FedEx Office Print & Ship Center

These guys are silly. I brought in a somewhat over sized interior car part I sold on eBay to be boxed up and shipped and they quoted me at $ 100.
I laughed at that quote because, hell I sold it for $ 110, I’m not losing all my profit.
I boxed it up in a matter of minutes on my own at home and took it on over to the good ol USPS and paid $ 15 to ship it.
These guys are always way over priced and their boxing shipping rules are difficult. USPS allows all of my creative wrapping for eBay sales and their rates are way lower.

Eseta was hugely helpful and kind. I brought her a file that wasn’t scaled properly, and a bit confusing to print. She kept adjusting and trying again until it was right.
She had a great attitude and never once made me feel like it was an inconvenience.

I work for a Fortune 500 company remotely from my home. My company uses FedEx as their primary logistics supplier. Typically I am very happy with Fedex all around — but this location is the exception. I wish I could give this fedex location 0 stars. They are the absolute worst. The management should be fired. The staff has the worst customer service I have ever experienced and it all stems from their management level. They are lazy, rude to their customers, slow, and make mistake after mistake. They make false claims about FedEx as a company to serve their own benefit. I have been in this location 4 times and each and every time I have stood witness to customers being turned away angrily. It’s a shame b/​c every other fedex location I have ever been in has been incredible. This location is shameful and taints a good company’s reputation.

This FedEx is horrible! Do not come here ever. Spend the extra time and gas to go to another FedEx because you will definitely leave here frustrated and unhappy. I have had two horrible experiences at this location that make me really question the integrity of the company. The latest one was today. I was trying to make some copies on their self service printers, when the machines (both of them) kept freezing up on me. I asked the young man working there for help, and he did not really know what was wrong with the machines. Ok fine, then can you print them behind the counter for me? I ask him. He says no because the young lady working behind the counter is really busy with online orders, and she really can’t do it. He proceeds to explain to me that when you come into a FedEx Kinkos, you are supposed to print everything your self. Now mind you, I have been in here several times before where the people have printed things from behind the counter no problem. Then he tells me I can use their other computers that charge you for internet time. I say that I don’t want to use those ones, because I don’t need the internet, and it is going to cost me way more to print up there than it is the 14 cents to print black and white down here. Anyway long story short, the man would not print anything for me, had no way to give me a discount on any other machine that I might have used, and basically did not have an answer for me, even though it was not my fault that their machine was freezing up and basically unusable! I was super disgusted that I could not get help when I walked in the business. I thought when you walk into a place you are able to get help with your printing projects, not self service or nothing. I am not even sure why he was there. I left super upset, and with none of the papers that I needed printed. This is a horrible, horrible place, and is really giving the company a bad name.
In addition to all that the man helping me had HICKIES all over his neck, it was super unprofessional, and disgusting. I can’t believe that people have the nerve to show up to work, and not even make an attempt to cover them up. This isn’t high school dude, this is a place of business, grow up and act like a man.

Zero stars would be too many. Read the other reviews if you don’t believe me. I brought in a banker’s box packed, sealed and ready to ship along with a prepaid FedEx slip. I usually drop my boxes off at the legit FedEx office on Palm off Willow, but I was in a hurry and Kinkos is closer to home. I had received this exact box dropped by the friendly FedEx man on my doorstep. I have shipped and received documents in these boxes a hundred times or more. DID I MENTION FEDEX SHIPPED THIS BOX TO ME? Well, that wasn’t good enough for Kinkos as the female worker bee refused to accept it. They offered to sell me a different box and charge me for repacking. I told them I would simply take it to a real FedEx office. I will never darken their door again, also sparing me from the very worst parking lot in the known universe.

If I could give 0 stars I would. The younger Spanish short girl that works in this fedex is the rudest most unhelpful witch I have ever dealt with. Every single time I go in there she gives attitude if I PAY $ 5 for them to tape my box I want extra tape not 4 pieces of tape– she is rude and smirky– no wonder this fedex has such terrible reviews– I will never enter this crappy fedex again — absolute garbage

The FedEx girl reps are very unhelpful and unwilling to do any work. They wouldn’t stop staring at the cellphones. I think one of them was a lead (hawaiian) lady that was the rudest of them all. Ship via UPS if you want better customer service.

i just wanted to say i’m sorry to the guy that i made feel stupid when i came here. i asked him to print something for me and for it to be double sided, and he wasn’t able to help me. i told him that i had it done before at another FedEx Kinkos, so i didn’t know what the problem is. Turns out, for some reason FedEx new system took that option out or maybe they switched system where they dont have that button. I found out before i went to another location and another guy had the same problem. He said i could try to do it online. So, i did, and they dont have that option online either. I went to Staples online, and it was much easier and user-​friendly– and cheaper with BETTER quality papers! So, i guess that whole experience happened for a reason. I discovered Staples!

There’s an employee here who is Ultra rude. Both times I’ve been in, I got scolded by the guy. All I did was have Fragile stickers and up arrows on my packages and asked him to handle my package carefully.
Everything he said and did is fine, but his tone is of annoyance and of something way deeper than what is actually happening. How does it help anything or anyone by yelling at a customer?
If it happens once, maybe he had a terrible, horrific day. But twice? That should not be ok. He has a job in customer service, after all.

Went in to ship my imac which i have done several times through fedex even showing on the box the previous shipment labels, was told i need to purchase a new box through them since it was not Real Fedex Dropoff location. Or i could drive to carson to drop it off. I am already paying to ship it and the best way apple recommends within the factory box. But they would not do it because they arent reciecing the sale within the store. Total BS!

They were busy but the fat and stupid help did not remember she offered to help me, and didn’t follow up, didn’t say I am sorry. This is what the world is coming to! Poor Service! Go elsewhere!
The parking is horrible, too.

It was nice employee’s birthday today. Happy birthday girl! She really tried to help me out, but sadly it was already passed the end of her shift. And that fat piece of shit «Collin» made it a point to embarrass her by saying «oh so you’re going to pass him on to me?» Like dude. This is a business, and you’re at work. She’s the only reason this place is getting 3 stars and not 1. Collin couldn’t figure out how to box my item, and I can tell that he’s just completely given up on trying to help me, so he just TOLD me that I was going to take this box home when the original agreement was to have it boxed there and be done with it. Everything was already set up to ship, but YOU Collin. A «fedex employee» couldn’t figure out how to box a simple item, and sent me home. Unbelievable!

Horrible experience twice in two days. Same employee both times — she was lazy and incompetent. If you are a professional of any kind and have firm deadlines to meet, don’t trust these clowns. Worst experience I have had anywhere in many years.

They charge you for every single thing. If they charged any more I might as well by own printer.

They charge for small items that they say are required. Other Fed Ex shipping centers do not charge for filling or require it for text books.

Excellent, was greeted almost right away from the female clerk behind the counter. She offered assistance right away, but I figured it’s just a printer I can decipher how the user interface functions.
Once I was done with my prints, she also said bye and to have a nice day. I needed to write a review because all the other ones were too critical.
This location seems to be improving, but I’ll check back next time. Keep it up!

Was in the area for business. This is the WOREST parking lot I have ever seen! I would not be surprised that there is not one damaged car per day in this lot. The service at this location is good, but not great. They have all the things you need for a business. The price is reasonable and the service is pretty fast. Just be careful when parking!

I came by earlier today to fax something. I had two most delightful sweetest girls helped me here even tho there’s instruction there i attempt twice still couldn’t get it right. After the second woman helped, i realize u had to press «1» really hard. Ooops that’s my fault. I wish this location had bigger parking lot.
My only set back was there was a customer before me who hogged the first girl who helped me. He took his sweet time and it the end it was practically the same thing he picked out two mins ago. But the girl who help me was still a good help. I didn’t get the names. Wish i did. Thanks again ladies.

Nice little shop. Ran in to print and fax. Customer service was spot on. Location somewhat tough, parking lot small, but convenient.

I have never had a problem coming to this Fedex/​kinkos. Keep in mind, I also have never used any other service than to print. No help needed from the staff for that.
Today I show up at 9:20am on Sunday. They open at 9. As I park, the employee closes up shop to go to Jack in the Box. Very unprofessional. Eat breakfast before you get to work.