Midas

I have only gone there for an oil change so far, but they were very knowledgeable and had good customer service. They might be a little on the higher end pricewise just from one quote I received but they seem reasonable to discuss if I find other lower quotes. The owner Patrick has a passion for cars which is a good sign in my book. They are not pushy at all. I would also recommend this as a good starting place for those unfamiliar with cars and wanting to get an honest opinion. I cannot speak for the quality of their work so far but will leave another review if I get something done here.

It would be best to take your business elsewhere. One incompetency after another. Many to share, but I think leaving tools in my car thus causing additional damage is enough for this review.

Awesome shop! Since the new owners took over, customer service is priority #1. Dan and Patrick take care of all my vehicles. My wife (who is not mechanically inclined) feels comfortable taking her car there and doesn’t feel like see needs to call me with every recommendation they make since they have a no pressure pitch.

Don’t waste your money or time going to this place if you’re looking for something more than a cheap oil change. I took my car in to get the alignment done and they gave it back to me in worse shape than when I took it in. When I took it back in and explained that my car was pulling worse than before, the guy at the front desk was nice about it but when he called me back he told me I was basically exaggerating how bad my car was pulling and explained that everything was fixed properly. I took my car somewhere else and the alignment was clearly off.
The guys at the front desk know how to talk and will say what they need to to save face.

If I could rate Midas any lower I would.
First off they stripped the bolt/​oil plug on my 2010 Volkswagen CC. I went back 2 days after I realized I had a leak. NO, they never took responsibility and fixed it. Instead they just said, «we didn’t do it.»
So, instead of wasting my money and suing them I just recommend you NEVER GO TO MIDAS ANYWHERE.
Oh yeah, I’ve given Midas many chances. Each time they have caused me problems or damaged my car. CHEAP — Yup and lousy. That sums up Midas.
The cost of fixing my car has been sickening and it’s all due to them. NO Responsibility EVER taken by Midas.
DO NOT USE MIDAS!!! EVER!!!

I dropped in for an oil change, which they finished in 30 min inspection for ~$ 15 cheaper than nearby Grease Monkey and which included a free brake inspection. I heard the guy at the desk offer to drop off a customer’s car nearby if his daughter couldn’t get off of work in time to pick it up. To top that off there was free wifi, so I could work while I waited. Now how’s that for customer service?

I purchased lifetime shocks from here on my vehicle and went in last Friday ¹¹⁄₃₀ to have them evaluate the condition of them as one was obviously bad and the others were questionable. They told me they all needed replaced and it would be $ 20 labor for each one plus they also found I needed a new front CV axle for an additional $ 470 for this. Not knowing if I could trust this place I declined the CV axle work to have my own regular mechanic take a look at it later.
Well today my mechanic told me they could not find any problems with what Midas claimed was bad with the front CV axle problem. Wow totally unbelievable to hear this news. It appeared because they were doing warranty free replacement work they tried to make up for it by adding work I did not need. Truly sad to see this type of dishonesty from a business. Management needs to rethink their business practices here in my opinion.