Los Altos Shoe Repair

The gentleman here not only repairs shoes but vacuum cleaners as well.
He is quiet and detail oriented and fair with his prices and his timing. I have had a purse repaired here and shoes stretched here and the shoes fit wonderfully and for only $ 8.
His customer service style is subtle and circumspect but he gets the job done
— — — — — –
UPDATE: he calls himself FRANK
does splendid vacuum repairs!
Remember to park in the back behind Sees candy and next to Ecco’s pizza.
I am very happy with his work I just wish I knew his name, I will keep coming back here.

I’ve been coming here for twenty years, and have had many things done over the years — shoe heels capped, shoes resoled, shoes dyed, bags dyed, shoe and bag scuffs repaired, straps made for bags, metal feet put on bags, shoes shined — and all of it was done beautifully, fast and cheap. It’s funny to say, but even after all these years I don’t know the proprietor’s name — in my family, he is just «the shoe guy», the only one I go to.

I brought my wife’s shoes in because they were getting too big. Frank put a shaped foam spacer in them and they are like new! He even removed the brand strip off the insole and put it back on top of the spacer! His prices are very reasonable also.

I brought my favorite boots here to have the heel tips put on. The prior shoe repair had really messed them up – really. I was dismayed that they might have been ruined. But this little old guy, who doesn’t speak very much English, or maybe just doesn’t speak very much, looked at them and saw the problem immediately. When I picked them up I was amazed. They were beautiful! He really did a wonderful job correcting the mistakes of the last shop and repairing them to look like new.
Then I took a pair of heels in. I had broken the elastic strap (they were fancy and had a little round strap and hook). So he fixed it but only fixed one and they didn’t match. So I told them they didn’t match and to fix both. When I picked them up, they were both fixed, beautifully.
I highly recommend this shop and I will continue to take my expensive shoes there. I believe you need to have a little kindness and patience in explaining what you want and you will get it done far better than you thought possible. Five stars!

O.K., so it’s not the most attractive place I’ve ever seen. Who cares! This is definitely an «old school» type of business.
They repaired my shoes, fixed a torn seam on a piece of luggage and make copies of an old key that a professional locksmith wasn’t able to do.
A great place and you can get some See’s candy next door while you wait. Wow!

This place did wonders for my Vintage Bally’s flats, MK heels and vintage suede loafers. Turnaround time was fast. He actually asked when I need them by. Will definitely go back. Next time I will pay extra for a cleaning on each pair (first time at a shoe repair).

AWESOME! I brought a pair of my favorite boots here. They had a broken zipper. I had taken them to 2 other shoe repair places that had told me they could not be repaired. This place fixed them, AND repaired the heels which I hand not even considered. Thank you!

I brought a pair of faux-​pony skin flats here for a resole, along with a pair of leather boots, also for a resole. The flats came back with glue all over the pony skin around the heel where the owner had glued on the new sole. Because pony skin is in fact a fur (mine are fake, so don’t freak out), the glue matted the fur. When pointed out to the proprieter, aside from being totally unconcerned, he suggested that I cut off the glue stained fur (?) and then tried to wipe off the obviously dried glue which further matted the fur. Shoes are ruined.
The worn soles of the boots were not removed prior to putting the new soles on, so the boots now have a visible strip of worn sole and the new sole wasn’t glued on properly. Had to go to Gem Shoe repair on Second St. to have them redone.
Bottom line: don’t bring your shoes here.

I have been going to this place for about 3 years to fix heel tips and re-​sole shoes for my husband. It has been hit and miss, but since this the closest place I have been going there.
I bought size 7 Cole Haan shoes which was a little small since ⁷¹⁄₂ was way too big, so I decided to get the shoes streached. I explained to they guy that I can fit into this shoes, but this is little tight on toes so streach about ¼ of the sizes.
I just picked up the shoes and I can put 2 fingers at my heels. I told him this was way too big. He laughed at me saying that I wanted to get it longer. Yes I told him to streach it, but I didn’t want size 9 shoes. He handled me the heel pads and told me to use it. when I received it, he said 5 dollars. I really didn’t want to talk anymore so I paid $ 5 and walked out additional to $ 8 for streaching.
I got home and put the pad in for heck of it and the shoes are still too big.
Maybe my sister will get a nice pair of shoes.

I have a pair of cognac colored vintage boots from Paris that I hold very near and dear to my heart but they are indeed vintage and have a patina/​wear to them that cannot be erased.
After a night of having a little too much fun in NYC last fall, the boots fell victim to a torn sole and tons of scuffing and scarring that made them almost unwearable. I kept putting off taking them to a shoe repair shop because I really didn’t want the possibility of someone telling me that they were too old and too worn to be repaired.
I stumbled upon Los Altos Shoe Repair by true happenstance and it was a lucky coincidence as the owner (a lovely Korean man) told me he could make them look as good as new. I trusted him so completely I brought another pair of shoes (new camel colored suede wedges that had fallen victim to blue dye bled into them from wet jeans) before the boots were even ready so I could pick them up together .
On the day I picked up my boots, I was relieved and very excited to see that indeed my beautiful boots looked (almost) as good as new. The soles had been replaced and the leather had gotten a good polish that made them gleam like they were glowing from within. I thanked the owner profusely and promised to come back again soon with many more shoes that could really use some sprucing up. I walked out already mentally picturing how great all those shoes would look the next time I came by.

Excellent service by Frank! I had keys to be copied and shoes that needed shining and he was efficient, speedy, and cheerful as he hummed along to what sounded like the music you hear in Thai restaurants. He even accepts credit cards for sums as little as $ 5.

I took in a pair of boots to get one of the zippers fixed. The first time I wore the boots after they had been repaired, the zipper broke again. I took it back 3 times, and 3 times the zipper broke, in exactly the same way. Also, the stitching was very sloppy. Cost me $ 28, and now I’ve got to pay someone else to re-​do the work. I do not recommend going here.

I called to see if they could repair my brand of vacuum (very special, not everyone fixes them) and they guy says «bring it in we’ll look at it». «But do you fix that brand?» I ask, «I don’t know but we look at it maybe we can.» That doesn’t make we want to go in there really. Maybe with a shoe or purse but not a $ 1,000 vacuum.

Quick and nice enough, but not the best repairs I’ve ever seen.
I had a pair of heels repaired there (just the little tips at the bottoms), and one has fallen off since then.
Another time, I took two other pairs there… one had to have the heels completely replaced. He put on heels that are taller than before, and now the shoes are no longer comfortable enough to wear to work. The other pair were just having the heel tips replaced, He was nice enough to shine them as well (without asking me). They WERE brown with this super cute pink stitching. When he shined them, the sticthing was no longer pink. Ugh.
I’m going somewhere else next time. I care too much about my shoes.

A small shop where you can get shoe repair, shoe shine & dye, vacuum cleaner repair, and keys made. I took some purses here to get broken straps fixed, and he did a fine job. The owner is friendly enough and he took the time to really inspect my purses thoroughly. The turnaround time was fairly quick and the price was reasonable. The location is convenient, so I would most likely go again.
–Update 5÷22÷07−−
I actually went back to get *shoes* repaired rather than purses, and was very pleased with the results. Both pairs came back good as new, and one pair was in fact better than new, since he replaced my cheap soles with leather ones. I’m pleased enough to keep coming back.