Montgomery Cleaners

My family have been customers of Montgomery Cleaners since I was a kid. In addition to excellent customer service generally, I have had good experiences with alterations, preserving a wedding gown, and everyday dry cleaning. I cannot recommend them enough.

Just moved to the neighborhood and needed a new dry cleaner. So I looked on Unilocal and this place had a good rating and a «1 dollar sign» price.
When I get there, the lady takes my items, hands me a ticket, and says bye. She didn’t count the number or garments or tell me how much it would cost when the items which she said would be ready 3 days later. I asked and was pretty surprised at the price. $ 9 to dry clean a dress and $ 4.50 for a blouse. A bit too much when I used to pay $ 2 for any garment at a dry cleaner in Venice. When I explained this to her, responded «You get what you pay for.» I picked up my clothes which turned out fine. However, the outdated reviews created an unrealistic and disappointing expectation. So the search continues…

I had left the house wearing some cute new pants feeling great when I looked down while driving & noticed the stitching just below my zipper was open I tried three different cleaners before Montgomery finding a seamstress that was in. The owner there told me to come on and I was helped by a nice lady who fixed my pants quickly and to top it all off the owner asked me if I was happy I said «YES» and he told me ok I could go… super sweet emergency service and free!!! You can’t top that… I’ll have to figure out a way to pay it forward.

5 STARS FOR GREATNESS
First of all I have no idea what the previous commentator was talking about down there but the owner was very clear on the prices he gave me. I mean I got a fantastic deal on my wife’s white slacks that our 2 year old loves spilling chocolate milk over and they got it out like new.
Second of all what really amazed me about this cleaners was the way they handle their customers. I’m always greeted by my name when I get there so it’s nice to know i’m not just a paycheck to them.
I think it’s safe to say that this place deserves 5 stars.

This place has been so good to me since we moved to this area. Jack and Letticia are so nice. I’m satisfied with dry cleaning here, BUT even more satisfied with alterations, broken zippers being fixed, dresses hemmed and etc… I trust this place. They get the job done.

This review is for ALTERATIONS only!
I took a very expensive ($ 350) dress is to get taken in a little around the bust. She pinned it perfectly and I returned a few days later to pick it up for an event that night and it wouldn’t zip! It was at least 1−2″ too small! They took it in way too much and I took it back to them. She said they took it back out but it’s back to the too-​big size it was before. Will never come back here for alterations! Don’t ruin your garments!!!

Best service. really friendly

1 STAR = 4 STRIKES! Tip: Learn about the type of people you are doing business with!
I decided to try this cleaners based on the older Unilocal reviews. Let me give you a «2011 UPDATE» and save you a wasted trip.
When I dropped my husband’s dry cleaning off, I told the owner I was trying his service based on the 2 Unilocal reviews. He was pleased and told me the 6 shirts are $ 1.80 and the 3 slacks are $ 3 each. I dropped it off on a Monday and was told it would be ready on Friday. I prefer faster service, but I wanted to give them a try. I quickly inspected the work and noticed one of the shirts needed re-ironed…which they did on the spot. STRIKE 1: for not inspecting their work before handing it over to me.
The total came to $ 23.10. After I signed the credit card, I questioned the price of the shirt and pants. The lady helping me said the price was $ 4 for the pants. She started to bicker with me so I asked for the owner. STRIKE 2 for arguing with me. He told me I miss understood him. However, I told him I know what I originally heard because I remember thinking $ 3 dollars was more than what I usually pay. Also, I remember commenting to my daughter about the price of the pants as we walked to the car. Then, he told me maybe I heard $ 3.60 or $ 3.80– that is the price that he ALSO quotes to people. STRIKE 3 for not quoting all his customers the same price.
By the way, after returning home and putting the clothes in the closet, I saw that 2 shirts were pressed poorly around the collar. STRIKE 4 for VERY poor quality work! I prefer doing business with HONEST people that take pride in the quality of their work. Bottom line, I will never go back. I hope this a clear warning to others.

Weekdays — Close at 6:30pm
Saturday — Closes at 3pm
First time I came here I needed my shirt dry cleaned for an interview the next day! Lady was extremely nice and said she would have it for me in a few hours. When I came back to pick it up I paid $ 5. $ 2 for the shirt and the additional $ 3 was my way of saying thank you!
I’ve been coming here ever since and have never been disappointed. Friendly and accommodating staff.

Horrible location, but nice staff. They’re very approachable, kind, and honest. I don’t get the impression/​feeling that they’re only in the business for the money and thus don’t give a crap about customer service. Probably because of one of my first experiences with them…
I once came in to get a dress tailored and dry cleaned. I can’t remember exactly what happened, but I think I came in early to pick it up and it wasn’t exactly ready — «we haven’t pressed it yet…» was their response. I was in a rush, though, so I didn’t care if it was incomplete or not. Even though I was handing over the money to pay for their service they guy just had a look of discontent on his face. He went over to pick up the dress with a somber look to him and then handed it over to me. As he did he said, «How bout this… because it wasn’t ready on time.» He handed me a lint roller. Simple but very sweet and respectable. I dunno, something about that time really stood out in my mind as them caring about their work & service to their customers.
I’ve thus have gone back to them several times, mainly for alterations, and they’ve done pretty good work at reasonable prices. Don’t know their pricelist for tailoring but they tailored my dresses for $ 12 each (no matter how big the issue was).