Goodwill

Out of all the Goodwill on the Westside this one is the worse. The employee’s sure dont seem to want to help with anything. A few weeks ago I purchased a couple items, walked out to my car and noticed the cashier charged me for an item I didnt purchase, went back in and told him, said he needed to get the Manager who (when I was originally paying stepped out front to smoke and said come get her if needed) the Manager was sitting out front in a vehicle with another person I had to wait for over 20 minutes for this Manager (who said to come get her if needed) was finished with your smoke break. Now I understand everyone deserves a break, but what I dont understand is why a cashier is not able to do a simple refund, and why wasnt anyone else in the building that could take care of a refund, so instead they make you sit and WAIT, which is just poor customer service.
Last night as we went to purchase a couple item, and I was using my refund card, I asked the cashier for the balance left on the card and was told they are not able to do that, REALLY any other Goodwill has no problem doing this.
Think Goodwill needs to weed out the crappy employee’s and managers here.

It’s very rare that I walk out of a thrift store empty-​handed. I had found a few small things at this Goodwill but unfortunately most of what I found that I did want to purchase was way overpriced. I had two things that I was going to get and was trying to get somebody to open the jewelry case for me. I waited in line for way too long and then the lady in front of me was trying to make a donation so that she could meet the minimum price to use a coupon. After the cashier took forever to ring it up, she realized she made a mistake and called the lady back as she was walking away. I got annoyed and I just put my stuff on the counter and said never mind and walked out. I wasn’t trying to be rude, but after waiting so long and trying to get in the jewelry case I just didn’t feel like waiting anymore. And the cashier didn’t say anything about being with me in a moment or apologizing for the wait. If she had I wouldn’t of been so irritated. Definitely not enough good stuff at this Goodwill to be worth going back to. I think I will just stick with Savers.

I always find the best treasures here! The staff is friendly and the store is clean! 50% days are a little to busy, so I try and stay away on those days!

Overpriced garbage. I rarely found anything worth buying and when I did I laughed out loud at the high prices. Once my son found a little toy on the floor (unpriced) and the rude clerk announced she would be charging me $ 1.49 for it as it came from the loose toys which are charged 10 for 1.49. Then she had the audacity to ask me to donate my change. I told her considering she just overcharged me for a piece of junk that I could have gotten at a yard sale for a dime that she’d gotten enough money out of me. She actually looked a little sheepish. At any rate, if you are looking for a bargain, don’t bother. The selection sucks, the prices are high, and I’d say half the employees hate their job. The new Goodwill in Buckeye beats this place to oblivion.

Always finding little art project pieces. Even toys for the kids at times. Hit or miss for treasures. Love this place

It’s new, it’s clean, it’s…yeah, that’s about all I got so far.
When we’re in town visiting family in the West Valley, I beg my husband to take me here. He hates going to thrift stores now because I go so often. Anyways, we’ve come here maybe four times in total and have yet to buy anything. The last time we were there they had a gorgeous coffee table for super cheap that I wanted, but we’d brought my car which was too small to lug it home.
Eventually, we WILL buy something here, but for now I just like to browse.

This brand new Goodwill is super clean, pretty, and very spacious! It was originally built to be a Tutor Time preschool, which sat empty for many years.
Why the low-​stars? This is another over-​priced Goodwill Thrift Store. This one offers the same unwanted items I find homeowners selling at weekend yard sales, but stuff is way cheaper at yard sales.
I saw some items marked $ 4.99 that are from the Target dollar bins. Over-​pricing has taken the fun out of hunting for cheap stuff at thrift stores. Who’s doing the pricing back there???
Not all of the Goodwill thrift stores are overpriced. It would be great if they were consistent with pricing overall. I wanted to love this location, but even the super clean environment will not lure me back.
The LOUD headbanger music was too much, like I was in a night-​club!