Cobbler’s Bench Sepulveda

Give this guy a break. He has taken over this business under very difficult circumstances. He is the son of the owner who recently passed away. He did some repair work for me last week and did a great job, on time, reasonable price. Yesterday i dropped off another shoe for him to repair. I’ve brought my shoes to this place for repair for several years and will continue to do so. I like to support small businesses in my community. Too many of them are disappearing and being replaced by huge corporate entities that don’t care about quality workmanship or customer service.

So everyone who left negative feedback past few months just so you know the guys Dad passed away. I left my boots to be repaired and it did take a long time and I also got frustrated but my boots look amazing now and I’m totally stoked to have new boots again! He did a great job on my leather boots. However it did take a while, but the guys Dad died, really give him a break. He does great work and he was having a hard time being at the store and taking care of his family at the same time. I think he is back on track now and doing better but he is human and your boots and shoes aren’t that important really are they compared to someone who has just lost their Father.

I can’t speak to the quality of the work. I haven’t been able to pick up my shoes. I’ve stopped by 4 times during negotiations normal business hours and every time the store had been closed. This time when is stopped by, there were 4 people standing outside waiting and complaining to each other about how the store is always closed and they can’t pick up their shoes. Don’t use this place if you ever want your shoes back.

Should have listened to the reviews about this place. It is supposed to be open until 6:30pm, and assuming they were like every other business, I didn’t feel the need to call to very before stopping by. I walked over from my house and when I got there, at 4:45, they were closed! Even the sign on the window said they were open daily until 6:30pm, so what gives?! This is such bad business and an absolute deal breaker for me. I have a lot of high heels that need to be repaired and I will definitely be taking my business elsewhere. If you insist on going, I highly recommend calling this store before attempting to go.

This used to be my go to place for shoe repairs. Unfortunately, it won’t be any more. I went by a couple weeks ago to get a sandal fixed and they were closed during normal business hours, basically in the middle of the day. But I like the place so I figured to give them another try. I mean, I can walk there. Couple days later I go back and the guy behind the counter speaks almost no English, can’t give me an idea what it’ll cost. He’s Russian, he says. But I leave it anyway because they’ve always done good work and are reasonable. Supposed to be ready Thursday I go back Friday and they’re closed again in the middle of the day. I try calling no answer. Tried calling today no answer. But as I’m driving by 10 minutes later they’re open. I go in and the sandal hasn’t even been touched. So I take it and go.

Is it possible to give this place negative stars? PLEASE AVOID. I took my Air Jordan 11 Cool Grey from 2001 here for a simple reglue of the soles. Other than seperation, the shoes were perfect. When I came to pick them up (after being told they weren’t ready the first 3 times I stopped by), my shoes are destroyed. The Phylon midsole is cut up, there is glue oozing out everywhere, the outsole and midsole are misaligned, etc. Even the carbon fiber is cracked! Now my shoes are ruined! Worst of all, they refuse to pay for them to be fixed professionally!

Great quality service at affordable prices. Be sure to call ahead before picking up your shoes.

Came to this place hopeful that it was a good choice. Have not yet received my shoes though I was supposed to be able to pick them up two days ago. Have shown up four times now during their business hours and all four times they have been closed. None of my phone calls have been answered either. I’m not one to rant, nor am I one to act needy, but this is officially wasting a lot of my valuable time. Four trips, multiple phone calls, two extra days, and all within business hours; still no shoes.
Hoping my shoes come back to me.

So this place recently reopened after a very long hiatus for renovations (and I can say I did not notice the heavy smoke smell noted by other Unilocalers, so that may have been one of the things they took care of in the reno).
I’m newer to the area and decided to take in one pair of shoes as a trial. Cost of getting half soles and a rip on one heel repaired — $ 25, which is not crazy high but also not crazy cheap relative to Ktown. The owner seems like an incredibly sweet, diligent man. However, he was under the weather and kept messing up my very simple order. I went back 3 separate times over the course of multiple weeks to get my shoes. The first time, he tried to give me someone else’s shoes and it turned out mine were not done at all. Then he tried to work on them on the spot, but after I waited patiently for 10 minutes for him to do so, we realised he had changed the heels instead of adding half soles, and I couldn’t afford to wait longer. So then I said I would come back a week later. Fast forward one week, and they were still not done. He was super apologetic and explained that he had been sick and had had to close the store to go to the doctor a few times. Indeed, he looked quite sick/​gaunt, so I immediately felt bad instead of being cross or irritated, and told him I’d be back the following week and to feel better. Fast forward another week, and I finally got my shoes back with perfectly satisfactory handiwork.
Verdict: I would go back because I live walking distance from this place and the prices are reasonable. Also because the owner seems very sincere even if he didn’t quite have his act together for personal reasons. However, I would NOT go here if you needed anything done urgently. Only take in things that you can afford to do without for a couple of weeks.

I had my shoes repaired at this place he made my shoes look like new I recommend people who need their shoes to be like new and reasonable price.

This guy does fantastic work. The bottom of my boots were almost completely destroyed. He fixed up the heal and put on a super thin layer of rubber that blends in completely with the shoe. He also polished and fixed a rip in the leather. All this for $ 40!
Shoes look like new!

Do yourself a favor and call to remind the owner to have your shoes ready by the agreed-​upon pick up time.
I chose this place based on Unilocal reviews. Came in a week ago, and we agreed I’d be able to pick up my shoes at 6pm today. Well, I came in today, and he looked shocked, saying he’d forgotten about my order. I’d say my shoes are exactly the same as they were when I dropped them off, but unfortunately they now reek of cigarette smoke.
It’s not the owner’s fault that these boots were my only two pairs of comfortable work shoes. It’s also not his fault that I needed them for a conference in the Midwest in November, when not having holes in my boots would have been quite handy. It’s not his fault that I’m a student who takes classes in the evening, nor that my flight would leave at 6AM the next day. It’s also not his fault that I cancelled some afternoon commitments in order to pick up my shoes in time. But it is his fault that he promised me something he could not deliver and responded with endless excuses. And it shouldn’t have been my fault that I counted on him.
In short, I left my shoes with him for a week, and they came back worse. Won’t be coming back.

After paying way too much for shoe repair in the neighborhood and not getting any long term quality results, I tried Cobbler’s Bench Sepulveda AND love it.
I don’t just get shoes and purses repaired, I get them rebuilt. I spend a lot up-​front on quality leather goods and keep those products for years. So I have tried a bunch of repair places in the area and Cobbler’s Bench is the winner.

The owner repaired my Prada messenger bag for $ 20! Others quoted me $ 65 plus to repair the ripped seams. He said it would take him «long time» because it’s «a lot of work» and felt bad charging me $ 20. Seriously? I wanted to kiss him! But not on the mouth because he’s a heavy smoker. Others wanted to rip me off for a ripped Prada, but he did an amazing job for a very cheap price.

Shoes were more uncomfortable after repair. And, it seems the shoes make more noise than before… great!

Tried this repair store last week after reading reviews on Unilocal.Not happy at all. Took 4 shoes and a purse to be fixed. He did a very sloppy job on 3 shoes and the purse. Also he didn’t even fix 2 of them, he tried to give them back to me without even fixing them. The purse has glues all over. Not going back again.

Excellent work at a very reasonable price. I had 3 pairs of heels «recapped» and a pair of shoes resoled for $ 42. I even brought in a hoodie with a stuck double zipper which the guy fixed on the spot for me for free! The turnaround is pretty good too, just takes about 4 – 5 days if you don’t specify it as a rush job.
The proprietor is a little difficult to understand sometimes, due to his accent (he sounds spot on like Andre the Giant) but it doesn’t really get in the way of getting what you want across.

I am a collector of shoes.
I keep them in bookshelves on my wall.
When they break I’m very sad.:-(…
But this guy hooks me up, sometimes I take him 15 pairs at a time, if I’m in the neighborhood and have broken a heel, he fixes it on the spot while I wait.
I love this guy, he saves my shoes.
He even totally customized a pair of boots for me.
He’s soo cheap, I wish he would charge me more, I feel guilty!

They repaired a leather strap on my purse for $ 10 — seems like a fair price, though I haven’t tested it much yet.
My complaint is the smoke. I could barely stand to be in the shop, and now my purse smells like smoke.

I’ve had many shoes repaired over the years, but the consistently perfect work at this place sticks out.
On Friday, I dropped off my favorite 10+ old pair of Italian boots that I’ve virtually destroyed: they were «talking», the tread was worn off completely, the fabric was peeling off the boot itself– I picked them up today, perfect! Only 30 $, which was the original price I was quoted.
I’ve yet to have shoes come back from a shoe repair looking this good in comparison. I’ve also had a Prada purse slider repaired here, and for just 10 $ my zipper is still perfect and looks exactly like the original.
I also feel the pricing is fair here– I’ve never been told something was going to be extremely expensive to repair because it’s a luxury item (like my purse) — some repairs will try to get more money out of you simply because they know the item you’re repairing is expensive (kind of like charging more to tint the windows on the Mercedes vs. a Mazda: it’s the same work).
I can’t really find a fault with this place, they’ve always been on time and never given me any issues over the years.