Jensen Janine K MD

Three minutes into my visit with Dr. Jensen, she exhibited bizarre behavior that called into question both her professionalism and her self-​control. After stating to me that every woman urinates multiple times a night as she gets older, I asked her why, and her response was to repeat herself: «Because that’s how the body handles fluids.» When I asked what the process was behind it, she turned pale and visibly angry and told me I was not there to talk about that. If I wasn’t there to talk about that, why had she brought it up? I replied that since she had mentioned it, I was interested to know more (particularly since she was predicting the future of my health). Now almost shaking with anger, she looked at her watch, informed me that she had two more patients waiting, and refused to answer my question. As she was in an obvious state of rage, I had no choice but to get up and walk out. Later, I answered my own question with simple internet research. I found that frequent nighttime urination is not guaranteed for everyone, and for those who do have it, there can be multiple causes. Why Dr. Jensen couldn’t tell me this is a mystery.
Dr. Jensen appears to believe that verbally abusing patients falls under her power as a doctor. Actually, the days of doctor as demi-​god are over, and patients have the right to ask questions whenever they like. Doctors are in practice to help and educate and advise, not to bully and stonewall. Medical information belongs to everyone, and doctors can no longer claim exclusive rights to it. Dr. Jensen seems to have forgotten this. She also seems to have forgotten that a medical practice is a business, and that her boorish behavior harms her far more than it will ever harm her patients.

Sadly the worst experiance in a Drs. office in my 60 years of medical care. Dr. Jensen is the coldest most uncompassionate Dr. I have ever seen. She must treat her office staff with the same cold demeaner as they are equally as bad. One almost feels there must be a camera recording your response to the way you are treated in this office. I truly expected someone to jump out and shout «just joking!» Everytime I called in I was given snide remarks to questions I had and I was never, ever called back. I had to call several times to get a response and always given a very bad attitude on the other end. When I picked up my papers to take them to another Dr. I asked if all the tests were included and the woman said «how should I know, I can’t open the envelope». I’m truly shocked this woman has a business and that anybody would walk in that door and actually continue to do so.

The worst doctor I’ve ever been to, ever!!! If you’re looking for someone with the emotional intelligence of a robot, and bedside manner of a butcher… then go ahead. This woman is a piece of work. If only I could give a negative star rating…

I wish this practice was more timely in their follow-​up. Patients should not have to wait days for lab results… just because they’re on the docto’s desk and she hasn’t gotten to them yet.

Dr Jensen is probably the best woman doctor I’ve ever had. She is personable, and most importantly she is smart, listens intently, and communicates with the intent to ensure all of your concerns and questions are understood and answered. I cannot recommend her highly enough.
Many thanks to Dr. Jensen and her Long Beach staff.