Roger Samawi

5 stars for Dr. Samawi and Rocio (front desk)
Dr. Samawi has been my family doctor since I was a preteen! He’s genuine and a very knowledgable doctor. You can really see that he cares for his patients with his efforts and I am very grateful for that.
Rocio is my personal favorite upfront. She is prompt with booking appointments and always ready to answer any of your questions! I work in customer service and simply adore Rocio for all her help and making things easier. Wish I could say that about all of them upfront :/​
Thank you Dr. Samawi and Rocio for always taking care of me!
–Dezeiree Dela Cerna

THE WORST STAFF.
Dr. Samawi is an amazing doctor hands down, but his staff are a different story. They are very disorganized, have no courtesy, and forgetful.
Since May 1^st, I called his staff to check on my referrals because I switched medical groups on Roger’s request, and for 3 phones calls (1 – 2 weeks apart) they would say «We haven’t submitted the referral yet.» On the 3^rd call I finally made them submit the referral while I was on the phone. Two and a half weeks go by and I call them up again wondering why I haven’t heard back about my referral. I had to let the phone ring literally 20 times before someone picked up without even saying «Sorry for the long wait we are swamped at the moment»… I let that slide and ask about my referral. They transferred me and I talked to the referrals girl about my referral and she said they submitted it to my OLD medical group. EVERY call that I talked to them I made sure they new I switched medical groups, but her excuse was that she did not know I changed medical groups. Apparently they do not communicate! It has been a month and a half now since I have been trying to get my referral through.
This is just not right! If it was an emergency and I had to go see a specialist that was a life or death matter I would feel unsafe if this is how they handle things!
If it was not for Dr. Samawi being a rockstar I would of given a 1-​star rating and left a long time ago. I am really thinking of changing doctors though, because of the staff. If they cannot handle simple requests like these… I’m afraid to put my life in Samawi’s hands if he has these people as his back-​ups.

Finally. out of Kaiser and the search for a new PCP began in January. Being out of my meds for 3 months… I finally sucked it up and started the hunt. Well, hunt no more! This little lady found her a doc! I saw Dr. Samawi today and am already hooked like a fat kid is to candy. I absolutely was blown away with the time he spent with me during our meet and greet if you will.
I came prepared with a list of my medications, medical history and past surgeries to help speed things up. I thought he was only going to spend 15 – 20 mins with me. It was more like 45 mins or more. I also brought him a diagram of my hand and pain points… He actually read the entire list and commented on my diagram! He is one cool cat and makes you feel right at home and comfortable.
We have an action plan and I’m looking forward to checking things off! I’ve never been to an MD office where I didn’t have to WAIT… remarkable. After I paid my co-​pay, the MA was showing me to my room and started vitals. Everyone was professional and the office was quiet. which is a great thing for me. I had my blood draw on sight. didn’t have to go anywhere and left a urine sample… one stop shop. my kind of place. Unlike my Kaiser nightmares… I don’t believe Dr. S is about any bullshit games. he just wants to heal. Pretty excited to have a new PCP and one that honestly cares and listens. He has great eye contact and doesn’t space off or start typing while you are explaining symptoms.
If you’re in need of a new PCP… give him a try. He will blow you away with the level attention he provides and bedside manner.
Co-​pays due at the time of visit. accepts credit cards — he is on the 10^th floor FYI
Parking structure is easily accessible and they accept all CC’s — even Amex — no validations from his office.

Dr. Samawi is the man! Absolutely professional, caring, and explains things. I’ve never had a doctor that takes the time to listen, and explain the issue. I don’t feel rushed out of the office every time I come, and Dr. Samawi makes me feel like we partner together to get the problem resolved. I feel very grateful to have an awesome Doctor!

Update from my ²⁄₁₆ review. Thank you doctor for responding so thoroughly to my original review and updating me. I have updated my rating to 5 stars based on this new information and your willingness to take action on my complaint. It is unfortunate that staff members from other doctors in your office suite are mistaken for representing your practice, but I am relieved to learn that your staff is focused on customer satisfaction. I will keep this in mind when speaking with the office in the future. Also, I’d like to thank you for the clarification of the patient database system you use and although I understand the constraints on your practice, it would be nice to have a more personal connection in the future :-)

I’ve been searching for a good physician for years. Every time I try a new doctor they’re just okay. Then I went to Dr. Samawi’s office & wow talk about an all around great doctor! He’s patient, actually cares & knows what hes talking about! His staff is great as well! I really cant find anything negative to say. After having such a great experience I referred by whole family to him! Thank you Dr. Samawi!

Yes! I finally found a general practitioner willing to listen, educate, and spend sufficient time with me (the patient). Similar to the doctor I had for close to 20 years (she closed her practice, and went into concierge medicine). Plus, he’s honest, and makes no pronouncements «from the mount,» and encourages questions. True, it was my first visit, but he spent almost an hour with me. Good start.

I scheduled an appointment to get a flu shot. I came in on a Friday morning and was in and out in a only few minutes. The shot was already ready for me when I walked and all staff were courteous and friendly.

I have been a patient of Dr. Roger Samawi for over 10 years. At first I was skeptical due to my relationship with Dr. Karen Davis. I want everone to know that from the 1^st encounter he was totally amazing. He calmed my fears and proved to me he was very professional. I am a member of Organized Labor; UA Local 250 and I want everyone who is a member of a Labor Union to know you will be in good hands with Dr. Samawi and our insurance is acceptable. From his very professional staff, the time it takes to see him, obtain rsults and overall care he is a great ASSET to the Long Beach community. He is very concerned about all of his Patients well being and qualty of Life. Most important, he will only give you what he knows you need, not what you want: there is a difference.

I forgot the nurse’s name who takes your vitals, but she is really sweet and always makes the visit pleasant. Dr. Samawi is the first doctor I’ve had in a while who actually listens to my concerns and spends more than 2 minutes with his patients. The front desk can take a while to get through to on the phone, but they have been professional in my experience. Just a note: parking here is $ 2 for the first hour, so plan ahead. I’m not sure if they take card or not. The office doesn’t take American Express; stick with Visa or cash.

I found Dr Samawi on Unilocal and I wanted to add to the «5 Star» ratings on Unilocal.
He is one of the very coolest Drs I’ve ever had the pleasure to meet.
Thank you so much Dr Samawi for making it so easy to stay healthy!

OK. I saw Dr. Samawi twice. He is without a doubt one of the best medical professionals I have encountered. He is able to explain things at your level and will make sure you understand what’s happening. I never felt rushed. I am so glad he was able to take me on as a new patient.

I will preface this by saying that yes, the phone exchange can be a frustrating thing, but at least there is some type of answering service when the front desk is not available. They do have to eat lunch after all, and legally, they need a break! Having said that, i have never had an issue with Dr. Samawi, or any of his amazing staff team members. I always feel like Dr. Samawi takes his time with me, and is not in a rush to just get me in and out of my appointment time. I have been to 3 visits, and this treatment has been consistent. As a matter of fact, he is the quintessential balance of science meets homeopathy. He is not going to prescribe it, if he doesn’t think you need it, and will give a chance for other options, if that is what needs to happen first. If you are lucky enough to be able to be a part of his practice and experience the awesome treatment he and his staff provide, then consider yourself extremely blessed!

Recently, after switching insurance plans, I needed to pick a new primary care physician and on the list was Dr. Samawi. I could not scroll past the option fast enough. In trying to vet other doctors, I came across this Unilocal page and felt so much that I had no choice but to finally leave my first review.
See, Dr. Samawi was my first doctor when I moved to town (when I had the worst insurance in the world) and I found him amiable enough when I’d come in for my yearly exams and when I started feeling pain on the left side of my torso, I wanted to get it checked out. They sent me to another location to have an ultrasound done and a few days later I got the results from Dr. Samawi’s office: gallstones. Which was strange, since the gall bladder is on the RIGHT side of the body, but doctor knows best, right?
So, at Dr. Samawi’s instruction, I went ahead and booked an appointment with a (n expensive) gastroenterologist who brought me in and looked over my previous ultrasounds and did a quick once over. He said that while, yes, I had some gallstones, given that the pain was in my left side, he suspected it had much more to do with the 5 cm ovarian cyst on my left ovary. Despite this being more than a MONTH after I had my ultrasound done, a MONTH after I’d spoken with Dr. Samawi’s office, this was the FIRST time I’d heard about this.
Dr. Samawi and his office failed to inform me of this OPERABLE-​SIZED cyst on the side of my body where I was reporting pain. After a month of it continuing to grow, during which time I found it difficult to sit upright for any significant period of time without pain shooting down my left leg, I finally got the answers I deserved from an unnecessary visit with a specialist who was apparently the first person to bother actually examining my ultrasound results with any care.
Soon after, the cyst painfully burst on its own, a fact confirmed by another expensive ultrasound.
Perhaps unsurprisingly, I never went back to Dr. Samawi’s office.
I am, however, still paying off the medical bills related to their malfeasance.
Congrats to all the people who get good care from Dr. Samawi. I only hope this negligence never befalls you.

Dr. Samawi is by far the best primary care physician I’ve ever had. Not only did he physically examine me, but he went into detailed explanations of every complaint that I came to see him about. My previous doctor did neither of those.
The nurses and the reception staff go above and beyond also. They are all exceptional nice, as I saw firsthand how they treated a patient who was being very rude to them.
In fact the only downside is that you need to pay for parking. This averages from $ 2-​$ 5 and more. However, this is to be expected from Dr. who maintains an office in a hospital.
I couldn’t be more pleased to have found Dr. Samawi!

Dr. Samawi doesn’t disclose the fees involved per visit… Over $ 300 for new patients and $ 100 per visit after that! Shame on you Dr. If the cost per visit doesn’t bother you, he is a pretty good doctor.

I went there twice and liked the professionalism and friendly approach of the doctor and staff. Best part: I waited maybe 5 minutes (total for both visits)!!!

I have been a patitient of Dr. Samawi for four years. Each time I went to Dr. Samawi office his diagnoses have been correct and my problems have been properly and efficiently addressed either by Roger and his team or by a specialist. The best course of action has always been recommended. I found both the doctor and his team efficient, polite and very competent. Highly reccomended.

My fiancé has been busy with work, so he asked me to call and make him an appointment with Dr. Samawi for a check-​up.
When you call to make an appointment, your call is sent to some kind of phone center. They take down your name and number, and tell you that someone will call you back to schedule an appointment.
It’s been 2 days, no call back.
Not impressed. Not going to this doctor anymore. First impressions are everything, and Samawi and his team failed.

Dr. Samawi and his staff RAWK! He is a really good listener and takes time during my annual physical to go over everything he should. Also, if I need an emergency appt, his staff will try their best to squeeze me in… I’ve never felt I had to wait and suffer!
Their location is perfect and I would hope I don’t have to move for a while cuz it would be hard to find a doctor and office like them!