Belle Tire

Had nothing but problems with the stock tires that came on my Dodge Dart. Brought it into Belle Tire on Plymouth Road and worked with Allen. Needed to purchase new tires. He suggested Toyo Proxes 4 Plus. From the moment I pulled out of BT, I was impressed. A smooth, quiet ride. A vast improvement. Car drove better than ever. Very happy with the tires, the service, the price, and the staff. Thanks Allen for your expertise and all the techs who worked on my car. Great job guys!

Hi Kelsey,
While I appreciate the prompt attention regarding my review I want to emphasize that my issue is not that Belle wouldn’t plug the tire, it’s that I DON’T HAVE MY WHEEL LOCK KEY. This is no minor issue — I’ve spent several hours on the Internet attempting to find the correct replacement key as I’d prefer to not have the keyed lug bolts hacked off (along with the ensuing damage that will certainly befall my rims).
As far as BTs policy on plugging tires, I fully understand that the location and type of damage to the tire determine whether it can be safely plugged but based on almost 40 years of driving (and the tire repairs I’ve had done during that period) I knew this would be a straightforward plug. Regardless, the person I talked to didn’t even mention that BT has a policy against plugging, he simply said they won’t do it because I need four new tires. I’ll never claim to be an expert on these things but, again, 40 years on the road has taught me something in regards to when it’s safe to drive on a set of tires and when it’s not (and I always err on the side of caution). As I stated previously, I’ve gotten four months of additional driving out of these tires ($ 1,000 for the set, btw) and if winter wasn’t bearing down on us I’d be comfortable getting at least another month or two out of them (and someone else, less safety-​minded, would likely get three more months beyond that). Previous reviewers have mentioned they’ve also felt some pressure to buy tires so clearly I’m not alone on this.
Again, all that is secondary to the fact that BT did not put my key back in my vehicle. I bought this vehicle in 2010 and the previous owner left the wheel lock key in the glove compartment and it’s been there every time I’ve needed it. The last place it was used was at the Belle Tire location on Plymouth Rd. Of all the things one needs to worry about in life, making sure a tire shop puts your property back in your vehicle (after they’ve finished hassling you about buying new tires) should not be one of them.

Never had bad service here. The managers are pleasant and willing to work with you. They are upfront about what they are performing and very transparent with you on how much something costs or if there are better options
I feel safer taking my car here than over a mom and pop shop. Mainly because I know they have standards they have to meet and I trust their opinion. It’s also important to point out I’ve never been up sold on anything. They give you the facts and you make the decision. The waiting area is also inviting. Wifi and plugs to power your goods.

(Reviewing customer service representative)
So of course BT usually have cheapest tire and if I call to get a quote which you did so.
Why did I drive there basically for him used the word «BUT» — why are you telling me but anything. You should’ve asked me all these questions before i gotten there — you didn’t even ask me what type of vehicle i was driving.
All and all — basically he wouldn’t sale me a tire because my other tires weren’t in the BT range or something like that. Then he started basically shaming other companies if they sold me one tire for example «it will mess up your transmission» — ok dude i already know that but that only happens if you drive along time and not just a week.
**Just because i’m a female doesn’t mean i don’t know this stuff already.
So basically if you are buying all four tires, then great use BT but not then i would highly recommend somewhere else because at the end of the day BT goal is to sale you four tires.
Thank you but no thank you BT.
PS — remember to get a second review if they said you need any work done; they also tried to say i need all this work done on my truck in the past but they were wrong. (BE CAREFUL!)

This location is fantastic. Reasonable prices and honest information regarding my cars. I’m never sold anything I don’t need. The staff is polite and courteous, especially Chad. I would recommend asking for him, he was great.

My tire had a slow leak and I took it in to get it checked out. The guys found the leak, sealed the tire, and sent me on my way for a total of… FREE 99. When I asked him for a bill and what he was charging I was told, «Just come back when you need some tires.»
Awesome! I will be back when I need tires.

Worked with Colin due to the fact that I thought I needed new front brakes because I heard a grinding noise. Collin was extremely polite on the phone and was very professional when I arrived. The bottom line is I did not need breaks they told me I had about 1 to 2 years left and that was very refreshing due to the fact that most mechanics will try to screw you whenever they can.
I will definitely come to this place for my breaks within the next year because of their integrity.

After I posted this review, the district manager Jason called me to work something out. He was understanding but still a little rude telling me he must be deaf because he didn’t hear his employee speaking rudely to us. He offered us a deal on tires that still didn’t meet the cost and quality expectations I had so I went to Walmart. Amazing tires, outstanding price.

Despite all the bad reviews at this location, I love Bell Tire, I have visited many of their locations and had good service at all of them. I just moved to the Livonia area, dropped my car off first thing in the morning. They called within an hour to tell me what was wrong and give me a quote. Approved the quote which I feel was reasonable. It’s not even noon yet, and they called to say my car was ready to be picked up. Robert and Steve have been very polite and easy to work with. I will be back. =)

Good, quick service without a bunch of hype or high pressure add-​on sales tactics!