I am very pleased with customer service I received at JC Penny’s optical department. Pamela helped me when I had to return my new glasses as I was not happy with them. She assured me that there would not be an extra charge to redo them. I was very happy with the service and I would recommend JC Penny’s to everyone I know. Penny’s was referred to me by a friend at work and I must say I am glad I went there over all the choices I had in the optical market. Thank you Pamela! Joni Brown, Santa Rosa, CA Coddingtown Mall
Jennifer L.
Classificação do local: 4 Western Springs, IL
I’ve been using JC Penney optical for two years for contacts and eyeglasses. The doctor is terrific(thorough, compassionate, interested in taking the time to help find just the right prescription.) The manager, Kari, is very professional. They’ve worked hard to improve their staff and customer service in the two years I’ve been a client. I would recommend.