Bruce Games Swift Plumbing

Great service.
We just had our sewer line replaced under the house. I got a couple estimates and based on the recommendations I choose Bruce Games Plumbing. They did a very thorough job. Also they came in at $ 1000 less than the other estimate. We will be using him again when the time comes.

Was having ongoing issues with my water heater and Bruce answered the phone and came over that day. Honest, reliable and knows what he’s doing. I eventually had to replace the unit and Bruce was $ 200 less than another company, but it was a Saturday and he didn’t have one in stock, so I paid the extra $ to have hot water on Saturday rather than wait until Monday. I would use him again for plumbing issues.

I was introduced to Swift Plumbing by my contractor when I had my kitchen remodeled in summer 2013. Since then I have had two other plumbing needs — one an emergency — and they have always been here «Swiftly.» I have always dealt with Matt who is a very nice and experienced young man, although I have talked to Bruce on the phone.
I was needing a new plumber and so glad I was introduced to Swift Plumbing.

Swift plumbing ! «The best game in town»!
We’ve been using Swift Plumbing (Bruce Games) for over 18 years! Always reliable friendly, and Gets the job done! A great plumber !

I have used Bruce for years now. He recently helped me out on a remodel job and I would not have been able to get the job done under the time and budget I needed to without the help from Bruce. Bruce and his team are fast and efficient and have a good eye for detail.

i’ve been using bruce for years. he’s always on time, does great work, and is the cheapest in town. our sink was backed up the other day and he came out right away and got it fixed in no time. carol is gone now but the new receptionist is even better!

Agree with other two reviews. Although he came highly recommended by friends, I chose not to hire him. Same chauvinistic attitude that was described by Fara. He refused to discuss his bid with me or explain what he’d be doing. Said the contract was pretty straight forward. Since I was going to be spending $ 9,700 of my own money, I felt I had a right to ask a few questions.
I went with another plumbing company and was very pleased. They gave me a couple of options, were more than willing to explain things and were cheaper. No condescending attitude from them!

Aya S. is right on. Bruce and Carol are exactly as she described. My husband spoke with Carol on the phone and said she was super friendly and should be named «Chatty Cathy» (instead of Carol).
Bruce saved us by coming to our home the day that we called for help. He was referred to us by our air conditioning guy (who does excellent work for cheap). Bruce came by, looked at the water heater and told me he’d call my husband to give him a quote. I thought that was a bit chauvinistic but shrugged it off because I didn’t really care to deal with the business part of it either. I just wanted it taken care of.
So, he called my husband and gave him a quote that was $ 5 less than the other one we got. Yay! Yes, only $ 5 less but hey, a penny earned is a penny saved. In this case, $ 5 earned (I can buy my Peet’s and a muffin for this)!
This is where we minus 2 stars. Bruce said he’d come over ~ 2 PM to replace our water heater. He came closer to 3 PM. After he left, we noted that there was a strange pipe just hanging loose. My husband called him and he said he’d come back to fix it. Well, it took numerous calls before he came back. And, he didn’t even call. One day, I was hanging out at home, the door bell rang and my dog barked. I looked outside and it was Bruce. He explained that he had come by on several previous occasions to fix our pipe and kept missing us. Yes, he lives and works in the neighborhood, but hello? couldn’t he pick up a phone? It took him just a few seconds but his prompt return (or even a return phone call) would have been nice!

We’ve been using Bruce for all our plumbing needs over the past years. He’s always had sweet & chatty Carol, the secretary who tries her best to locate Bruce and fit you into his schedule.
This time was the kitchen sink all backed-​up. I told Carol that I need to do alot of baking for the weekend (which was true) so it was urgent that someone, if not Bruce, came out here today. (The past 2 times we needed help, it took 3 – 5 days for them to fit me in.)
Anyway, she said there was an opening at 1pm and he should be there. Perfect. I called at 2pm still waiting… she said, his work in Playa del Rey is scheduled from 12 – 2 but you never know he might finish earlier.
At 3:30pm I called again, another receptionist said she would call Bruce right away and he’ll be there.
At 4:15pm Bruce called to say he was 10 minutes away. He finally came at 4:45pm and finished the job within 10 minutes.
He’s a great plumber, no doubt, but boy, it’s just so frustrating to wait around without any contacts. If they can only call and tell us the truth on what time they might actually be here, then this place would get 5 Stars. I guess because I personally hate waiting longer, much longer, after a scheduled time, I could only give them 3.
Oh well. Bruce and Carol are nice people and he knows what he’s doing, that’s for sure.