ACE Cash Express

I have gone here to get a title loan so far the experience is pretty awful what I learned so far is that they are not the ones that give you the loan it’s actually loanmart the people at loanmart are unprofessional and the idiot name George who works for Ace has a bad attitude ! I hear check n go is better.

Back when I used to get my paycheck 3 days before the date on the check, I used to come here and get it cashed. It’s been a while since I’ve been here but recently I came by with the wife as she was getting her check cashed. This recent visit just reminded me of the problems this place has now and has had in the past… some of which are caused by those who work there and other issues have to deal with those who come here.
First of all I can’t really say anything bad about the service I’ve gotten here. Pretty much every employee who has helped me has done a decent job providing thorough and friendly services. Sonia, who works during the day always was friendly… remembered my face and would strike up conversation when being helped.
What kills the rating for this place is the fact that every time I come here, there are only 1 or 2 windows open… even when there are a total of 4 service windows (and 1 window to the side, maybe for handicapped people?). Why have 4 windows and NEVER have all of them open, especially when you have a line of 8 – 10 people nearly forming out the door? I know the economy isn’t so great that there isn’t a shortage of willing workers who would gladly work here… so why the hell can’t you have another 2 people to work the other 2 windows? And what bugs me more than anything is when there’s a third worker on the phone or doing something other than helping people… management should seriously step up and hire more help to meet the demand.
The other issue is with the people who come here. And there’s nothing you can do to change that. It would be nice if people would get their «ducks in a row» before stepping up to the window…
It’s like, «No lady, I can’t give you a loan for your boyfriend who is lazy enough to get his ass out of the car to come in and give me his info.»
But yeah… no bueno.

Ace Cash Express has a web site, but they do not say what they charge to cash a check. A Google search reveals a Yahoo page that says it’s 6%, but that’s wrong. It’s 10% plus .99 cents.

Alvaro is an ASSHOLE. . what else can I say. We’ve been going to this place for a really long time and today He refused to cash a check that HE hadn’t seen before. He couldn’t give me an answer as to why he wouldn’t cash it and dismissed us without a word. We go there every 2 weeks; he knows who we are, I guarantee you we won’t be going there again. enl

It is what it is. If you have a bank account you should never go here unless your strapped for cash and need a payday loan. And even in that case, make sure to not get caught up in the cycle. Its expensive. I give them 5 stars cause for what it is, they do it well. If you don’t like the fee’s then don’t go. It’s as simple as that. If I had to deal with everything these employee’s have to deal with, I wouldn’t be a pleasant person. That’s for sure.