Cellular Outlet International

Lena, the so called manager is horrible. Bought an iPhone Wallet case and tried to exchange it. She told me 7 days only. Where is the sign? I asked and it was a tiny post it in front of register. When I purchased it, I was behind the counter. She threatened to call security. Wow. Mall security. Also refused to give me her boss name number or corporate info. DO NOT GO HERE ridiculous. Look up customer service and take a class in it

This place is a total ripoff !!! I had a glass screen put on my iphone 6plus and on one side of the screen it has a big bubble on it. I took it back to be fixed and she told me they only have a 7 day guarantee. I told her it was never put on right. She told me that she would put another one on for $ 10.00. now why would i pay them another $ 10.00 when the first one never worked. i asked to speak to the owner and gabriella told me she could not give me his phone number. I gave her my phonr number and told her to give it to shaquille the owner and have him call me and of course no phone call. dont waste your money by going here. they do not stand behind what they sell !!!

Just read the other comment for this place. Totally agree. Different prices for same cell phone case from two sales people. Stay away!!! Would not refund a case, only exchange. Got another case and the guy said this was an even exchange even though it was a cheaper case. I said no and he said he would give us a charger or headset. He disappeared and we were left with a girl and she wanted to charge us for for the headset. We had to remind her what the guy said we could do. Please shop elsewhere.

This place sells poor quality cell phone cases. The sales people are indifferent, unhelpful and rude. They do not mention there’s no refund and it’s not printed on their receipt.
We asked for a case for iPhone 5, there was one suggested that my wife liked. Paid for it and as the receipt was printing I tried it on but it wouldn’t fit our phone because it’s a 5C. They didn’t have another that fit which my wife liked and they wouldn’t refund our money. They pointed to a faint, small-​print sheet of paper on top of a case facing away from the register and out if sight. When I questioned their policies they called the security on me. Now they have our money, we don’t have a case and we are supposed call back to check if they have one that fits assuming they don’t claim we do not have a case. I absolutely will never buy from this setup ever again. Shoppers beware, Cellular Outlet International will not hesitate to cheat you and create problems for you.