions.) They are $ 75 for 100ml. The scent lasts and it seems the amount in the bottle does too (basically, it’s not a cheap perfume up front, but worth paying for in the long-​run.)
Fresh also sells makeup such as unique eye-​shadow palettes (with gorgeous casings – a bit large for a purse, but again, lovely for the bureau) and my favorite — the «Magic Wand» mascara. It’s long-​lasting as far as a mascara can be long-​lasting. It thickens and extends your lashes and comes in a whimsical black and white pattern wand.
The only body products I have tried are:
1. Brown Sugar Body Polish: Amazing — not too sweet or heavy smelling. Leaves your skin moisturized and gleaming. Not cheap at $ 65 and it’s easily used up quickly.
2. Pomegranate Conditioner: I would not recommend this item. You need a lot to even feel some type of conditioning and even then, at $ 26 it’s not a conditioner that could compete with other salon brands.
3. Soy Shampoo: Again, at $ 26 this is a «whatever» shampoo and isn’t worth the money given the variety of fab salon brands on the market.
4. Sugar Lip Polish (a top-​seller): I received this for free. I wouldn’t pay $ 22.50 for it. Not even close to special enough.
Fresh products are wrapped beautifully and would make a lovely gift for any fragrance lover. You can find «your scent» because Fresh isn’t worn by everyone and is created with whimsy and expertise. The store is in a small corner at The Grove. Hard to see and seems empty, often. Shame – I hope they don’t go out of business. Really nice to see a boutique-​type shop at The Grove. Wander in — you will NOT feel intimidated to buy and the team are not only eager to help (in an inoffensive way) but they are in-​the-​know about product, effusive about the brand and are happy to provide samples sans sneer. The store is a nice reprieve from the vibe of The Grove.

I LOVED their Fleurs de Chocolat eau de parfum, but it was discontinued.
*sniffles*
*dabs eyes with lace hanky*
Now, I have a new favorite.
Cannabis, Cannabis, oh how I love thee.
*don’t get the WRONG idea, folks*
I never, ever in my life thought I would love a fragrance line that has Cannabis in its name. I imagined an skunky top note with an overwhelming death grip of patchouli mixed with a whiff of greasy junk food.
Wow, that sounds gross.
Website description:
Cannabis Rose Eau de Parfum is the ultra-​sensual and completely intoxicating floral counterpart to the highly popular Cannabis Santal Collection. Top notes burst with the captivating aroma of Bulgarian roses infused with pomegranate flower and Italian bergamot. An alluring blend of cannabis accord, sheer jasmine, and rich dark chocolate make the heart of this sultry scent truly intoxicating, while base notes of white musk, patchouli, and oolong tea leave a lasting sensual finish.
Verdict: The chocolate is what makes this scent for me, and the rose plays nice, with the bergamot adding the needed brightness to balance the fragrance out. Of course there’s patchouli in there, but it’s subtle and actually adds to the overall balance of the fragrance. All in all, an unusual fragrance that is highly wearable, although I don’t consider this a daytime fragrance– more for a night out.
Website description:
Cannabis santal Eau de Parfum is a forbidden blend of patchouli, cannabis and rose. This sensual fragrance captures the raw energy of a man and the desire for him.
Notes:
— Top: Bergamot, Brazilian Orange, Black Plum
— Heart: Patchouli, Cannabis Accord, Rose
— Base: Chocolate, Vetiver, Vanilla Musks
Verdict: First, god why are perfume descriptions often so effin cheesy? Anyhoo, the scent has grown on me, and I think this is a great unisex parfum. I’m a sucker for citrus top notes, especially bergamot– and i can definitely detect them in this fragrance. Yet, the heart and base notes add a very grounding effect to the overall fragrance and leave a very wearable unisex scent that is definitely not overly sweet nor floral.
The service @ this location is very good– staff greets you immediately and they’re helpful without being pushy. Nice, bright, well-​organized store. easy to navigate.
I have super sensitive skin, so I don’t use their skin care products. Their perfumes are one of the few on the market that I can use without problems, and they are quickly becoming my favorite perfume company.
Their wares do not fall into the inexpensive category, but I believe their perfumes are worth the cost.

I love Fresh, and their store manager Danielle is really nice. I love all their products, especially their hesperides, a refreshing –citrus-​floral uplifting scent. Their prices are rather high, but with Fresh you get what you pay for !!
I am only knocking down one star since they stopped making their best product: THE SOY HAND CREAM! BRING IT BAAAACK! :D