Wake Experience

Terrible experience! Took forever to get a hold of Nick and just to schedule a wakeboard lesson! Finally scheduled one and the night prior after flying dow south from NorCal, I texted him to confirm we were still on for the following day at 4p.m. Guess what? He stated he was on vacation and wouldn’t be there! Very unprofessional and will not reschedule with him. He lost a potential client and future ones as well!

I am concerned about this Nick person! He should not be running a business! I had scheduled a wake lesson that I was looking so forward to. I drove all the way down which BTW is not close. Once I arrived I texted him to let him know I was there. I got a text back shortly saying that his boat broke down??? I have since then have tried to set up another appointment. But it takes forever to get a response and the days I choose never seem to work for him! I am very disappointed!:(

Wakeboarding? Awesome.
Nick from Wake Experience? Take the opposite of awesome, and then cover it with the rotting mold of scum piled onto dog crap. Whatever. You get the point.
Nice guy, very encouraging, but by far, the most UNPROFESSIONAL instructor I’ve worked with. An absolute NIGHTMARE to schedule, and then once scheduled, he was two hours late. Meanwhile, we can clearly see him pick up other customers, take them on runs and SCREEN OUR PHONE CALLS from the boat. Hey Nick, the Marina is not that large. We can see you the whole time from the shore.
The actual lesson will last as long as your arms will last, during which Nick was constantly checking his cell phone, in between shouts of «You’re awesome!» and «Keep it up!»
Do try wakeboarding, just not with Wake Experience.

Bought a pass off one of those groupon sites. What a great deal. The instructor is super knowledgeable and encouraging. I was jumping wakes during my second lesson while people with other companies are getting slammed.
Location is good also. One of the few places in LA county you can go wakeboarding. Only other option seems to be San Diego.

****THIS REVIEW IS ACTUALLY –1 STARS!
Unilocal just pities them with 1.
I bought the Zozi deal for this clown to wake board. I actually had no problem calling them, leaving a voice-​mail and getting a call back to set up a lesson. So I scheduled a lesson on 5÷15÷12 for me and my girlfriend at 3:30 PM.
We get there at 3:35 and he tells us that he is running late… by an Hour! Somewhat irritated since we made plans we decided to grab a small snack and come back at 4:30. We get there at 4:15 and he says he won’t be free till 5:15!!!
Keep in mind that I can SEE people he’s with on the boat. So either he is double booking people or just straight up disrespecting us.
So we leave and try to reschedule 3 weeks later to today, 6÷10÷12.
I get a text from Nick at 7:57 AM stating to show up at 10:45AM so we can start at 11. Great! The guy is on the ball today and we can start rolling…
We get there at 10:50 AM… I call him and he says «oh you guys are early.», does not even say he’s with people (which he was). So I see him on the boat with people already… Really!!! Have some class to tell us you’re busy instead of leaving us hanging fool!
bottom story short, we waited until 11:30 and left. No call from him or anything. My guess is that he is use to this kind of customer service he gives people and probably does not want business from anyone.
I would highly recommend going somewhere else if you want a wake boarding experience. Maybe you may have a chance of booking this guy if you pay him double the normal price because this clown obviously does not keep his own time.
I have other people telling me the same story so I’m writing on behalf of at least 20 people.

Nick is a wonderful coach. He does a great job with kids and always pushes them to improve. He got my son up the very first time out. I would highly recommend the wake experience.

Been riding for 10 years but never really progressed. Nick changed all of my fundamentals and I’ve never rode better! He also got my 5 year old up! Very kid friendly.

Would give no stars if we could. Purchased 2 Groupons to use during out honeymoon and were unsatisfied from the start. They took 9 days to respond to our email and did not answer the phone when we called the first time. We asked for a contact number, but they never replied. However, they did confirm our wakeboarding lesson for this past Monday.
We could not find the location so called the number on the website for help. A man answered a simple, «Hello» then told us he had lost all of his appointments on his Blackberry and no one was at the site to train us. He said that we should have called beforehand to confirm, and when I said that no one had responded to us before, he simply replied, «Well, I’m a pro Wakeboarder and just give private lessons sometimes.» As we were driving around wasting money in the cab (he never gave us directions anywhere), we said we would call him back. Had he taken he responsibility for the situation or offered any other form of customer service, we might have done so. But, the phone call seemed to be a bother for him, and we didn’t want to waste our time. We will definitely request a refund from Groupon; would be nice to get that $ 23 in taxi cab fare returned, too.

We scheduled Wakeboarding lessons with nick and paid up front. On the date of our appointment, we drove an hour to get there and eagerly arrived early. he did not show up. He did not call (he had our numbers) to tell us he wasnt coming. He did not respond to our voice messages or email — even the next day! This was rude and inconsiderate and so very disappointing! Hopefully we wont have difficulty getting our money refunded, if so, i will update this review.