Dent Doctor

Contrary to the other reviews posted, my experience was very pleasant, and my expectations were exceeded. I did not have a large job– rather, it only involved a few very minor dings on a recent purchase. The service was friendly, fast (under the 1.5 hour on-​site estimate), and competent.
The son of the owner handled my claim, and he was careful not to over-​promise on anything. Overall, I’m satisfied with Dent Doctor, and I would recommend them, as they take walk-​ins.

If you want your dent fixed, this is a good place to get it done. But do not expect the manager to look you in the eye and say thank you sincerely. The owners need to polish up on their hospitality a bit. For straightforward dent work, they do a great job, and they do so with expedient service. If you take your car there for detailing, do not expect a high-​grade professional job, because you will not get that, not even for more than $ 170. I guess it is all about customer expectations. I had a patch of residue near the base of the mirror, and the end of the console was untouched. Some of the body-​fender seems had chemical slight residue as well. Again, a lot better than I can do in a couple of hours, but I expected more for over $ 170. I probably will not use them for detailing again, but certainly I will for simple dents. I would not use them for major body work either. One time, they left a tiny drip in the paint, and when I took it back, they barely sanded the apex of the paint drip, but it was obviously still there. But it may be that I am a picky customer. I am not sure; you can be the judge.

Supposedly it was going to he finished the day before I picked it up so I could come in and get it first thing. Was supposed to pick up car at 8am. Got a call just after 8 saying it would be ready at 10:30. They knocked the price down 50% but that doesn’t make up for having to call in to work late and a rush job on the vehicle. Not a happy camper. Would not recommend.