Kauffman Tire

I would give them a zero but I can’t. 1^st let me say something positive. The gentle were very polite. Besides being polite they were going to rob me blind. I had a small nail in my tire, they said it could be fixed. I had to bring it back the next day. Thx goodness I ended up working late and taking it somewhere else. It saved me $ 151 for 1 tire. Needless to say I can’t do business with dishonest ppl.

Bought four tires today using the Braves $ 144 discount. I thought it would really help but Kauffman has some very expensive fees that sort of negate the discount. For example, they charge $ 18 to install each tire so that’s 72 dollars right there. They also put on the «full court press» for the lifetime alignment which is $ 169. When I told the guy I didn’t want a alignment the guy helping me didn’t seem too happy about it. Plus when I inquired about the «good tires» that have rebates, naturally those were not in stock. I don’t think they want you to combine the Braves offer with the rebates. It would be interesting to see if the good tires (with rebates) are in stock when the Braves discount is not applicable… At any rate, the guys installed the tires in about an hour and saved my one decent tire as a spare so it wasn’t a disaster by any means.

Courteous and polite, super super clean! Free refreshments in waiting room. Tire repair is absolutely free which is good enough. Restroom is the cleanest I’ve ever seen in public (weird for a auto repair type store. Mechanics are nasty) super suprised and will definitely be back.

Stay away if you are female! Double check their prices if you are not!
I sent my daughter (25) over with my Explorer to have it aligned. I expected her to call, she did because they told her she needed parts. I asked her to go ahead and see what it needed and the cost.
They quoted her $ 880 for upper and lower ball joints. I told her to bring my truck home. As a last ditch effort to try and salvage the rip-​off sale, they told her theirs have grease fittings so it’s a superior product that lasts longer!
I had to laugh.
Needless to say, I have a full set of upper and lower ball joints (with grease fittings) coming out of Florida, from a reputable eBay vendor for a total of $ 68.00. Yes, sixty-​eight dollars!
We will put them on and take the truck to an honest place for the alignment.
I’m not going back there, and recommend you don’t either. We are submitting this one to the Better Business Bureau.

Hi I just had a horrible experience at your Loganville Georgia location. I thought racism was going away, but I was wrong. My Mother In-​law works in the same shopping center as your Kauffman store. Her car stalled on ²⁄₁₁ around 5−6pm. She called me, and I was on my way home from work. I stopped by to try and help. We tried jumping. This did not work. So I told her that I think that she needed to change out her starter. We went to buy a starter from O’Reilly auto parts for 180.00. So I said, there is a Kauffman’s tire store that maybe able to help you. The store was closed. I said let’s call first thing in the morning and also price some tires and an oil change. The next morning my Mother in-​law called and go a price, the price was 668.00. This was for Kauffman’s own starter, tires, and oil change. She agreed. She just needed to get her car over to the store. The car was in the same plaza, so me and my Mother in-​law went over to the store to make sure that everything will be ok. The store manager was very cold and not polite. He said that he was not liable for moving the car. We said that we will push it over to the store ourselves. So I used my truck and push her car to the store. Ok ten minutes later, I went back into this store to let the store manager know that we have car moved and it is outside. While I’m letting the manager know that the car was outside, another manager walks in and says you need to move the car. Mind you I just push the car over to the store and my Mother in-​law was driving (Dangerous) and I just pushed this car over to your store. We left out to take the starter back to O’Reilly. While we were walking out of the store your manager came out and was looking with a bad look as if we were not going to pay for the work. Ok, I am a black man. But, I think I am doing well for myself (Nuclear Engineer). I just purchased 2 tires from your Norcross GA location on the 2÷8÷2011 and I thought I would recommend your service to my Mother in-​law. You know what is bad? I just noticed that the store made a mistake that purchased my tires from. I just was washing my car on 2÷13÷2011, and noticed the tires were not what I was quoted. I will call them in the morning. Now back to my mom’s car. We left and I told her let’s find someone that will like to take our money. We did, and the price was 420.00. I went back in to get the can, and the manager was driving-​up and said we just hit the starter with a screw driver and it started. I do not need this and I will take this story to the local news. Thank you for all your help…

I went in for an oil change and tire rotation. During the nearly 2 hour wait for them to complete that, they told me that I urgently needed new front brake pads. I am selling my car and had already scheduled an inspection through the buyer, so I decided to wait a few worried days. Upon the inspection (through a different garage) I was informed that that all of my brake pads are in great shape with well over half their life left. The measurements more than doubled what Kauffman had quoted me. This is enough not to get my business again, but I was also unhappy with the attitude of the front desk person the last two times I went in.

Just a tire rotation today. But this place has the best deals around on tires. Service is great and the people are very friendly, and knowledgeable about tires. The best part is they don’t try to up-​sale you on tires you really don’t need.