Stroller Depot

Had a pretty poor experience with the woman owner. So definitely wouldn’t recommend taking the time to set up an appointment at this place unless you just want to see and play with a bunch of different strollers, which is understandable. Just a couple things to keep it short:
1) She REALLY hates the BOB strollers, so if you’re interested in these, don’t bother even trying to get help on these. It’s almost bazaar how much she abhorred these. I had to plead with her to even show me one. Then, it become clear, she had no understanding of the stroller, didn’t even know how to collapse it
2) The City Mini and GT by Baby Jogger are actually NOT meant for jogging, unlike what she told us! Says this directly on the manufacturers website and I found elsewhere with just a little online research.

Best price on UppaBaby Vista 2015!
After checking out all my options I knew we had to have the Vista. And being as obsessed with getting the best deal as I am I started monitoring every website I could find to get a deal. I could never find a deal on the all black stroller though.
I finally found an «open box» deal on StrollerDepot. 20% off, free shipping and no tax! I was sold.
4 days later I had a brand new at my front door. So excited to use it for baby!

I purchased a double stroller online. (City jogger city mini double gt). When I called to check on delivery I was told that a newer model was only $ 15 more so I upgraded to the better model. Fast shipping and good customer service. Only reason I gave 3 stars is that less than 1 week after my purchase the same stroller is being offered for $ 40 less. I wish that they had told me to wait a week for a lower price. When I called to inquire about the lower price no one offered to match the sale price.

Husband and I came without knowing we needed an appointment and they were kind enough to still help us. We already were able to be quickly helped and purchase our new orbit g3 stroller. Got the whole set up for such a great price.
Seriously the place to go to for stroller needs.
We live in colorado springs and so glad this place is here!

BUYER BEWARE!
Long story short:
— My fiancé and I are expecting in January, and have started shopping for our baby’s first stroller.
— We found the «Uppababy Cruz and Mesa Package» stroller on
for $ 529.99
— I have screenshots of the webpage that specifically states it is for $ 529.99 and the package includes the stroller and the car seat with base.
— We called for clarification, did not receive any, so went ahead an bought it.
— The next morning, our order was cancelled and we asked why. We were expecting 1) An email/​call apologizing and saying they made a mistake or 2) Them to honor a clearly made mispriced item on their website. ***Note: there was nothing fishy that led us to believe there was an error in this pricing. All the different colors of the stroller were around the $ 529.99 price, so it seemed that this was the correct price.
— The response via email was rude, accusatory, and very unprofessional.
— We walked away from the situation offended and without a stroller.
Long story:
Yesterday my fiancé and I purchased the «Uppababy Cruz and Mesa Package» stroller that was advertised for $ 529.99 on Stroller Depot. We were excited about finding a good deal, considering this is about $ 300 more on
. We even sent customer service an email to see if the mesa car seat included in the package was the same color as the stroller. We received no answer, so we went ahead and bought it.
The next day, they responded very abruptly that they are going to cancel our order (no apology no explanation). This seemed strange, so we went back to the website and noticed that all of a sudden (just mins after our email was sent) the webpage for the Cruz/​Mesa package was taken down from the website.
Next, we were sent an email saying there was no such package and that my fiancé implied that a car seat was included not the advertisement, even after she sent them a screenshot of the webpage with all of the details… talk about suspect!
Our experience with StrollerDepot has been disappointing. Every store I’ve shopped at will gladly own up to their mistakes and honor a deal advertised on their website, however Stroller Depot will not only not honor their deals but they will literally accuse you of lying.
We are a hard-​working couple that just wants our money to go a long way, so we searched for a good deal on a stroller for our future son. We don’t complain often about poor service, but after this experience, I feel that they offended my fiancé, called her a liar, and gave us the cold shoulder.
Chances are, Stroller Depot will respond to this review in the same manner they responded to our emails with an accusatory statement. This is not the customer service I expect from a reputable business.

Came today and purchased a double stroller. It was great to be able to see all the options I’ve been researching in person and test them out. I was given great customer service. I ended up spending a couple bucks more on a stroller they had gotten returned (no issues I can see) than I would have spent for a new one on Amazon which bummed me out a little, but I should have looked it up before buying so that’s on me.
Just wanted to warn others in case they –like me– were not aware that this place is by appointment only, so make sure to call before you drive over.

They have the best deals and amazing customer service!!! Everyone I spoke to was so friendly and so helpful. I bought a single stroller from them last year and a double this year. I would recommend to anyone looking for a stroller to go to Stroller Depot! You can’t beat their prices and their service

Best experience ever!!! I talked to Ryan and he gave me the best deal for Stokke Explory 2015. It was a pleasure talking to other members of this great team as well (there was a very nice lady, Chris, who set up delivery of my Stokke to my work in a perfect timely manner)!
Thank you guys! I’ll be recommending only your business to my friends.

Ryan is very helpful and also Stephanie! I was a little skeptical about this place but I couldn’t be anymore happier! I’m glad I purchased my sons stroller from them! Ryan gave me a good deal with the Uppa Baby Cruz 2015! I can’t wait to get it! Thank you Stroller Depot!!! Great Customer Service!!! Would definitely recommend to my friends and family!

One star is entirely too high of a rating for our experience with stroller depot. Not only were we forced to make an appointment, but we drove out to this place to see a laughable inventory of about 5 strollers. The worst part of the whole experience by far was meeting Ryan. Describing his behavior as rude, patronizing, and condescending would be a kind description. As an added bonus he stunk of strong stale pot. I realize it’s legal here, but really? At least put some deodorant on. We had no price limit and were in immediate need of a stroller. Based on our experience with Ryan I would gladly order through Amazon and pay the supposed additional 18% we might incur. At least we might have a selection and could avoid the insulting behavior. Really awful.

Very impressed with the service. I called to order my city select double stroller (august 2014) and Ryan was very helpful in explaining the differences between the 2013 & 2014 models so I could make a better decision for my family (went with the 2014!) He also was helpful in recommending a different brand (Britax) parent console that is more user friendly and was actually $ 5 cheaper than the Baby Jogger version. I was glad that I called to place my order rather than having just done it online. Shipping was fast. Ordered Friday morning and it arrived in California the following Wednesday. I will highly recommend Stroller Depot to all my parent friends!

My husband and I love Stroller Depot! At first, I was a little skeptical of buying from a place I had never heard of in CO, but they won our business because they offered a discount on the 2015 Uppababy Vista back in November during Black Friday. We decided to wait on purchasing the infant car seat to see if there may have been any sales or discounts that came up before we absolutely needed the car seat.
When it finally came time to purchase the Uppababy Mesa, we ordered the 2014 model online. Ryan called and let us know that the 2014 model was being discontinued and that they may not get any more shipments in. In turn, he offered us the Nuna Pipa with the adapters for the 2015 Vista for the same price as the Uppababy Mesa! He said that in his opinion, it was a better car seat than the Mesa with the look and safety features. We decided to go with his recommendation and couldn’t be happier! AND we admitted that we ordered the car seat late and that I was due within the next couple of weeks, and he got it shipped to us immediately!
The customer service at Stroller Depot is top notch. I HIGHLY recommend them for any of your stroller/​car seat needs!

I live out of state and placed a phone order for the new 2015 uppababy vista. We are having twins and Mack went above and beyond to get me a steal of a deal on the stroller, rumble seat, and upper and lower adapters. He was so attentive to me in returning my phone call after obtaining a quote. This purchase (which could have been Nothing short of a nightmare anywhere else) was a breeze. Ryan let me know when it would arrive to my home clear across the country. I feel so relieved to know that this purchase is taken care of by a wonder staff. I will be recommending this company to all of my friends and expecting family members in the future.

Outstanding customer service!
I was interested in ordering a stroller online; a saw a good deal for an open box item and I called the store just to double check that the deal included all original accessories.
They tell me the stroller I was looking at was not available anymore but, since I could still see it on the website, they would send me a brand new one for the same price (a 25% discount!). They ask if I need a car seat as well and they offer a 12% discount on that too! They take my order immediately over the phone, adding no extra taxes or shipping fees (I live in Chicago and the store is located in Colorado).
The order was shipped the very next day and arrived in a few days.
Top seller, highly recommended.

I cannot recommend Stroller Depot highly enough! We live in NH and although we try to shop local I will be purchasing all of our future strollers and accessories from Stroller Depot. Their customer service is, without a doubt, the best I have experienced. We needed to return a stroller (purchased for us as a gift) for a newer model and they were so helpful and professional throughout the entire process. A big thank you to the entire staff but especially to Chris who was absolutely great. Shop here, you will not be disappointed.

Called stroller depot today to inquire about the UPPA baby vista stroller. I spoke with Ryan who was very knowledgable and helpful as I asked him questions comparing it with the city select baby jogger. I really wanted the UPPA baby, but wasn’t ready to pay the insanely high price tag. After finding stroller depot, I was able to purchase the stroller that I really wanted at a reasonable cost! Thank you Stroller Depot!

Another 5 star review for the Stroller Depot!
I am not from Colorado so I found them online and ordered by phone. Got our stroller for a very good price. The staff members were knowledgeable when I called and were very friendly. We got the stroller we wanted, it was shipped out right away and arrived very promptly. Thank you Stroller Depot!

Came in to get an Orbit stroller. Really neat unit. Ryan demoed the stroller and worked out a good deal for me. I’ll be returning and sending friends to this store. This is a neat store BC so many place have such limited strollers. This place has everything! So you see it all in one place and can make a decision in one stop!

After having a disappointing experience at Buy Buy Baby my husband and I got our stroller at this awesome family owned store. I have been researching strollers for months and I knew exactly what I wanted but couldn’t find it in stock anywhere in Colorado. Not only did they have it here — they had it in the very hard to find color I wanted it in! They were super friendly, helpful, and even assembled the stroller right there for us in minutes, then helped us take it to the car.
They are serious about trying to get you the best price on the product you want and will give you the better of either Amazons price or 12% off of any accessories you order. They are also more than happy to help if something goes wrong with the product you purchased.
I was so impressed with these people that I will be back to get my next car seat from them when baby is out of the infant one. I trust their advice and recommend that anyone who is unsure of what stroller/​car seat to get that you talk to them first! They are not pushy at all and are genuine about wanting to help. I love my Bumbleride Indie stroller!

My husband and I were tired of going to Babies R Us. We could never find anything we actually liked and the salespeople were either oppressive and annoying or just plain creepy. So I sought out Unilocal and ended up at Stroller Depot.
What a great buying experience! We told them our budget and they worked with us to find the very best stroller/​car seat combo. While there are a lot of high end items there are reasonably priced items as well. They even took our purchases out of the boxes and loaded them into the car.
But here’s the kicker of what buying local and from a family run business is all about. A couple days later I walked by the car seat and checked the manufacture date. It said June 2012! Yikes, we had intended on reusing this car seat for future babies but that means we had already lost a year and a half off its life. I called and Chrisana worked with me to exchange our car seat for one with a more recent manufacture date. She explained that they had received that car seat recently and it was just what the company was sending them. She was so friendly to work with and made the whole experience pleasant.
This shop makes me hope I never have to go back to a Babies R Us!