Le Bao Q MD

Never got to see the doc who I have heard is amazing.
His ridiculous front desk imported clerks were defiant, rude, refused to look at my eInsurance app for my insurance ID and wanted a printout, then told me to leave and call her instead when she has time (today friday) she said she’ll have time to talk to me on monday. No eye contact, t asking to the air, chips on shoulders and RUDE AF.
I highly doubt Doctor is aware of the lead clerky attitude. She needs to buy a one-​way ticket..

Firstly, what the other reviewers said about the front desk/​receptionist, they do have a straight face and want you to sign in and wait. However, they smile and greet me all the time when I visit.
The Doctor (the main reason we go) is an incredible, knowledgeable, humble man. He saved my wife life once and my foot. I’ll never forget it.
My wife had bacteria in her kidney and a very high fever. At the time we thought it was a severe flu of some sort and back pain. She kept taking meds at home and the fever kept coming back and worsen. I slept near her and I never felt so much heat coming off someone and she was shivering, asking me to hug her because she was so cold. We finally went to Doctor Bao and he knew the problem just by seeing her shiver like she’s cold but her heat that radiate from her body was emitting harshly. He asked us why we took so long. He continue and told us she had a kidney infection and they’re bacteria in her blood and it almost reached the brain. If we waited until later she can go to a cardiac arrest. We told him everything we did, all the meds we tried for her back pain (due to her kidney) and he debunk them all. He said a lot of the meds out there are to hide the fever or suppress it until the body heals. In this case the bacteria is only traveling and moving and infecting more areas. He tried to sign her off to the ER but we told him we have no insurance and no money at the time. He prescribed her a two day pill and said we have to do a follow up and if she’s getting worse, we have to go to the ER. We agreed and tried it. Her huge fever dropped within the two days. I slept near her every night and the heat she use to emit was lessening. We went to the follow up and Doctor Bao smiled and was happy for her. He even told the receptionist not to charge us for the follow up.
As for me, I woke up one day with a inflammation on my big toe. It swelled up so big and every step hurts so bad. I went to the doc and he knew right away it was gout. Just incase, he was professional and made me do a blood test for reinsurance. He made me do a follow up and sure enough I had high traces of uric acid in my blood. He prescribe me meds and in less than a day I was walking and my flare and swelling was gone. He didn’t charge me for that follow up either. He is very good at what he do. I’m not saying he don’t charge follow ups to everyone but he knows my wife and I are young and we make only a decent income.
I took the time to write my first very long and serious review because I can’t stress enough how Dr. Bao is such a great doctor to see. I don’t want these bad reviews about the front desk to stop people from seeing him and he have to lose his practice. So please, if u see this review and you need a local doctor, go see Dr. Bao.

The worst experience
If I can give this place a negative stars I will.
Very rude and mean staff, I had my first appointment with this practice after 3 month wait, I got a blood work done, the front desk told me they will notify me if they find my results abnormal but they never did. A month later I called to get my results, they said my cholesterol is high and the doctor will discuss it with you.
Tried to get my exact lab results, so I asked them about the numbers but they hung up the phone.
They were rude and unprofessional I will transfer to another doctor and will request my results.
There customer service is the worst and they are inhumane when it comes to elderly people.
Do not go there

What can I say except that the people working the front desk are rude and they over charge you for simple things. Adding on unnecessary fees to get that extra dollar. I can say I hate this place and the old lady’s that work at the front desk. Not helpful at all and not very knowledgeable. To have people like this working in a field that’s suppose to provide care scares me.