Certified Tire & Service Centers

These guys are the best. They helped me patch a tire and put it back on my car all in under 30 minutes! So coming back in the future. :)

I wanted to use a coupon received in the mail for $ 17.88 oil change. It turned out that the coupon is not good for Honda Accord and the price would be $ 29.99. The small print on the coupon said that it was for 5w-​30 oil synthetic blend. The average person does not know that this type of oil can only be used on specific cars. This is a misleading and unfair advertising.

Anytime that I need an oil change, I always come here. This goodyear has the best prices in town for members. The inspection is also very detailed. It keeps me up to date on my cars health. Lastly, Nicholas Gould has been great! I’ve been coming here for about three years and he is always incredibly helpful. I highly recommend this place!

I never have great experiences at auto/​tire shops, normally they are pushy and try to sell me stuff I’m sure sure I even need to I hate going … Until today! Today’s experience has made me realize Iv just been going to the wrong places! Fernando greeted me and helped me from the minute I got outta my car, he told me he would take care of me and he really did. He was super friendly & professional, he told me the specials but did not push me or make me uncomfortable and he went above & beyond to help me. I will be sure to go back for all my vehicle needs

I was really impressed with this Goodyear Tire location. I first spoke to Nick the store manager over the phone. He was very straightforward and helpful and I headed over to his location. I only have accolades to say about the service received. They were very fair and explained exactly what was happening. I got a set of tires for a great price plus there was a rebate being offered through Goodyear. They have a future customer indeed. Thank you. Dean

To put it in short… This place’s customer service sucks! Got quoted 1 hour for a single tire to be changed and oil change. After getting lunch walking around and coming back an hour and then min later I find that my truck has not moved. After it getting on a rack I am still here in the waiting room another hour later. I asked when it would be done and he told me another 45minutes because of people on lunch.
I understand delays. It would be nice to be updated that the original time quoted will not be met.

I went to certified tire for a nail in my tire. The employee advised me that the nail was to close to the sidewall so it couldn’t be repaired and that I would need a new tire. I have had experience with things in tires over the years and knew by looking at it that it could be fixed. That same day I went to a different tire shop and told them about the nail and they had it fixed within 20 minutes. After my own experience and reading other Unilocal reviews I will not be going back.

Worst experience I’ve ever had with any business. Went in for a tire replacement, since I was previously told that mine couldn’t be repaired. After verifying my warranty was still active, they told me that the tire isn’t in stock now and to come back Monday. Be it that I didn’t want to drive around with a nail in my tire nor did I want to keep stopping for air, I took it to another Goodyear… Mountain View Tires, on Bellflower Blvd, in LB. There, the manager and tech immediately advised that we didn’t have the tires we paid for installed on the car. He advised that the tires on my car were 60k mile tires, while the ones Certified Tire installed (2 years ago) were SUPPOSED to be 80k mile tires, as noted in the system. Instead of installing the more expensive tires (as we requested and paid for) they took our $ and installed shitty tires! Needless to say we called and went back to Certified… just for them to try to charge us AGAIN for the use of the *WRONG* tires they installed 2 years prior! Their customer service is shitty, the manager, Nick sits on a high horse while he scams customers out of the products they’ve payed for… all while demonstrating a nonchalant, unapologetic look and tone… and having a huge attitude! In the end they did replace all 4 tires (after some objections on their part) without me paying anything for the TIRES… I would’ve been happy to rate them more than the 1 star for ultimately replacing the 4 tires, but then they broke a sensor on one of the rims and REFUSED to replace it. Mountain View Tires happily made it all right despite them not having any fault. THAT’S GREAT CUSTOMER SERVICE, KUDOS MOUNTAIN VIEW!!! Certified didn’t include the alignment which I was happy to have done by Mountain View.
If they had any concern for providing good customer service, the guy that told me to come back Monday would’ve; A) provided an alternative or told me which location has the tire in stock. B) told me that the tires don’t match those in their system… afterall, you have to cross reference the tires’ serial number to the system in order to confirm my warranty is still active. THIS is how I know that they’re used to scamming people! I would’ve never found out that they ripped us off of it weren’t for me trying to find a shop that had it!
IF you decide to come here despite the many Unilocalers advising against it, please cross reference the serial numbers on the tires to your invoice… BEFORE YOU LEAVE!
I’m pissed that I wasted a day and a half dealing with incompetent people, with a manager who doesn’t take responsibility for their mistakes and shows no empathy. I honestly believe that they broke the sensor on purpose… lucky for him, Mountain View cleaned up that mistake. Corporate is definitely being notified of their business practices. PLEASE don’t come here!

Agree with other posts… these people are a bunch of crooks!!! Be aware. There is reason this place has tons of one star ratings. Computers went down so was asked to write a check, the the computers came back up and tried to charge $ 25 to cancel the check! Seriously!!! Go to places that have good ratings. Simple as that.

I went here a couple time to fix an air leak. The first time they charged me little over $ 25. The same tire was still leaking air so I went back and let them know I still have an air leak. The said they would patch it again and I went on my way. I still had an air leak so I went back and they charged me another $ 25 to fix the same leak. The leak still came back and that when I decided I shouldn’t go back. I went to American Tires up the street they fixed it for $ 20 and I never had another problem. Not sure what they were doing but it didn’t fix my air leak.

Have always had good experience at this location. I can understand other reviews about the wait time. For one particular mechanic named Tom he is well worth it. He is a great mechanic, a little older and may not be the festest but does quality work.
The oil change and tire repair is very cheap and you cant beat the price. I only asked to have any repairs dont by Tom. I have been bringing my vehicles to him since 2006.

I agree with another Unilocaler regarding incomplete work being done here. On two occasions I asked for my tires to be rotated. I always take the air valve cap off one of the wheels before i take it in to see, later if the tires did indeed get rotated. It’s an honesty test. Well on both occasions, the tire with the missing valve cover was in the same position on the car as it was before i asked them to rotate. Verdict, dishonest work practices so I asked them to correct it on the spot and waited.
Soon in the days afterwards, i noticed drive-​ability issues with the car and a rubbing sound coming from the front wheels. They had forgotten to tighten the bolts holding the wheel to the car. The bolts were only finger tight. For reasons of my personal safety, I terminated my relationship with this garage. Their lack of attention to the job could have resulted in a fatal accident.

Went here for oil change and tire rotation. The price was extremely reasonable and they did a good job. Highly recommend them !

these people are huge crooks really stop going here so they can finally close down. my dad was forced to go here since americas tires down the street did not have the tire size and goodyear brand that he wanted. he had bad experience here years back, because they put the wrong size tires different from what he paid for. although reluctant he went anyways
he waited 3 hours to get tires done. during the quote, he refused the warranty and nitrogen inflation in tires since he did not want any of those. by 6pm it was dark, my dad asked the worker to help him inspect each wheel to make sure it was the right size. mechanic was upset, and took a long time just to find a flashlight at the shop to inspect each tire. when my dad got home, he looked at his bill.
to his shock they manipulated the bill to match what he was quoted so they quote price will be the same as the real price, even though the real work was cheaper. on the receipt it charged my dad for nitrogen in all 4 tires for $ 40 and charged him $ 40 for tire warranty he didnt want. the kicker is at the bottom, mechanic even wrote customer does not want nitrogen in tires and does not want the tire warranty. so they charged him for services he said no to!
he went back the next day to get his money back or he threatened call the cops for for fraud since they manipulated his bill. with that threat, they finally returned the money to him.

Don’t go here for service.
I have a 2008 Hyundai Elantra. I came here in April for new brake pads and my rotors resurfaced. This was the first time my brakes needed to be done. Not long later my steering wheel is shaking when i brake and at high speeds. I take it back to them in September and they have to ‘resurface’ my rotors again. Now its October, I go to they Hyundai dealership and I need my brakes serviced.
Mind you i bought my car new and didn’t need brakes for 5 years. Now all of a sudden I go through brake pads and need my rotors resurfaced in 6 months… NEGATIVE. IDK what they do or don’t do, but i don’t recommend you go to them.
When I went there for my back brakes. I was quoted 130. When they were done, 5 HOURS LATER! I was told it was going to cost me 236 because it took more work to do my brakes. These people do not stand by their word.
Also
They quoted me 189 for transmission fluid exchange. Went to the dealership and paid $ 99. They say they will price match but i wouldn’t go to them for reliable service. i doubt they will do or fix the problem correctly, because clearly they cant even get brake service right!

I came by because they’re close to where I live. I had a terrible experience coming here because they have a bad customer service and unreasonable service price. I stood up for hours because they don’t even have enough chairs or a waiting area where you can sit down and relax. They will find everything that they can add to your bill. even deflating and inflating the tires. They scam their customers. Do not come here.

This place doesn’t even deserve one star.
I loaned my brother my car and he mistakenly took it here for an oil change. A week later, my car stops working at a stop sign. We were in the middle of traffic and painstakingly tried to push my car to not so busy location– thank goodness for the help of a kind stranger!
The guys at Goodyear did a full inspection on my car and quoted me $ 1−2k in repairs. I drive a 2009 Honda civic– I realize my car is not new but seriously? I will be taking my car to more reputable mechanic for a quote.
Turns out, after inspecting my vehicle for the $ 1−2k in repairs, they didn’t flip the switch on my air filter to tighten it– and it came apart while I was driving! A small, careless mistake that caused me much inconvenience and potentially put me at risk of a car accident! I returned to the Goodyear and the manager was incapable of figuring out who worked on my car, he said he’d have to «look into it.» And his only explanation was that «mistakes happen» and that I was «over exaggerating.»
Horrible customer service. Car accidents can cost people their lives and all he can say is that «mistakes happen.» If I had read the Unilocal reviews here and could’ve stopped my brother from coming here, I would’ve done it in a heartbeat.
Moving forward– Please don’t take your vehicle here. «Mistakes happen.»

My mom and I had a great experience — Jose and his team really helped us out and the customer service was outstanding. The prices were much cheaper than the dealership and they even arranged for us to be dropped off during and picked up after the service was complete. Everyone’s experience is different but I have nothing but great things to say.

BEWARE PEOPLE!!! They are the worst and not sure how they stay in business, horrible customer service, horrible mechanics, they left an oil rag in my oil pan after changing the oil and left the old belt hanging (burning) after they changed a belt, I could go on and on they are completely incompetent and should be closed!

The former Scher Tire and now Certified Tire and Service Centers same BS… terrible customer service. They will try to up sell you and some of the work will not even be performed as listed in the invoice for service. If you need great tire service go down the street to Performance Plus Tire and Automotive.