Baskin-Robbins

I have been going to this place for years. Now I avoid it like the plague! The owner is unbelievably rude and the customer service from the rest of the staff is terrible. The last four times I went in, I was the only one in the store, and I stood at the counter waiting to be acknowledged by one of the four girls working but was ignored. I ended up walking out the last time without being helped and I haven’t been back since. Im usually don’t take the time to write a bad review about a place but this was necessary. The vibe in that store is so awkward I felt like I was in the twilight zone!

The ice cream flavors are always good at Baskin. This location is not always the cleanest and staff is young and easily confused. The portion size to price ratio is way too high.

I love the ice cream and I used to go there all the time but recently every time I’m there an employee molests me with her eyes. Not cool. But snacknado on point.

It’s been a number of years since I’ve been to a Baskin-​Robbins, but Oh My Yogurt closed an hour early before their posted close time (9 instead of 10), so we booked it over to Baskin-​Robbins for our late night sugar fix.
The parking lot is spacious, and the Baskin-​Robbins is located in a modern looking complex next to a Dollar Tree. There were two employees on shift when we arrived, but unfortunately our group and another group arrived, adding to the two customers previously inside. The employees handled the influx of new customers well enough, though.
After browsing through the number of different ice cream selections, of which the calories were helpfully listed below the names, I decided to sample the jamoca and icing on the cake. While both were delicious, I couldn’t completely obliterate my calorie count for the day, so I just ended up ordering one scoop of the icing on the cake flavor, which is described as «Cake flavored ice cream with cake pieces, frosting bits, and candy confetti ribbon». Or, in one word, delicious!
The store is clean and there is plenty of seating, including the seats in the mall area outside the shop. Prices are decent, but this is pretty much as generic chain as you can get for ice cream — which isn’t a bad thing by any means.

During my visit here I witnessed a few unprofessional things. The staff was not paying attention to the customers. It took about 10min for me to get recognized, and even then they just starred at me until I placed my order. The employees are too busy having their own conversations and eating samples of ice cream, when they are not getting yelled at by the managers. One employee overfilled a shake and the manager just completely went crazy over it saying that they are easily replaceable and that they are lucky to be here. I also overheard the other manager yelling at another employee about things not being placed correctly and that they don’t know why they hired them. I was here long enough to see the managers leave and as soon as they left I overheard the employees talking about the managers behind their backs.
This is why I have chosen to give them one star. The ice cream is great, but the management and employees are not.

We come here all the time and they make the best cappuccino blasts! We find the staff friendly, helpful and always greet us! The kids love coming here after school to see their friends and hang out. Will definitely come back!

I hate to give them three stars because I have a few friends that work at this location but sorry I have to be honest the staff here is awkward and sometimes very unwelcoming. Baskin Robbins ice cream is Baskin Robbins ice cream it’s no different anywhere else, so not much to say about that except that I prefer their ice cream over store ice cream
or cold stone. I will give this location that they are constantly making fresh waffle cones, I’ve gone to the baskins in trinity parkway in Stockton and had a very stale waffle cone unimpressed. I would give 5 stars if the customer service improved and if they kept up on cleaning off tables and such.

I like this place! The ice cream is tasty!!! I like watermelon chip the best. The daiquiri ice my second favorite flavor. The service and the employees are nice. I will come here again always to get any type of ice cream

The ice cream itself tastes okay, but it’s over priced. As of my last visit, I’ve decided to never visit this Baskin Robbins again. My friend and I were sitting at their table, and though the ice cream parlor was completely empty and there was plenty of seating throughout, the owner approached us and asked us to leave. When we pointed out that there was plenty of seating and we didn’t see why we were being asked to leave, he continued to shoo us away. And when we left, he sarcastically said «thanks for being so mature about it.» My friend and I were very quiet and calm during our visit, and while he was telling us to leave for no reason other than we were sitting at the table talking. I’m eating ice cream at Cold Stone from here on out.

This place gets 2 stars for the taste & quality of the ice cream, which, I might mention, you can get at ANY Baskin Robbins. The youngsters behind the counter had no respect, no customer service abilities, not a thought in their heads, and when I brought up the fact that we had been ignored for the last 15 minutes, they looked at me like I was speaking martian. From now on I’ll just have my fiancée go in and I’ll wait in the car. It’s just not worth it to have to deal with the ineptness of the people working there.

Dang Hot today!
Sweatin’ like nobody’s business… Haven’t been by Baskin Robbins in quite awhile…
Banana Split (*** $ 5.99) (
) Unfortunately, the richness of the Ice Cream at Baskin Robbins is lacking when compared to a local institution — Richmaid Restaurant (
); or if you want to commute to Stockton, Gleason’s Ice Cream (
). You choose, first of all, any three scoops of Ice Cream from their 31 flavors, then you have your choice of toppings for all the scoops or toppings over individual scoops among which are Chocolate Syrup, Strawberries, Pineapples, or Caramel Syrup. Then Whipped Cream is injected over that with Walnuts and a Cherry placed on top of that. The Cherry tasted medicinal, unfortunately.
Next time, I’ll just ride a little further to Richmaid… or maybe I really didn’t need Ice Cream as badly as I thought…
Phew, I just made it a half hour before the local Lodi High School, a block away, ended it’s daily session. If I had to compete for the server’s attention with a group of High School kids, I probably would have skipped Baskin Robbins…