Cellularis

Kevin fixed 3 different phones for me over the past 2 years. Each time he did it lightning quick and the work was top quality. One time i couldn’t get to him and he even came to me and fixed in at my location. In fact my girl just broke her iphone 6… yo Kevin i need another screen replaced

I’m reading the past couple reviews definitely does not sound like them. I’ve gone to Kevin over 5 times after buying a iPhone 5 from him. The phone was exactly how he said it was, he even mentioned the couple scratches jt had before I bought it. I appreciate the honesty. He was referred to me from a friend and once I did business with him I definitely went back every time. He fixed my phones many times, one time it had a defect he even fixed it because he gave me an guarantee. Appreciate you kev!

I am a professional client of Kevin’s from Oregon and he is great. He is always helping me with questions I have on my products and machines. He is very knowledgeable and his customer service is a amazing. Great man to do business with!

So I’m a pretty easy going person I don’t ever like to write bad reviews but this place honestly gave me the worst service EVER so about a month ago I drop off my tablet to get it fixed they told me that it would take about a month to get the parts which I don’t mind. I thought it was weird that they didn’t call me to update me on the exact time the parts would be there because the lady at the counter told me she would call back in two days. So the month goes by and I decide to call (I’m at work from 7am to 730 pm every day so I never get a chance to call) and this guy tell me well we were never able to order the parts or fix your tablet. I said well that is very inconsiderate of my time. you guys mean to tell me you had this for a month and didn’t have 2 mins to call me and just let me know? I’m talking in a calm voice btw and he starts freaking out on the phone raising his voice at me not letting me talk at all. I honestly can’t stand people talking over me. I go on and pick up my tablet 2 days later and when I go in there don’t say anything the guy just starts rambling on about how it was not his fault bla bla bla and the only sentence that comes out of my mouth is «well it’s inexcusable not let me know what’s going on» and he presumed to roll his eyes and stand holdings the door open for me not letting my finish my sentence. I think it’s rude to jester me out when I haven’t even been handed my tablet. DO NOT GO HERE THERE IS PLENTY OF PLACES IN LODI.

I am so disappointed at this place. I am never coming back! that’s for damn sure! I had an experience exactly like Casey H on a previous review. I had taken my little sister’s Ipod here before and the screen kept popping off… didn’t think anything of it. after the 3^rd time I didnt bother taking it back, its a pain in the ass. I decided to take my Iphone 5 to get the screen replaced about 1 month and a half ago, the very next day after getting it «fix» the screen cracked, I couldn’t believe it, I called them and told them about it and since it had cracked the «warranty» was voided. I decided to suck it up, bc I thought well I must of hit somehow.
Now, one month later, my phone is doing what they called «ghost touching» where my phone is acting on its own. Selecting, zooming in and out of applications, scrolling thru messages, highlighting stuff., my phone looks possessed, not to mention, THE SCREEN is also popping off! and b/​c of that stupid crack that voided the warranty the very next day, they couldn’t replace it.
I called and I also went in to speak with them, one of the reps even said «Yeah the screen is defective, but unfortunately b/​c the screen is cracked we cannot replace it» I was so upset, I even told him the screens they are using are cheap! b/​c how can it crack one day after replacement. He proceeded to say that «Their screens are the same Apple uses, with the exception that they dont have the Apple Logo» HA! Idk how many times I had dropped my Iphone before getting it «fix» and it wouldn’t crack, til it finally hit a good corner.
I took my phone to another company and they verified what I suspected, they said #1 the quality of the screen is a cheap one, thats why its causing it to malfunction #2 they had not done a good job gluing the screen back into the phone and that was the reason it was popping off! #3 a screw was missing from inside my screen!
I hope more and more people come forward and leave message so that they lose business! This is not the way to treat your customers and do business!

I first put a good review, but a month, exactly one month has gone by and my screen popped off! The left corner of my phone was chipped and that part was connected to my phone still. But the rest of my phone completely would pop off. I actually had to put a rubber band on it to keep it together.
I had «warranty» on the phone so I took it in. Because it was chipped they wouldn’t fix my screen. Out of all my iPhone’s I’ve never experienced a screen popping off. I asked questions and stated my concerns! I even told him I didn’t care about the chip! I just wanted my screen to stay on. He still wouldn’t help me. So I left.
I went to CPR (cell phone repair) in Stockton and told him my issue. His first response was «cheap glass.» No good glass on an iPhone should pop off from a crack in your phone. He then fixed my screen, put the tempered glass on, AND let me know I have LIFE TIME warranty on my screen and the tempered glass.
Yes, this company is CHEAP! But… You pay what you get, cheap glass.
my mom and sister both have cracked phones after a week of getting it fixed here. Didn’t think anything of it until now.
I’m not one to leave bad Unilocal reviews. I’m just frustrated that not even a month ago I paid $ 120 walked out happy AND left a great review to go back and get terrible service! Make the drive to Stockton in Lincoln center and go to CPR! (Cell phone repair!

I found these guys on CL, and communicated via text with the owner, Jared. He quoted me a price for repairs and activation — that he said was only good at the Lodi location. I made the drive, and was given a two hour wait time upon arrival. When I returned, things quickly went downhill.
They couldn’t activate my phone until the next day because their system was down, so I agreed to go without phone service until then. (I later found out I could have saved myself the headache and wait by going online and spending 3 minutes — at NO COST.) Next, they had problems with their billing system — which triggered an alert with my bank and froze my card — which I didn’t find out until I went to an ATM to try and bring them cash. When I returned, after an hour of trying to pay and clearing things up with my bank, their system finally worked. No apology, of course.
The next day when my phone was activated, I realized that I was given the wrong area code. This happened even after I saw him enter the wrong area code the first time and corrected him. I contacted Jared more than once about the problem, but I guess he ignored me because he figured I lived out of the area and I wouldn’t be coming back. He was right about that.
The whole time I was treated as if I was lucky to be there. The staff seemed much more interested in the higher margin customer who came in to sell them a bunch of cell phones he got from «friends».
Check out the other reviews, including the hidden reviews, and I think you can get a clear picture about this place.

We definitely won’t be going back. After having the battery replaced 2 weeks ago we had to bring the phone back in because it was doing the same thing. The first time we brought the phone in we had to come back 3 times. Each time we kept coming in they kept telling us there was 2 phones infront of us. Finally 4 hours later the phone was ready. Had to bring the phone in again. Guess what? We were told there was 2 phones jn front of us. Came back an hour later. Waited 20 minutes and we were told the same thing again. They told us to come back in an hour. Came back and the phone was in his office and he was saying «goodbye» to someone. We finally told them we wanted our phone back. The tech comes in and grabs the phone and hands to to the cashier. This place is weird. The cashiers have to knock on the door in order to talk to him. We will not be coming back and we will not refer anyone there.

Worst customer service I have encountered in a long long time. Do NOT go here unless u wanted to be greeted but a rude and unprofessional young lady, Andrea I believe her name is. This employee had the neeve to put in headphones while we were talkimg to her? Really? You think so poorly of you customers? Pergaos some customer service classes are in need foe her. The store manager was not there of course and when I provided my contact info for him to call back and she did not even apologize and was very very rude. I will not be going back to this place… ever. we shall see if the manager calls back and has the employee held accountable for her very inappropriate actions.

So… I would like to preface this by saying that when I took my phone here, the screen did get fixed. It was a shattered 5c screen.
On to the rest of this review… I took it in, paid 75 $, waited a few hours, came back, picked it up.
A week later the same phone fell off the couch onto the CARPET. And shattered so hard that the phone wouldn’t even turn on. I took it back in, told them what happened and that the screen they put on must not be very strong. The girl working said adamantly that they were factory apple screens. I said that they were clearly not, everyone drops their phone on the carpet and when does a screen shatter?!
Bottom line is they wouldn’t give me a discount on repairing it a second time because they «make no money on 5c phones» as is. I was pretty mad but the darn thing wouldn’t turn on so I didn’t have much of a choice.
Another week later I notice that the glass from the screen ISNT EVEN ATTACHED to my phone. They didn’t put the screws back on nor did they glue it.
I am so done with them I won’t even go back to have them fix it again.

This guy is a good honest business owner. He have me a fair price on a new screen on my iPhone. I looked around and he was the cheapest. He told me exactly hoe long it would take and he was on time. I could tell he’s very busy do call in and make appointment if u don’t want to wait long. Love the phone covers he has his fiancé makes rhinestone embellishment phone covers and I have to go back and get one! I’ll be telling all my friends about this place cause it was great service.