Golden Glo Cleaners

RIp-​off! They charged me $ 28 for my dress because of a BooSh*T reason! They said, my dress has leather, I swear my dress leather percentage is 5%, and they charge me for leather! On top of that, they didn’t even clean off the stain! I told them, I only care about the stain, and they go, «oh I can’t do anything about it! oh oh, I’m sorry». sorry, like i give a poop, obviously, you just want business! well, screw you business for overcharging me! I hate this place, there’s two dry cleaners that rip ppl off! This one and the one next to Ralph’s on Olympic Blvd. I give them both one star!!! I’m tired of getting pushed around, the next time someone overcharges like this, I am going super saiyan 3!

I don’t often use dry cleaners. However, I have come here a few times and everytime its been great. They are very nice and informative inside. My items were cleaned in a just a few days and the price was agreeable.
I recently took a new shirt in that had some weird color bleed after being splashed with water. They insturcted me to return the shirt.
I respect them a lot for telling me the truth. Macy’s took the shirt back no problem. Sad though because I really liked it.

Been going there for years. They did an ok job and the main reason for me going there is that the location is convenient for me. On my last visit, I dropped off two different tops for hemming. I told the owner’s wife what needed to be done, and she told me to pick it up after the weekend. When I went there to pick up my tops, the wife brought them over to me, and told me that they only hemmed one of the pieces because she didn’t think that the second one needed hemming as it was approximately the same length as the one they just had hemmed. I told her that those are two different tops, and that I wanted one top one length, and one top another length. She insisted that they saved me money by not having hemmed the other top. Her husband then came over, and without knowing what is going on, he took his wife’s side. I find this kind of behavior absolutely unacceptable for several reasons: 1) it’s not their decision what length my top should be; 2) if they question whether a hem should be done or not, call the customer and ask/​clarify or at least have the courtesy to give me a call to say that you are not going to do it; 3) I’ve been going there for years, it would have been nice if the owner had at least tried to resolve the situation, and it also would have been nice if he hadn’t started yelling.
It’s easy to be nice to customers. To me, the real test is how a business owner resolves/​handles a situation. Both of them could have easily resolved this situation and kept me as a customer simply by apologizing (for not doing the job they were asked to do), and to offer to resolve the situation. They didn’t do either one of those, and because of that, I will not go back there. I don’t think that’s the right way to treat a customer, especially not one who has been coming for years.

I love this place, owner operated and they really take care of their customers! I trust them with all of my items and you don’t even have to get out of your car!

Great service, and great job. I give them my everyday clothing as well as my more expensive and delicate pieces. They also do a great job with denim alterations, and can have it for you as soon as you need.
Convenient hours, drive thru parking and location make it easy to drop off and pick up.

I like this place Drive thru service, fair prices, Great Job. They even do reweaving at a very fair price as well.
If you need something fast they will do it and won’t overcharge you.

Yes, I agree with other Reviewer, they are very nice and I too have been using them for years, about 5 – 6 years.
This cleaner was recommended to my husband by a designer who designed one of his suits and I am so glad they did. I used to work in Century City so it was very convenient for me but I haven’t worked in the area for a few years now and I still drive there for our dry cleaning.
Once we tried a cleaners in the Playa Vista Pomenade (Hollyway Cleaners) purely out of convenience and they ruined my husband’s $ 1,000.00 suit and the owner would not take responsibility. There were stains on the suit that were not there before. Golden Glo Cleaners had cleaned the same suit before with no problems.
We will never go anywhere else again unless, Golden Glo Cleaners opens another location West of the 405 fwy. :)

Been taking my dry cleaning here for years and have never had a problem. They are always very nice and remember me by name. SO SWEET!
They have a drive thru, so you can pull in and hand them your clothes right there. Very convenient.
I even brought in a sweater that had a whole on the arm, which they fixed very nicely. You can’t see that there was anything there at all.
I definitely won’t be going anywhere else!