Best Shoe Repair & Keys

A few months back I bought a adorable, thick material almost like leather, backpack to carry my laptop while on campus and sadly the straps weren’t sewn firmly or correctly that they fell off.
I came by this place and the man that worked there was SO NICE! He stitched up my backpack so well! I love it. On top of that it was done in one day!

Calling all skaters derby girls and guys and kiddies… This man has repaired and sewn back together and added leather to worn out spots on my Sure Grip Isis. Those boots I love love love but they don’t hold up much, stitching has been replaced strap has been reglued and seams glued and sewn for extra wear and tear. You must pay cash and pay half down to leave your skates. He’ll give you a day and time and if it doesn’t work for your skating schedule ask him for a sooner date and time and he will do it. I tip him an extra $ 5 every time he works me in.

I love this man who owns the shop. He scolded me for bringing my shoes in so damaged. U know, when you’ve walked in heels for miles after the tip of the heel has fallen off or worn down? He charges $ 11 to repair most of my shoes, more than a previous place I used to go to that went out of business. But I don’t mind supporting this small business. And it’s worth it if you really can’t let go of the shoes. He usually needs a couple days to repair too.

I went there to punch one whole for the leather of the handbags. One hole for $ 3??? Well, I have been to a similar store and punch two holes FOR FREE. I am not saying that every store have to punch hole for free. It just let me think of the better store that I have been to.
I don’t recommend people to go to this store. The clerk is not nice compare to other stores.

Perfectly fine. They repaired an old pair of work boots that were ready the next day. I am very happy not to have to replace them.

Took my pair of smooth leather mens work shoes in on 09JAN14 for just a plain and simple shine. I wanted them shined for a Funeral that I have to attend over the same weekend.
I let the owner know when I dropped them off that all I wanted was a NEUTRAL Polish clean and shine. Paid on the spot. Was told they would be ready the following day.
I asked and paid for Nothing out of the normal routine service that ANY shoe shop worth their salt should be able to do. By all appearances the place looks like all the makings of a good shoe shop (i.e. shoe machines, accessories etc) Dont let the appearance fool you.
Following day went in to pick them up. And owner placed my shoes which were placed in plastic shopping bag on the counter and untied it to let me inspect them.
Nothing absolutely NOTHING had been done to my shoes. Not a shine, not a cleaning, same light scratches that will come off with even light coat of polish and a buff were still there.
I asked if he could fix my shoes and polish them right and make them right. Cause my shoes had not been touched. They looked EXACTLY how they did when I brought them in.
I asked for a refund he refused and wouldn’t even face me to discuss the problem. He went about scurrying around behind the counter and started to work on a vacuum cleaner all the while I am standing there explaining to him that I was not satisfied with his work. And letting him know that I was aware that he had not did anything to my shoes.
I could have and should have saved my money and just slopped a coat of polish on them purchased from CVS or Walgreens I would have had better results. I wasted $ 9.00 on taking my shoes in to this place. Not only wasted my time but money and received TERRIBLE customer service on top of it.
Only reason this place even receives ONE STAR is cause NO STAR are an option here on Unilocal

I’m happy with this place. They have fair prices, good service, and quick turnaround time. I’ve taken 2 pairs of shoes here for repairs and have been pleased with the work both times.
It’s one guy here fixing shoes, vacuums, and keys. He’s honest and obviously knows what he’s doing.

Nothing great to say the least. Brought in three pairs of shoes. One for repair and two for polishing. The repair was done well, a heel to be reattached. Polishing brown and burgundy shoes. The burgundy shoes, Cole Haan’s were still dirty upon return. The brown pair… nah, I could have done better. I won’t go back and think about going somewhere else. Unfortunately there are no shoe repair and polishing in downtown Long Beach, only East Long Beach… sad. Cash only up front.

The only reason this place gets any stars is because it was reasonably priced and the boots look alright. My girlfriend dropped off a pair of leather boots that our dog had chewed the zipper on. The store owner quoted her $ 29 and told her she could pick up in a week. I was sent by my girlfriend to go pick up the boots but we had lost the claim ticket. I tried to reason with him but he would NOT give me the boots no matter what. I was frustrated but that is understandable. My girlfriend went down to the store two days later to claim her boots. He wouldn’t give her the boots without a claim ticket. It took her close to fifteen minutes for her to convince him to even LOOK for the boots. Once he found them, he told her that it wouldn’t be $ 29 like she was quoted but $ 39 because he had to do a little extra work. He wouldn’t give her the boots back unless she paid the extra $ 10. Unbelievable. Very unfriendly and a huge pain in the ass. Avoid this guy, he’s a joke.