Jiffy Lube

I showed up right at closing time and Rudy the manager not only welcomed me with no attitude and a «it’s not a problem at all» but had me in and out in under 10minutes. Thanks Rudy!

Needed an oil change and found this place on Unilocal.They were helpful and quick. Will come back here again.

Strait forward pricing on what needed to be done to my car, very fast, and done very well.

Fast service, but a total of $ 67 oil change for a 2009, 85k mileage car is high.
The sign outside was $ 27.99, but I guess there’s a fine print.

Always the best service and prices here, hands down! In addition, Rudy provided great customer service — very friendly and professional. I look forward to my next oil change.

So this is just a fair warning for those who aren’t super familiar with car shops (like me), always check your receipt and make sure you got what you paid for. This place charged me upwards of $ 30 for things they never even did, such as vacuuming my floors, cleaning the exterior Windows and checking my wiper blades. I came in for an oil change, which they did, but paid for a bunch of extra stuff they did not do.

I’ve been coming here for years and always have a great experience. They are fast, never crowded, friendly and do a great job.

DO NOT COME HERE!!!
Went in for a transmission oil change and a couple months down the road. my transmission gave out. Reason? No oil was in the transmission and there were no leaks identified.
Apparently I had been running on no oil for a while and jiffy lube had SUPPOSEDLY changed the oil but that wasn’t the case!
Scams artists! I paid for a service that was never carried out! Frauds!
Bunch of fradulent thieves!

Love this place so much. Just a lil sad Rudy left :(the new guy taking his place is cool … everyone else are great people Nd always help me

Tony here at Jiffy Lube is thoughtful and freakin hilarious (I observed him being genuinely lighthearted making a elder woman laugh).
On another note, he kindly helped me work within my means to make a good decision about getting service for my car 2001 Acura. What an unexpected surprise to my morning before work.

Just got my oil change with the managers special, it was fast and simple The one who help me and tell me what’s up is tony, he was knowledgeable when it comes to his work his crew on Monday is awesome very polite and has a smile on there face, definitely bringing my car back for its next oil change also flushing out my system, I know most people go to there friends house or there family shop to get there oil chanever, you can trust this place with your car because they are certified, if they see a problem they will tell you before you leave there lot, again awesome service

DO NOT COME HERE. I came here for an oil change and the salesman tried to up sell on an high end oil change. He tried to use scare tactics to get me to get all sorts of other services. I’m a wrench head and for someone to try and pull this on me pisses me off. I wonder how many other people they have nailed with these deceptive practices.
FYI. I posted this review a while ago and they GOT IT DELETED!!! I’m re-​posting now because of that. Ill re-​post again if I have to!
Stay away from here. Go somewhere else where they are honest about what they do. Try another jiffy lube or different franchise.

This was the first jiffy lube I’ve been too, and it was great. Especially the manager Sami, he was very helpful and a great guy. The service was on par, quick, easy, and I recommend people to come to this store.

Typical rip-​off. Tried to tell me my car’s manufacturer REQUIRED synthetic oil when a quick google search told me it didn’t. The smarmy manager refused to put regular oil in my car. The guys outside had already started working on it so I couldn’t do much. A $ 25 oil change just turned into a $ 120 one. I had been bringing my cars here for years and there was never mention of synthetic anything before.
Didn’t feel much of the lube on this job.

I come here for all my oil changes and have gotten transmission services as well. This time I came for just a high mileage oil change. I don’t feel like I can trust them to have done everything they say they do like check my tires and lights. They didn’t even clean my windows or vacuum my floors like they always do. Super disappointed in these dudes for being so lazy today.

I had been to this location several times before. This time a guy with homemade tattoos on his left arm tried to sell me a hundred eighty dollars worth of services that I didn’t need. I told him I just came in to try the $ 1999 oil and filter change. He tried to upsell me a hundred and eighty dollars worth of services .
I told him I would get back with my own mechanic about.
The convict lookin guy Became very irate and almost as if he was trying to intimidate me, told me I had to have the hundred and eighty dollars services in addition to the $ 50 oil change NOW.
I told him NO thank you and left going to another oil change setup and received excellent service for the $ 24.99 on the sign out their business and was done in 10 minutes. I will give insta lube a 5 star rating, when I get a chance.
I give Jiffy Lube at this location less than 1 star rating.
The owners need to come down on a Sunday and see his little boys playing around like they have a job there is different lack of management at this location

Alright… where do I start… I am a loyal customer with Jiffy Lube but usually go to a different location that is close to Cal State Long Beach which the location is wayy nicer! But since this location on PCH is closer to where I live… I thought it would be the same deal… same service… same deals. Boy was I wrong. I pulled up by myself with my engine light service on… Mexican bald guy… i believe his name was Rudy. He seemed nice from the beginning cracking jokes on my nationality and it was funny. He asks what do i need done today… I say well my engine light is on so i would like to see what i need done.
He says you most likely need an oil change… i said yes i know that one for sure but i know last time I visited Jiffy Lube they recommended a couple of services. I had the money mind you this for whatever services i needed.
So we go inside he lets me know what i need done and the last time they recommended a tranny flush which was about 130 or so… i say i want to get that out the way along with the oil change… He tries to play me like he has a coupon… he read through everything really quick… and i was wondering he must have gave me a great discount because my total was 100.48.
My GUY friend shows up because we are to go for lunch right after and he notices that they are not performing a tranny flush as i requested but instead an engine flush and an oil change… mind you i did not ask for this.
He even seen i marked it off my recommended sheet as i thought this was being completed so i wont have to worry next time.
I brought it Rudys attention and he tries to tell him that he explained everything to me and he is getting pretty upset and raising his voice that if it isn’t that hard then he should have done it himself. This is not professional at all no matter how much the customer complains.
Thank goodness for the manager, he wrote off the engine flush as they had already performed this and i paid a little extra for the tranny… this was fine i just wanted to get out of there.
They finally finish up… i drive away and my car rides soooo smoothly… and boom… ENGINE LIGHT COMES BACK ON! They obviously do a weak job as a mechanic because now i have to go back this weekend for them to see this. I’m seriously annoyed because i never wanted to deal with their drama again.
If they give me more problems this weekend… I will for sure post another complaint.

I take my Chevy 3500 Diesel work truck here and they have the best price for a oil change. I never need a appointment I just drive right in and they hook it up.
I tell them up front I only need a oil change at this time. I do like that they notice things that need service or replacement.
Like all the oil leaks I got.
I will continue to give them my Business.

I read up online trying to find a good deal for an oil change. Jiffy lube’s signature service oil change seemed like a good deal. I found a $ 13 off coupon and went here thinking that the reviews were either really good or really bad. Well driving up they have a sign that says the oil change ‘special’ is $ 27.99. When I get the bill the guy tells me the coupon is not applicable because of the ‘promotion’ that already discounts the $ 10.
This is, mind you, after he tried to convince me my car needed the most expensive oil etc, etc. I knew what my car needed and I could tell he was a bit taken aback.
So then I check in on Unilocal and show him the check in offer for $ 10 off and he and another man say they can’t apply it because it’s already $ 10 off. I explained that the $ 10 off was not a ‘coupon’ but rather their promotion through Unilocal — they refused to honor it and I got no further discounts.
The ones who worked on the car were nice enough but the ones dealing with charging people were definitely not. I won’t be coming back here, that’s for sure.

Lord, where is the «ZERO» star rating when you need it???
Visited this place about a week or so ago for a mere oil change on my 2014 Acura TL –after– phoning in ahead and inquiring simply on the price.
NOTE: The previous reviewers are NOT lying!!! This place tries to upsell you on EVERYTHING!
I was told not to make an appointment and that they were not busy seeing as how I visited the location on one of the days that it actually rained in Southern California. Go figure, upon pulling in for service the inevitable happens and I’m entrapped within an «In & Out» reminiscent line full of vehicles readily waiting to have the same service performed.
Waited a good ½ an hour before it was my turn only to find that the price I’d been quoted over the phone prior to my arrival was THE PREVIOUS WEEK’S SPECIAL and that the price was actually $ 25 – 30 more. Then (get this), these fools attempted to upsell me on windshield wipers and an a/​c filter.
WTF!!!
Now why in the high hell would I be interested in a filter for my a/​c and some gaht’ damn wipers on a brand new car. SMH. Bunch of baz’tuddz!
Do I even need to go into how much rubber was burned upon my departure from this place??? I will not be returning even if Jesus Christ, Himself begins balancing the tires!