Serenity Massage Spa

I loved getting a great massage from Jasmine here but now they are gone! They moved out of their location and left a forwarding address, went to the new building… no sign of them! Stuck with all these gift certificates & out a couple hundred bucks! Sucks that nothing can be done about this! Left a message for property mgmt office to try & get some info! Shady!!!

We purchased 3 gift certificates in Feb for Valentine’s Day? Has anyone located them? Went by their location and there gone !!

Does anyone know where these guys went? They are nowhere to be found and I am also out $ 500 for the massage package I purchased.

I had used them on and off for about a year. While the massages weren’t bad, I’m appalled that they have upped and left. They do not return calls at either number. I am out $ 500 for my package with 4 passes left to use. These guys are absolute crooks. Even if they do resurface, they are shady. Don’t use them!!!

beautiful décor. good massage, good price. I will be back

Well, don’t even bother. They are closed. I had an Amazon Local deal and tried to make an appointment by phone. No answer, message box full. Called repeatedly — same story. Finally went by, the place is empty with a sign saying they were moving and a new phone number to call. No answer at that phone either. Had been there before and had great bodywork by Ceasar… too bad the new owners are flakes.

I started going a couple of years ago through a deal from Amazon. I had a great massage and bought a package of 3 for about $ 45 ea. I used them up and bought another package of 6 massages for $ 39 ea. I bought a facials pkg. also, but forgot how many and the cost, but was a good deal. A few months ago when trying to make an appt. for both massage and aesthetician, found out she left. So I waited, got busy and finally went back in early Jan. The place changed owners… not to worry, I was still able to use the gift certif. I purchased. I went today to use up my last 2 gift certif., massage and facial. They messed up on my appt. but able to make the adjustment. Okay, staff is probably new due to change in ownership. When I was done the owner expected an additional payment of $ 20 for the massage and $ 37.50 for the facial. She said my gift certif. expired… huh?!! I told her there was no expiration! At any rate I paid the $ 57.50 and told her that it wasn’t right to make me pay more. She should have honored the purchase I made through previous owner… cost of doing business. I won’t be going back. If she thinks she can make a go of it, she is not going about it the right way. If I were the employees, I would start looking for another place to work. Also, my original massage therapist, Michelle, left. So I lost both of the people who used to service me and my gift certif. weren’t honored. There are too many other choices and closer to home as well.

My massage was just okay. To be fair I prefer masseuse who listens to what I want and goes from there rather than someone who just has a package massage they give to everyone. I asked for my neck and shoulder to be focused on and requested a very hard deep tissue massage. That’s not what I got

Not very impressed. Sigh. I told the girl massaging me my shoulder was very tight. She forgot to massage my neck. Being trained in body work if someone has shoulder problems… You work on there neck and chest. My neck and chest got nothing. She spent more time on my good shoulder than my bad and I thought perhaps shed did not know what my left was. Thumbs down

Love this place! Ceasar is the best. He is kind, professional and an amazing massage therapist who really understands the human body. I’ve become a regular since discovering this gem. The front desk staff is also great.

Very friendly staff, clean rooms. They gave a good relaxing massage. The back ground music was was very soothing that the 60 minute massage was over be for I knew it. Will recommend to my friends.

We found this place by accident, my sister was trying to treat me to a facial for my anniversary… We made an appointment for a facial and the ladies were very nice and talked us into a massage as well, not needing a massage we decided to take advantage of the deal… We arrived for our appointment and to our disappointment the lady that was supposes to do our facials didn’t show up, instead of calling us to let us know the lady was not there they offered us 50% off our massage in hopes the lady would show up. We left because our main goal was to get a facial. We will not be going back to this place or referring it to anyone… Very disappointed!!!

This was my first time ever getting a massage, so I’m not sure how I should even rate this. I guess it was okay. I just felt a little awkward because she went a little too low on the back area. I felt as if my underwear was half way off. Yeah.. Us Mormons don’t like that. Next time I’ll just ask for neck and shoulders area

I have been going here ever since they opened and have had nothing but the best massages ever! I always leave very relaxed and happy. My massage therapist Michelle really knows what she is doing and the prices cant be beat! I will recommend this spa to all my friends!

No complaints! Perfect for a quick, relaxing massage. I’m familiar with the shopping center so it was easy to find.
The staff was friendly, courteous and professional. No waiting.
I had the hot stone massage with Ceasar and it was great! He was receptive to my requests for more or less pressure and spent a few extra minutes past our session to give my shoulders and back some much needed attention.
Lastly, The prices are very reasonable. I will be returning.

This is a beautiful and affordable spa with wonderful service! I have been a faithful customer since they opened, and have tried different massage therapists Michelle, Cesar, Toya, and Sandra all specialize in the sweedish /​deep tissue and get all of kinks out! They always give me a deep relaxing massage and work on the areas that I needed. Its nice to see them happy and listening to my concerns!
Try the hot stones those added an amazing touch!

I’m an avid Unilocal reader but for some strange reason I did NOT look this place up before booking. Silly me!
Here’s the scoop: I booked a 60 minute couples massage scheduled for 5:30pm. I received a call at 4pm from the receptionist (who will remain nameless) expressing there had been a scheduling conflict and they needed to move my appt to 5:15. Then at 5:00 I received another call from her apologizing for the confusion but she needed to move my appointment back to 5:30 since the other masseuse had a «family emergency.»
Finally arrived… and the receptionist apologized for all the confusion and expressed how happy she was that we even showed up! lol
Anywho– the doors open and our two masseuse walk in. Enter a wonderful Jerry Springer candidate with flip flops and ankle tattoos… AND a rather masculine/​tomboyish version of Kerry Washington.
After all the niceties– {And the Springer candidate telling us she’s been in divorce court all day) we enter our massage room to find our tables about 7 feet apart, and the room was freezing! Our sheets were too. There was literally nothing between my body and the leather table but a single sheet (clearly bought at a thrift store). The tools and supplies used were very cheap.
Long story short– my masseuse was a rather aggressive abuser! I still have bruises!
My fiancé’s masseuse fondled his penius at least 3 times. gross. He felt so violated. I could feel the tension in the air.
My friggin body hurts. I feel terrible that I even put my honey in such an awkward position.
I’ve been around the block with several massage spas and freelancers– and I’ve NEVER had such an experience. Tho this place had a beautiful ambiance, that’s about all it had.
Will not go back!
I’m only leaving 2 starts because I believe change is possible… and maybe the owner doesnt realize the problem lies within the staff.

My girlfriend brought me here for my birthday where we treated ourselves to 60 min couples massage she had purchased as a voucher. It was our first time trying this place and will most certainly be our last. Because we had difficulty finding the spa in the shopping center it’s located in we were running 10 minutes late. Due to their apparent overbooking they refused to accommodate us and we were given only 40 minute massages. They even had us on the clock while we filled out their paperwork and prepare our room! How messed up! The massage itself was just «mehh». Get a clue management! You will not have return customers if you burn them on their first visit!

This place is seriously SO NICE!!! I couldn’t believe the detail in the design of the lobby, especially because their prices are so AFFORDABLE compared to everywhere else I’ve been!
The whole experience was EXCELLENT from the moment I walked in to the moment I left. The receptionist greeted me and was extremely helpful in seeing which massage was best suited for me. Caeser (my masseur) greeted me in the lobby and took me through the door to my PRIVATE ROOM.
Side note: I was shocked at how BIG this place is! The door led to a hallway full of private rooms, with very nice bathrooms at the end, and a stairway leading up to even more private rooms! (I know this because my room was upstairs!).
Anyway, back to my review, Caesar was super sweet and ACCOMMODATING to my requests. I truly had a 5 star experience, and at such a cheap price too. I promise you guys I WILL BE BACK!

My girlfriend bought an early Valentines Day gift for us that included a couple’s 1 hour massage here at Serenity. They recently ran a promotion through Amazon Local, which gave us both an hour massage for $ 70ish.
The location is in the Trader Joe’s shopping center on PCH and 2^nd. Their unit is a bit hidden, behind Veggie Grill and Nektar Juice Bar. The lobby was welcoming and had a large assortment of various magazines, but our wait was quite short. Within 3 minutes of checking in, our masseuses introduced themselves and walked us back to our private room.
We both commented that the female masseuses were quite strong and listened to the instructions we requested. Even if you don’t have a Groupon-​like deal, the pricing seemed reasonable, especially if you bought multiple sessions at a time. We both had a great experience and feel great!