Daltile Sales Service Center

If I could give them 0 Stars I would!!!
My husband and I went to their Livermore Facility to see if they had tile to match our Master Bathroom. Our builder used their company and I had all the information needed, i.e. size, color name, etc. We walked into the showroom and were standing by the front counter, but there was no one around. Finally an older woman rolled her chair from a back room space and asked if we needed help. We said yes and she came over. We showed her the tile pieces we had and she immediately said oh no that’s discontinued. We explained that we were looking for a tile to match for a small hallway 4 X 13 foot that would transition from existing wood floor to this tile. She showed us a LARGE carousel of tiles and said this all we have and then walked away !! Really !! We searched for a moment and pulled out something similar and asked her if that tile came in 13×13″. She said no then retreated back to doing nothing ! She expected us to check not only random colors but also sizes!
**I would think if someone works there they would know their products and would pull out what they had to match our needs ! Obviously she was just a Worker Bee and didn’t care about Customer Service or Making a Sale !! Terrible !!!
DONT GO THERE !!!