The Green Plumber

Timothy was really nice when I spoke to him on the phone this morning. He could tell I was really frantic and reassured me everything was ok. He sent Paul out right away. It only took him 10 minutes to get here. Paul was very nice and helpful as well. Great staff and great owner.

This is the 3^rd time I’ve used The Green Plumber, and the 2^nd time Paul was the technician for the job. Paul was on time, courteous, explained what it would take, and how much to solve my slow draining downstairs plumbing. Everything fixed and working in seemingly no time at all.
I would definitely recommend The Green Plumber and Paul anytime.

Thank you so much to the plumbers who came to my home today! They were there for about 30 min. And fixed the problem fast. Very knowledgable and friendly. Thanks again! :)

Called The Green Plumber to help with a Shower issue for 2 different bathrooms, due to some sort of blockage in the pipes. Fixed it quickly same day! Highly recommend them, super friendly, helpful and communicative. Will definitely be calling them for any future plumbing issues.
Thanks gentlemen! =)

I’m happy to say that I’ve only needed to call The Green Plumber 2 times; once in 2011 and again today. I cannot properly express how great their service is. I was treated with respect and kindness on the initial phone call. When the service tech was en route to my house, he called to be sure it was OK for him to show up A LITTLE EARLY! EARLY? Service calls never arrive early.
Paul, the service tech came to my house, was extremely polite and respectful. He wore booties every time he entered my house, which made me feel a little bad because we were in and out of the house/​backyard/​garage several times … Paul must have been at my house for an hour diagnosing my problem, looking under the house, on the roof, in the back yard, in the front yard in the alley …
Although Paul was not able to fix my problem, he thoroughly explained his opinion and assessment to me, offered some options and was on his way. I was not even charged for a service call … I fully expected to pay for a service call. I truly believe that I received great service and that I have a better idea of what my plumbing issues are and where to get them fixed. THAT IS SERVICE.
While I hope I don’t have anymore plumbing issues, After 2 very positive experiences with The Green Plumber, they will be the first call I make.

I don’t really know how well they would do. I called them several times to get an estimate for a plumbing project, but no one ever called me back.

We needed to replace our garbage disposal and drainage hoses, and Tim (and his team) got it done correctly, for the right price, and with great care. He spent a long time with me on the phone explaining how best to approach the problem we were having, and even delivered some of the parts himself when our technician ran out of certain supplies halfway through the installation (due to unforeseen issues). Tim knows his stuff, and is very fair on his pricing. As a first time client, I would highly recommend this company.

UUUHHHHHH! It’s a bummer to realize after the emergency that you could have paid half what you paid, and that an appliance repair person should have done the job and not a plumber. My fourplex needed an emergency repair on the hot water heater the day before Thanksgiving. We got it, and it was done well, but we got hosed on the price. With such good Unilocal reviews, I figured I’d chosen well, but I had not.

AVOID THIS PLUMBER IF YOU CAN!
I received a notice from the water company that stated a large leak was coming from my rental property. So I called around based on the reviews on Unilocal and one of them was «The Green Plumber». I spoke to Timothy and he informed me that he was able to come out the same day to hopefully locate the leak. When he arrived he stated that the main valve was not working properly and the sprinkler did not have a shutoff valve. He advised me to replace the valve and install another one for the sprinkler, which will help him locate the leak. He also stated that the price included a leak detection, which I thought was a great deal. I agreed with the job and Timothy came out the next day.
Upon completing the repairs he only could guess where the leak was and also suggested that a 4 foot section of a drain pipe will have to be replaced due to a rusted pipe. Timothy stated that the leak will be located once he comes back to fix the rusted pipe. I said ok but please provide me a quote. He agreed to go over the numbers and get back to me the next day. I waited until mid day to call him and he never called me back or texted me back. Unless you want a flaky plumber with empty promises go with The Green Plumber. Additionally, he said he left a receipt with the tenant, which he never did. He just charged me and went on his way. Will be looking to file a complaint to BBB.
Note that the repair was scheduled around 11 – 2 pm and he didn’t show up until close to 5pm. I tried calling him but his excuse was that his phone had a virus… really?
If the company is reading this I have the text messages to prove it and the tenant to back this claim.

I have used Green Plumber services 2x now and am EXTREMELY pleased with them. Timothy is very professional and will go out of his way to fix your problem currently and make sure that you are happy client.
I had him change out my tankless water heater as well as install a new toilet. Both cases were emergencies where the units broke and I either didn’t have hot water or a working toilet, both times Green Plumber came over right away to fix problems.
I would highly recommend to everyone.

Did anyone see the South Park episode, I think it was called ‘Yelpers’? It is so funny!
I only had one experience with Timothy from The Green Plumber. It was a good one. He asked me to write a review. I don’t want to become like any of the characters on that South Park episode. I don’t want to become an expert on everything and express my views on Unilocal all the time. I usually only do it if something extraordinary happens. But Timothy from The Green Plumber asked me to write a review, so here I go: Timothy fixed my problem easily. He gave me plumbing tips. He has excellent customer service skills. He was well-​prepared for the job. He expressed compassion for dogs, which I think is an important trait for any service person you allow in your home. Now if you read this review to the end, then you obviously care about Unilocal reviews and if you haven’t seen that episode on South Park, maybe you should look it up and watch it? If you have a plumbing problem, call The Green Plumber.

Friendly, reliable, trustworthy and hard-​working, to name a few! Timothy and Noor are amazing plumbers and they take their job very seriously.
I had a leak right above my kitchen sink. They came out the same day and stayed until they figured out and fixed the problem, which was late in the evening.
Both, Timothy and Noor, were ready and willing to explain the issue and made me feel comfortable with what they were planning to do before they proceeded. They even removed their shoes before entering my home so they wouldn’t dirty the floor. So considerate!
I HIGHLY recommend The Green Plumber for any of your plumbing needs. This is truly an A+ business with A++ customer service. One in a million!

Tim the owner of The Green Plumber has done work for us throughout the years and we couldn’t be more happy with him and his team. They are always professional, honest and efficient. I would recommend his company (and I have) to anyone looking for a plumber.

Great experience! The best communication I have ever had with a service issue! They called or sent a text with ETA and were on time! I had opportunity to meet three members of their team (Timothy, Norm and Paul) and they were all friendly, courteous and respectful (even applying booties before coming into the house).
Initially I called on Thursday morning for an issue with our tankless water heater. Timothy was able to come that afternoon to assess the situation and provide a manual override so that we would have hot water consistently while awaiting tech support from the manufacturer.
He returned the following morning (no extra charge) with Norm and they were able to get the problem diagnosed and ordered parts from the manufacturer (which was a miracle in my opinion since the unit was 9 years old). The costs and the work involved were made clearly presented. I truly felt that I was getting the service that was needed as well as some suggestions for the future to improve this interesting previous DIY installation to prevent additional problems.
The part arrived the following day (Saturday delivery) and Paul was here to complete the repair Monday morning. Even though it took 3 visits (due to the brand of my water heater and manufacturer tech support hours), I was never out of hot water. A situation much appreciated my the household.
All is functioning as it should be and I am very pleased not only with the repair, but The Green Plumber in general. I highly recommend them for your plumbing needs.

Another great experience with The Green Plumber. We just moved in to a new house and are quickly discovering all the quirks of the house, which was built in 1939.
My problem this time was relatively minor, my dishwasher wasn’t draining properly and an old water filtration system was leaking just a little.
Paul called me when he was on his way, showed up right on time and assessed the problems. He quickly fixed the problem with the dishwasher, but the issue with the filtration system was a little more complex. He gave me a couple of options, and was very upfront and clear about the costs and the cost vs benefit for each scenario.

I called in the morning and the plumber was available in early afternoon. Paul came out and was very personable and professional. I especially appreciated that he had worn white booties in the house to protect the floors. Our plumbing problem is an on-​going situation, so I have a little knowledge of what needs to be done. Snaking the main line from house to street, and replacing the wax ring on the downstairs toilet came to $ 325. Paul had the industrial size snake compared to other companies that try to use the smaller snake, and then up the rate because they are using a larger machine. I appreciated that I did not get, «we need to put a camera down the line to check it out story». Most companies charge $ 195 to replace wax ring, and $ 150 to snake. So, I felt the cost was within the range. I would definately call them back.
The only business suggestion I would provide is: most consumers want to know the itemized price of a job that involves more than one task. Paul wasn’t able to provide this information, and had priced snaking and replacing the wax ring as one job. I think customers are more comfortable with itemized billing, rather then thinking that there is a hidden costs somewhere in the billing.

These guys are just the best! They’ve been out to our place twice now in the past year or so to fix minor plumbing issues and each time the workers were courteous and respectful of my home and time. They even put booties on their feet before entering the house, which was an unexpected surprise but much appreciated :) The second time they came out they noticed a piece of the plumbing was not up to code and offered to give me a price on how much it would cost to fix it (and not in a shady, used-​car-​salesman kind of way that leaves you questioning whether you actually need the suggested upgrade, or if they were just out to make an extra buck!). They even suggested that I contact my HOA to see if the upgrade might be partially covered, given that they would be bringing the fixture up to code. You can tell that the owner takes pride in his company and expects the best from his employees.

It’s never great to have plumbing issues, and we had them. Timothy and his crew are diligent and care about doing a good job. We’ve had them work on both our homes and we will certainly be using The Green Plumber again in the future.

GREAT SERVICE!
Unlike many of the plumbers who I have dealt with in the past (rude and impatient), Timothy was very friendly and took care of my long beach rental condo problem in a timely matter.
What impressed me more was that Tim was also very helpful several months after the job when I decided to re-​gather all the works that had been done to the condo in the past year for my taxes, and Joe was patient enough to look up all the information for me and sent them to me … also in a timely matter.
Obviously I hope to never call Tim again, but if I do have another plumbing problem (sadly I think will happen again), will definitly hit up Tim!

A couple days after my appointment, Timothy called to follow up on my appointment. I rehashed my mistake of our unit being a sealed unit and what the technician reported. Timothy clarified they would never fault the customer for giving incorrect information since it is not our forte. He clarified the charge of $ 89 was for diagnostic purposes (when they actually run the leads on your unit to trouble shoot the issue). When he reported this, I told him that was not done by the technician during his visit due to the fact that the outside unit was working and rain was trickling down my lattice; on and around the unit (safety hazard). No leads were attached whatsoever. He simply tightened my unit.
After hearing about this, Timothy stated I would only be charged $ 39 (the actual service charge). I am very thankful Timothy cleared things up regarding but it makes me wonder why I was told by the technician said the $ 89 was the service charge.
Besides clarifying the charge amount, he also gave me pointers as to how to test my unit to get a better idea of what may be causing the problem. He was very thorough with the follow up and invited my father to call him personally to see how he can help.
I give Timothy’s service five stars but one star docked due to the initial discrepancy in pricing by the technician.