Dunkin’ Donuts

great customer service, friendly n quick have never had to wait very long at all. and they have never messed up my order.

The staff is kind, and the coffee is always delicious. My only complaint is that the donuts tend to be cold and hard.

I like the people that work there — Not the brightest it seems at times. But, I think english as a second language is a requirement of either working or owning one of these places. I guess it would be easier to order if I knew some kind of brown people language. But, I don’t.
They are not rude as other reviewers have stated. They are just clueless! Probably, don’t too much sleep with the schedule and the nightmares of leprosy from their home country.
Sometimes the perfume/​cologne worn by the staff is so overpowering — I am tempted to suggest a hot shower instead of the failed attempt at masking their BO. But, hey if you watch the fat slobs that stumble in there in all manner of dress on a Saturday morning picking out donuts like its a ACT exam — I wouldn’t bother to shower either.
I always think its funny that their are always lombard police cars there and it seems these cops can hang out for hours in the place. Just goes to show stereotypes are established for a reason on all sides.
I also like that fact that I see a bunch of high school kids popping into the place after school — the new soda shoppe I guess.
It’s a dunkin’ donuts and you know what you are getting — anytime after 1 PM you are getting stale half dried out hung of sugar deep fried in fat with a jelly enema…
But, the coffee is always good!

One of the worst place I have been in entire US, the guy named Rawat doesn’t know what is the meaning of customer service and worst part being rude, if we ask any question.
If they have people like him working in a store it would go out of business

National coffee Day Ya’ll Sept 29, 2015 come one come all for a free medium Dark roast hot or cold. Enroll today only for a free coffee once a week for the next four weeks

I like this place, close to college. Never waited to long for an order! I wish the employees would smile more :(. I am almost afraid to ask for an order. Otherwise really good.

I have to say, I’ve never waited more than a minute or two to get my order. I’ve gotten everything from one or two donuts to 1.5– 2 dozen and I’m out in a flash. Employees are friendly and quick, and I’ve noticed they recognize and greet their regulars.
The only hard time I’ve EVER had was about a year ago when I placed a phone order for donuts, egg/​cheese/​bacon wraps, and 2 containers of hot chocolate. Whoever took my order gave me a lecture about which Dunkin on Main Street I was calling, told me I had to prepay (.that’s fine), and how if I don’t show, they have to dump the hot cocoa. Mmmm’k.
(Oh, and IMO that cocoa isn’t worth $ 17 PER container… sheyuttt, I’d rather boil my own water and hand my kiddos packets of cocoa.)
So yeah… aside from the lecture I got when ordering $ 34 worth of hot cocoa, this Dunkin is pretty great.

Nice and clean! almost daily there!

I was just down the street from my little brother’s high school. Totally had to surprise him with a hot chocolate and donut. Kind service and didn’t have to wait one second. I also noticed that this is a pretty clean store (DD across the board seems to really be making an effort with store cleanliness). The donut variety was fairly satisfactory seeing as most DDs seem to be sparse by noon. The only problem is of course the parking lot. Is there one DD that has a safe lot where I won’t be run over by someone making an illegal turn and careening in like an antelope, where cars are rolling down the steep, cracked and hilly pavement or mowed down by a frantic double dozen Donna? Crazy man. Overall however, good experience.

Quick service, even though there was a steady line. Great coffee, per usual. The only thing that could be better would be a drive thru (frankly, that would be awesome).

This location has always had friendly staff. I usually visit around 6pm because I am a night shift worker and it is not usually busy at this time so my review might be completely based on time of day.
The only cons that I have is that sometimes I just don’t understand how depending on who makes your coffee, it can taste completely different from the last person. I say my order the same way every time, it’s a very basic coffee 2 cream 2 sugar order, and it never changes and yet sometimes if tastes like more cream than coffee and other times it is a perfect balance. Now I completely understand people who reference how «their barista» at higher brand coffee changes make their order to their liking.
The other con is that is location does not have a drive-​thru which is a huge bummer because it is the only location that is convenient for me and the last stop before a 40 minutes highway travel.

Luckily (or sadly, depending on your perception), I am not someone who requires a caffeine jumpstart to get me through the day. But every once in awhile, I’ll pop in for an iced coffee with a little cream and sugar. I also occasionally get one of the wake-​up wraps for breakfast before I go workout.
When you’re ready to graduate from that clown coffee at other chains, step up to a place that sells it by the pound. And if the staff that works here in the morning isn’t family, they get along great, joke around, and always make me feel welcome– even if it’s rare for people to stick around here. The coffee is good, staff is friendly and orders are accurate. What else do you need?

Friendly staff and very clean. I happen to be a huge fan of Dunkin coffee, and I frequent this location quite a bit.
There is often a line, which isn’t because the staff is slow– it’s because the coffee is just that good.

One of the worst coffee establishment experiences I have ever had. First of all, they were out of Donuts. Isn’t «Donuts» in the freaking NAME of the place?!? I placed my order and was charged with a price higher than what was listed. I waited 5 minutes to be asked by another employee if I was waiting on something. I suppose they forgot about me while their non-​donut-​filled store was packed with 2 other customers. I then received my Iced Latte and it was 80% milk (awful). If you’re going to open a place focused on donuts and coffee-​oriented beverages, learn how to manage your inventory and also how to make an iced latte. Thanks. Love, me.

Ahhhh, the best coffee ! I am not a coffee drinker but when the weather turns colder I really like their coffee. This store is on my way to work and the staff is very friendly and fast ! I always order a bagel, toasted with veggie cream cheese.

This DD gets pretty busy in the mornings, but I have to say the manager does his best to remember everyone and their names! He is very friendly and if it is not busy he will talk to you for as long as he can.
They always get your order right and are really quick about doing so.
There is no drive thru, and not a lot of room in there– but what do you expect for a fast food morning place?

I love Dunkin Donuts coffee and I have to feed my craving for munchkins every now and then. This location was torn down and totally rebuilt for the new and improved Dunkin Donuts. The line still goes out the doors in the morning rush, but still pretty fast and friendly service. No room to put a drive through here unfortunately, so all the patrons will just have to deal with my fresh out of bed look. Overall though it is much more inviting than the old one.