Walmart Supercenter

20 check stands available and only 2 are open and Customer Service SUCKS but ehh its clossest to my house lol

Based on my experience at this store this weekend and looking at previous reviews, this store does not have clear direction and your experience will vary based on individual team members work ethics. I called and asked for the Store General Manager to discuss a issue I was having.
I was transferred to a young lady who said she was the store manager. I asked for her full name as she had a common name and I wanted to be sure I would get the same person if I needed to call back. She advised me she was not at liberty to give me her last name. I told her I doubted she was the Store Manager if she couldn’t give me her full name (It was obvious also in her voice she was just a kid). She then backed down and said the Store didn’t have a Manager only Asst. Managers. I advised her she obviously couldn’t help me and I moved on.
I finally encountered someone with some work ethics that worked to resolve my issue. I had to be persistent to get to this point and spent more time than I should have to get some help!

After my husband eye exam it was discovered that his prescription hadn’t changed. We proceeded to go next-​door to the vision center so he could get new frames for his existing lenses. After standing around for about 15 minutes finally someone came to «help». My husband explained Enrique that he just needed the lenses from his old glasses put into a frame. Enrique baffled by this request. While smearing his greasy thumb all over the lens, he told my husband he wasn’t sure if they could do that. My husband then asked him if he would call someone to see if they could do it. The look on his face was that of a deer in headlights and he proceeded to explain to my husband WHY they couldn’t do it. He told my husband they would have to send the old frame to the lab, to which my husbands responded OK. Then he said that they couldn’t do it and that my husband would have to do it himself. My husband, looking puzzled, said really? Enrique said yes because we cannot do it here we would have to send it to them to the lab, To which my husband said AGAIN okay. Thinking that Enrique was trying to say that there would be additional cost, I joined in and said that doesn’t matter because his work would reimburse him. My husband said yeah, but Enrique insisted they couldn’t do it. Feeling completely frustrated at that point we both got up and went off leaving the other products on the table that we were going to buy. I looked at Enrique and told him, you can put things away yourself! What an idiot!!!
I’m thinking this is a good time to start buying our eyeglasses from Costco.

I can’t not stand it when employees who can’t stand their job decide to work in customer service. Take John in Electronics for instances. The guy is surrounded with cell phones, pay as you prepaid phones and just about every communication device available.
I kindly asked if they carry international prepaid phone cards you can use with a payphone (old school but effective).
He starts going off on me about you can buy those if you want (pointing to the prepaid cell phone cards) but its on you if it dont work.
What kind of response it THAT?
I told him that I didnt ask them about those cards and he didnt answer my question.
Then John throws his head in the air and scoffs a No we DONT sell them.
I didnt come for a lecture or a scolding. A simply yes or no would have been enough.

Wish I knew how to give ¼ of a star. This location needs to train their associates how to answer a phone. But then again they barely have any on registers.

Walmart is a place to go see people’s ass cheeks hang out there white see threw shorts. There dog food almost killed my dog it was from China. Why do they sell guns I bet they support Donald trump. I dis like Walmart but, I should hate it tho!!!

I elected to come here yesterday for my essentials at this location @ 7am in the morning… Walmart Employees still hanging out and smoking by the shopping carts outside like they do at the other Walmart on Carson St in Lakewood. Smoking, talking loudly, laughing while gathered around by the shopping carts area. Doesn’t look right to me. Smoking???
First Impressions are «EVERYTHING» in retail.
Security Guard in a white pick up truck pretending to work…
Notice a pattern here anyone???
Shouldn’t they be working a little harder than that. If you are on your «break», don’t smoke in front of customers coming to your store by the shopping carts area. Can you imagine a young mother with her baby breathing in cigarette smoke?, that’s toxic and disgusting. Isn’t there a law against this???
I notice the senior citizen Walmart Greeter sitting there as I strolled by… why does this senior citizen have to work at a Walmart??? What happened here in your life that you now have to spend your Golden Years working at a Walmart??? I’m saddened by this reality for him.
Shoplifting must be big deal here because certain items are locked up. Items such as face cream… really???
These Walmart workers want $ 15 an hour??? Seriously??? I’m not feeling that at all. They want a Union… oh really???
At least I didn’t have to deal with any of the employees directly because the shelves were stocked properly. Otherwise, it’s an attitude that I would get from them or «THEY DON’T KNOW» is the answer I would get or that «CAN’T BE DONE». Again, uncaring attitude from these workers… just ridiculous. Again, FIRST IMPRESSIONS ARE EVERYTHING.
The store manager Nathan Phan should spend a little more time expecting better behavior from these employees that it is unprofessional to smoke by the shopping carts and hang out there because I don’t like breathing in 2^nd hand smoke. Nobody that is a NONSMOKER likes to breathe in that crap to begin with.
Control your workers, Mr. Nathan Phan. Act like you care, because your workers DON’T CARE. It starts with you Mr. Phan.
Nuff Said.

All i gotta say is thank God there is a wal-​mart open 24 hours period. Hoorahhh graveyarderzzz…

I think this store is crap. Most of the employees with the exception of a few are just not on their game.
When you see four or five gathered together talking and laughing every time you go in, that’s a problem.
They need to be out on the floor helping customers instead. That would be nice wouldn’t it? Or maybe put them behind the return counter. Anything but what they’re going.
A lot of beauty products now have to be locked up, even the less expensive ones… smh
Step it up, be friendly and courteous. You can do it, it’s not that hard.

I hate Walmart. This is the last time I will waste my time and money at this store.
I came to buy Aveno facial scrub ($ 6.77) and Neutrogena face cleanser ($ 6.84). Apparently items priced below $ 7.00 are so attractive to shoplifters that they must be locked up behind glass doors. Good luck finding someone to unlock the cabinets. Then you have to pay for these items at the jewelry counter.
I picked up a few other items before I scoured the store for someone with the magic keys. The employee has to carry your items to the counter because gee, you might STEAL THEM.
I was then told at the jewelry counter by a girl with fake eyelashes longer than my arm that I had too many items. The woman carrying my face cleanser must have sensed I was about to blow a gasket so they made an exception for my 15 items.
To add insult to injury, they charged me a bag fee EVEN THOUGH I BROUGHT MY OWN BAGS — ARRRRRGH!!!
I have been a scumbag hypocrite in the past shopping at The Great Satan. Thank you baby Jesus, I have seen the error of my ways and will not commit the sin of trying to save a penny over losing my soul. Never again.
If crime is so rampant in this store that cheap face cleansers require greater security measures than accessing my safe deposit box, I pity the fool that goes here.

This Walmart isn’t too bad. I’ve never had a bad experience here. It’s definitely not as nice as Target, but you can’t beat the prices, that’s for sure. Target is cleaner and the shelves always look organized. This Walmart kind of looks like no one has come through and cleaned up in weeks.
The prices in the grocery section are pretty great. I’m probably going to do a majority of my grocery shopping here from now on. They have pretty much the same selection of everything that Pavilions and Stater Bros. do.
Also, if you are looking for toys, come here first, especially if you are looking for Disney things. The shelves are kind of chaotic and everything is thrown around but you can find some good stuff. There is a good selection of Star Wars and Minions merchandise as well. They even sell Disney Tsum Tsums (for those of you who don’t know, they are adorable little Disney character plush dolls that you can stack.) Not only do they have these, but they are pretty cheap considering that they are Disney; they are a little over $ 4. They also sell the packages of Tsum Tsums, which are also super cute.
The lines are always super long here and it’s not from a lack of cashiers, there are always just so many people here no matter what day or what time it is.
Overall, this is a decent enough Walmart. I always have fun people watching here. Once, I saw someone waiting in line just eating sliced bread out of the packaging. That was one of the best things I’ve ever seen; it makes me laugh just thinking about it.

This Walmart is by far is the worst Walmart I’ve ever been to I’ve never had over worst shopping experience customer service guest services ever shopping at Walmart I went to cash a money gram and my drivers license was expiring The same day I went and the lady want to be a stickler about it’s not about ID when the date clearly stated it doesn’t expire till tomorrow when I clearly pointed out that my license is valid the lady behind the desk I’ll she said was oh well

Long lines, but other than that I like this Walmart. Had a positive return experience with a heavier black girl, she was nice. Big Walmart good selection.

Positives:
This is a big, clean Walmart. Shelves are fully stocked and no items are sloppily stacked in the middle of aisle ways as they are at other stores. Parking is easy to find. Prices are lower than many grocery stores too. I love how the lines aren’t super long or slow.
The negatives:
Store set up is kind of strange. I have to ask where things are located. Walmart doesn’t carry some grocery items that find in stores. There’s ALWAYS someone outside the door selling or asking you to donate or sign something. The produce isn’t the best. Veggies are wilted and prices are more expensive for the poor quality.

The young girl working grave yard teresa is awesome she helped me find a heater great customer service!

This is located in the Long Beach Towne Center, with easy asscess right off Carson street. It’s a huge store, well stocked, pretty much clean for the most part. The customer service has surprisingly always been descent here. I am not a huge fan of Walmart but I do pop in every blue moon. I would avoid their produce section here, it is overpriced and over ripped, not very pleasant to look at. They do keep the lines moving pretty quick the few times I have been here, remember to bring your own bags, and avoid the questionable people loitering the parking lot at all costs, look straight ahead and walk fast.

It’s big; really big. But, it’s still a Walmart. The aisles layout is a bit confusing. They workers aren’t always friendly and sometimes have no idea where certain things are located. I asked where I could find eyebrow waxing strips in the beauty department and the cashier had no clue where it could be (though she knew what product I was asking for).
It’s located in the Long Beach side of town and thus, can’t give plastic bags. So, you have to bring your own bag or pay for a paper bag. Yes, the prices here are lower than other places, but only by a few cents. Most times it’s just not worth the effort. So, I only come here when it’s necessary. That’s why it’s 2 stars: it’s open 24 hours.

This Walmart is Get-​O, but it’s one of the last locations Open 24-​Hours:
In recent months many Walmart locations went from being 24-​hours to closing at Midnight then re-​opening at 6am, this change implemented to reduce cost, reduce theft, and become more profitable.
1) Located off the 605 frwy & Carson St Exit.
2) Some shopping carts don’t work properly because of broken/​crooked wheels.
3) Lots… and i mean lots of tattooed people here, some look like they should be in Prison, but i guess they did their time, so we had to let them out :(

First off, this is a Walmart, so you know what you’re getting into when you shop here. Due to the convenience in location, we come here for staples and their low, low prices. That being said, their employees leave a lot to be desired. On more than one occasion the employees have been rude, belligerent, and oftentimes extremely unhelpful. We ordered a custom canvas print once and when I went to pick it up, the edges were completely mangled. So we put in a reorder and when I make a special trip there to pick up the replacement, the edges are again torn. When I complained and asked to speak to a manager, the rude employee tells me her supervisor is on a conference call and can’t speak to me. Really? A work-​related conference call at 8:30pm? So when I asked to speak to another manager she tells me none are available when she neither called to check, or looked for one. *sigh* Point is, the employees here are pretty awful. They do not care to assist their customers and god forbid you encounter a problem — they will most likely cause you a lot of grief.
Visited this store last night for some batteries, and I ask an associate where the batteries are and he tells me they’re in electronics at the far opposite end of the store. So I turn to start my epic trek, and what do you know — the rounder right in front of the register we were at was filled chock-​a-​bock with BATTERIES. *sigh*
Admittedly I come here often for convenience (this location is open 24 hrs), but 9 times out of 10 the trip leaves some sort of bad impression.

I am writing on behalf of the bakery and deli section of this Walmart. I threw a 30^th wedding anniversary party for my parents, and Walmart had everything covered from the appetizers, entrees, and even the «wedding» cakes. I could not be more pleased with the results, and at such a bargain!
If you are having doubts about getting a cake done from here, do not hesitate. I have ordered custom «favor» cupcakes for a bridal shower in the past, and Walmart always delivers at a reasonable price.