Jack in the Box

Ordered 3 Burgers and Nuggets. Got 3 Random Burgers, we did not order and Nuggets without Sauce after asking for it. Fries were gooey, nuggets without Sauce and the burgers?! Who ordered this? We sure didn’t!
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I would give no stars if I could! This place is a health hazard. Safety violation by no lock on the women’s restroom and nasty dirty.

My boyfriend opened the door at 10:35 pm. He turned around to wave me in, I was sitting in the car because it was raining and then he turned around and the girl working inside locked the door on us. We knocked and she said they were closed. The sign on the door says open until 11 and drive thru is 24 hours. We took our business elsewhere.

I like the food as far as fast food places go. However my credit card had fraudulent activities twice now on the same day I went to to this location… Pretty sure it was this place considering this happened to 2 of my coworkers.

Slow service. Dumb girl working the drive thru. Understaffed. Took 10 min to get 6 tacos which were made terribly. When I come here the employees are just talking & not working so much. Also the tacos weren’t cooked all the way through, it’s still cold… Never coming back here. Customer service = 0 stars!

I went thru the drive thru trying to get something quick and had two people try to take my order. ‘Ana’ however was SO RUDE when taking my order and yelled at me saying she’s taking the order. I gave them my order politely and waited for my order forever… asked for their manager and they conveniently said that their manager wasn’t available and would not give me a name. So I told them how unsatisfied I am of Ana’s service and professionalism. Don’t drive thru here if u want bad service… there’s In-​and-​Out across the street or other fast food places to go thru don’t go thru here. Horrible service and the food was awful. I’ll go to the Dublin Jack and the Box where they are 10 times nicer!

I’ve gone here at 5 A. M 3 times now in the last couple months and ALL 3 times something was broken! The Shake machine, the Fryer! How on earth does a Jack in the box function without a FRYER!!! WEAK!!!

All I know is it was 106 degrees in Livermore and their AC wasn’t working. I feel sorry for their fry cooks! I mean isn’t that a work hazard?? All of their doors were open when we came in, as if that was going to help. We ended up getting our food to go to avoid eating hot food in a hot place on a very hot day. Two stars for the food and the friendly Filipino girl who took my order. Otherwise this place deserves NO stars.

I came here after getting of the freeway and to my surprise the restaurant was cleaner then i expected the guy that took our order his name was Angel he was really welcoming and we had quite a large order he welcomed us with a nice smile and gave our order faster then expected.

Ended up going in tonight about 10:25 pm went through the drive thru to place two separate orders. The guy told me we couldn’t place to orders at the time. Why? I don’t know. So we asked if we can go inside and the guy said we could. So as we park, we went to the door just to have them lock it on us! Can you believe that?! I even looked at the hours and the lobby wasn’t closed for another half an hour! I knocked and they disregarded me. I never eat at jack in the box but I had a craving for it, and this particular restaurant ruined jack in the box in general for me. If you aren’t going to take my two orders at your 24 hour drive through then be straight forward about closing me out. I have contacted corporate, I work in the food business. I’m sorry that me paying your paycheck isn’t enough. Don’t come here at all!!! If I could rate it zero, I would. Save your money and go to in n out across the street!!!

This store must be trying extra hard to get BAD reviews!
They NEVER put cheese on the tacos and when u remind them to make sure there is cheese you can tell barely any cheese in it at all. No idea why it’s so hard for them to make these correctly. Not to mention it takes forever to get your order in the drive thru.

Normally an acceptable jack in the box but tonight. They took my munchie meal peel! I hope the perpetrator lost that trip to Vegas. Extremely unexcusable.

Where do you go when it’s 2AM and you’re just getting off the freeway and craving a milkshake on your way home? Jack-​In-​Box!
It may not be fancy or the best quality food, but they’re reliable in the fact that they provide decent food at all hours of the night. I was craving a milk shake like no other on my way home the other night, and Jack in the Box was the first thing that came to mind. They’re open, they’re quick, and their close, that’s really all I can ask for when it’s at odd hours of the night/​morning and I’m hungry as heck!
Line tends to move slowly here at night, probably because they’re understaffed, which you can’t really blame them for that!

Sticky floors, tons of mold around the soda dispenser & a manager that looked like E-​40 dressing up as Stevie Wonder. These are images that accompanied my visit to the Livermore J-​Box, one weeknight. Every step I took was a sticky one. Mold caked the creases and crevices of the soda dispenser. Two different flat screens showing CNN & a sitcom. Small men’s room. Made for one person yet no lock on the door. Humiliating. The sandwich I ordered was decent. Homestyle ranch chicken. Like fried chicken on a sandwich. This time it was good. Who knows the next?

Jack in the Box is usually the best food when you’re inebriated in the middle if the night, however this experience was a bad one. I ordered bacon cheddar potato wedges because I’m cheating on my diet and have no will power… Anyways, they gave me a hunk of cold potato wedges with nothing in them ! I’m still going to eat them but seriously Jack? Late Night Munchies fail.

Everything a JiB should be.

Breakfast platter for dinner! $ 3!!! :-D
I prefer this Jack in the Box over the one on First Street. The employees are nicer and easier to understand. I went through the drive thru tonight and Cassandra took my order. She was one of the nicest, happiest sounding people at the other end of that speaker I’ve ever encountered.
Five stars for the employees and my breakfast platter for dinner on a lazy Monday night.

Food is average ’cause its standard fast food grub & not my first choice for drive-​thru on the go… but!
I can’t complain about other factors… here’s the overall highlights:
— Easy to find. right off fwy n. livermore exit
— Open 24÷7… even on christmas
— Have never had a mistake on my order. phenomenal!
— Variety of iced teas. Silly but sometimes I’m in the mood for a peach iced tea
— Always friendly staff. Unexpected for the late night hours
— Cheap food for the road!
— Breakfast. Cheesecake. Veg options. Onion rings. lil’ bit of everything.
— Quick & accurate service

After a long day of wedding planning my fiancé and I decided to grab a bite to eat. It was late and our options were scarce. My fiancé recommended Jack in the Box. I was not too thrilled with the suggestion since I am not a huge meat eater but decided to go with the flow anyway.
We ordered stuffed jalapenos, bacon cheddar potato wedges, two taco’s, two Jr. bacon cheeseburgers, and a large Oreo cookie ice cream shake.
Everything was delicious! My favorites were the stuffed jalapenos and the Oreo cookie ice cream shake.
I enjoyed the prompt friendly service, cheap eats, and tasty treats. I can’t wait till after the wedding to indulge once again.

I wonder if the negative reviews are based on afternoon and evening events. The morning crew are the the best especially one person named Della. She is top of her customer service game.