Village Mail Center Plus

A handling fee to drop something off for UPS? Waste of time and money. No thanks. I will take my business somewhere else — like to a drop box. I told him that I felt the charge was ridiculous and that I would be leaving a bad Unilocal review and he told me «it’s not worth it to explain to you.»

This place tries to nickel and dime you for things that should be free. Not worth it when there are better options nearby. Try the UPS Store, for example.

Dropped off a USPS RETURN TO DIRECTV ON 2-​18-​2016. The US Postal Service was unable to track it due to the nature of this private mailing service. The tracker finally said it was picked up on 2 – 28, which is strange because the US Post Office does not pick up on Sunday.
When I called the proprietor to check on the pick up date, he was very rude and kept saying «What do you want from me?» I just wanted to know why it took so long to pick up and why was it on a Sunday. He told me he was not responsible for the pick up by USPS, and he only accepted the return as a favor. I finally called DIRECTV and they did get it back on ³⁄₃. I was really concerned because it was a DVR BOX and if it doesn’t get returned on time, I could possibly get billed for around $ 500.
BE FOREWARNED: Do not do business with this company. And yes, they do charge more for stamps just like the old Mailboxes, Etc. did. Pass this on to everyone you know as a Public Service.

This place is so awful I don’t even want to give it one star. The owner is a money hungry, greedy individual that only sees dollar signs whenever a customer walks through the door. I went to drop off 2 packages, one USPS, one UPS, with prepaid mailing labels on both. He said it was free for me to drop the USPS package but it would cost ‘$ 1 handling’ to drop the UPS package. I asked if I could just leave the USPS package and he said, «No, you’re not spending any money here so no, I don’t want to.» Really??? What kind of business is this? This was my first time they and will most certainly be my last. He needs to learn a thing or two about customer lifetime value. Save your time and take your business elsewhere to a place that will treat you with kindness and respect.

I have been using Village mail for over 10 years now, and the owner Doug has always been very proffesional. I rent a small mail box for my business. Never once has my privacy been compromised. I have mailed many items, some antiques and very valuable things I have sold on EBAY. I would reccommend Village mail highly as it is in a great location with good parking, its been very convenient and affordable.
James W

I went to get a couple papers notarized and then since it’s also a mail center, had it mailed in an envelope I provided, so it just needed to be weighed and stamped.
This place is the only notary I’ve been to in recent memory (10 years) that doesn’t do a fingerprint. Now technically it’s not required by law for certain documents, but as a matter of practice nearly all notaries just do it. I would have felt more comfortable doing one.
The other thing that got to me is that there is a mail box right in front of the place. I asked to buy stamps for the papers I was sending which was all ready to go in a SASE. The owner charged me $ 2.50, or roughly double what I estimate should have cost. Rather than dispute it, I asked for the stamps so I could drop it in the mailbox. He said no, he would not, and that he would mail it himself, probably thinking it would be obvious he was overcharging me. He wouldn’t put the postage on it until I left. How cheesy is that?

I’ve been a mailbox customer for our business mail since 2003. It’s especially great since we receive 50lbs+ boxes often. Doug who own/​runs the business is very consistent, on time, and the pricing is always very fair. Often I call to find out if I have any mail rather than go there. I’ve only had positive experience being a customer for 7 years now!
I tend to make the address for shipping change into:
4546 B10 El Camino Real #123, Los Altos, CA 94 022
the #123 is the mailbox… this way some places that say no mailboxes won’t notice and still be able to ship stuff for me here. I only wish the B10 wasn’t in the address.