Tuck-It- Away Self-Storage

If I could give zero stars, I would. Someone was supposed to call me back to complete my booking. No one did. Fine. Everyone gets busy. So I called back. The truck/​driver comes with the move. But you get a four hour window, say 12−4pm, that he may come to you. That is a long window to be waiting for someone. Not only that, the company’s last move is between 3−4pm. The dispatcher is supposed to call you the night before to narrow down maybe what hour he can actually get to you. As it is, I am planning this move from California. It is stressful enough as it is. Who waits last minute to tell you what time the truck can come? That is a huge inconvenience for me, as I already have to get my friends together to help with the move. Also, there was a $ 1 promotion on the site. They should add that it’s only for the Bronx location. Terrible.

Avoid! They gave away my rental last minute. Called them three times before my pickup date to no avail then the morning of my move they told me my rental was given away. Call around Astoria, I lucked out and found placed that are much, much cheaper.
Most places have you pay month-​to-​month, Tuck-​It-​Away makes you pay prorated amounts in addition to your first month. Say I wanted to rent a unit on November 20, most places would charge me $ 99 upfront and on every 20^th after that. Tuck-​It-​Away would make you pay $ 250+ to move in.
Edit: I called three times and left one voicemail during business hours the day before my move. So disregard the poor attempt at PR cleanup below me. There are much better options regarding prices and payment options in the city and Astoria.

These guys were Awesome! The mover showed up with the truck right on time and helped get everything loaded into it. The ride to the Facility was pleasant and we arrived in a short amount of time. The guys in the loading dock were very helpful and took great care in unloading my things. Over all I would strongly recommend using Tuck-​It-​Away Self-​Storage for all of your storage needs.

Love this place, all the reviews are accurate! Santos is the best :) I did a price comparison of all the places around and this was the best and offered a truck to help move.

My girlfriend and I stored our stuff here for about a year between apartments. I must say the staff was extremely personable every time I went in to reorganize. They were very understanding and flexible for our situation — always willing to help us out if we needed help. Tuck-​It-​Away was consistently spotless and stress-​free. I would highly recommend it to anyone looking to store things for a few months.

Tuck it Away Storage was easy, affordable and made a stressful situation like moving as seamless as I could have hoped. I stored my whole apartment for a year when I was out of town for work and I never worried once about all worldly possessions. It’s clean, accessible, and easy to come and go. Also Santos was incredible. He helped my boyfriend and I so much! He is a star and really appreciated how he went the extra mile for us!

From the start they took the difficulty out of moving. I was not pressured into any specialized containers or pricey handling options. I recommend asking for Santos if you decide to choose tuck-​it away. He was extremely helpful and friendly from picking a space to closing it out. From the customer service to the free pick up option, it is a seamless operation. Highly recommend.

I highly recommend this place for anyone looking to store furniture or seasonal items for a while. The place is clean, and there is always parking for your car or moving truck. Ask for Santos, he’s usually there on the weekends. He was a great help and a very friendly person to work with. The driver and I were able to move my stuff into storage within 2 hours! Everything about this place is very professional.

This place is amazing: Reasonable rates, friendly and professional staff… The helpers came and took everything, worked quickly and efficiently, and I was out of my apartment and into my unit in just over an hour! Completely worth the price! I’d come back again in a heartbeat. THANK YOU!

The customer service at this facility was beyond great. Kind, easy-​going and helpful.

Reasonable cost, easy contract/​move-​in process, clean, well-​lit and secure. There are only two parking bays, but out of 10 trips or so, I’ve only been unable to park one time. As others have said, Santos is great. You can get a discounted rate if you move in with a six-​month commitment. If I could make one change, it’d be to stay open a couple hours later, but to be honest, hours haven’t been an issue for me yet.

This storage facility is clean, safe and accessible with a great staff. Santos is helpful, friendly and always keep customer satisfaction high. If you had to push me for something negative to say it would be about the closing time. On the other hand they are open weekends to accommodate those with 9 – 5’s and I never had an issue. There are no lines or crowds, and I always find a parking and run in and out easily. Thanks for all the help and good service!

Moved in quickly and easily thanks to super helpful driver and Santos. Storage space was already ready for me and was nice and clean and easily accessible by elevator. The whole process was done in probably under 30 minutes.

Trying to find a place to store all of your excess stuff can be a stressful endeavor — where can you trust a place to store your memories that you’ve been lugging with you for the past several decades?
Thankfully stumbled upon this space after Unilocal stalking a bunch of other storage spaces up and down LIC.
I stopped by on a Saturday and met Santos who gave me a grand tour and showed me some empty storage units he had available! I picked one I liked (right by the elevator, etc) and filled out the paperwork.
I locked in a six month rate, and within the hour I was moving stuff in! Santos is probably the NICEST a guy I’ve met, and he was so helpful! Plenty of carts, and the place looked SO clean and super safe. While Santos was showing me around he was monitoring the place via video streams on his phone.
Just be forewarned — there are only 2 parking spots here so on the off day you’re here when 2 other people are you may have to wait! But Santos said he sees maybe 5 – 10 people daily so it didn’t seem like that big of an issue.

Tuck it Away is definitely two thumbs up! The location is always clean and neat. The rates are fare enough and the free moving is a plus but more than anything I would highly recommend Tuck it Away for their great customer service and quality. The members of the staff and Santos always willing to help with professionalism and a big smile …

My husband and I have been renting a unit a tuck it away since March. At that time, we were downsizing and were looking for storage for some of our items in the area.
We researched a lot of places and visited some… Most of them were offering tiny units, in more or less shabby facilities, for rates that sounded like a decent deal at first but would only be locked in for a maximum of 3 months.
At Tuck It Away, we got a great unit in convenient location for a good price and our lease is set for one year.
the facilities at this location are brand new, spotless, well maintained and kept immaculately clean. This might sound silly, but after going there a few times I asked them what product they use to keep it consistently smelling so fresh. Going there to drop off or pick up is quick, as is payment through the online system.
Santos who I believe is the main manager for this complex is a true gem — he always greets us nicely, is eager to help, and will always lend a hand when we’re trying to navigate our stuff around the premises. He is very dedicated, and I even remember once inquiring about a product while I was there and receiving the promised call back from Santos before I had even reached home.
I highly recommend this place and all its staff.

I’ve been super happy with this place. Not only has, Santos been great at getting me in, he’s been outstanding as a new friend. Always friendly, and ready to lend a hand.

This storage place is pretty clean and secure.
The attendants are nice and helpful.
I just wish it were a 24 hour unit! Or at least be open past 6pm! If someone gets off
work at 5pm then we have to rush over to take care of business.
It’s never super busy and there’s always a dolly available when you drive up with your stuff.
So, not a bad place.