Lisle Auto Plaza Body Shop

A very positive experience. We had an Accord Coupe with 1100 miles on it and a brick tossed from a Chicago overpass through the rear window with the standard messed up trunk lid. Every other body shop bid it out for repainting the rear fenders and one even wanted to replace a tail light… Not a scratch on them, but just dirt smudges.
The estimator at Lisle saw what was needed and kept it at that. The car looks as good as it did when we bought it two weeks earlier, the paint match was difficult, but it came out to showroom new appearance.
Tough to find good service nowadays, but this was really perfection. Highly recommended.

I can’t think of any negatives — great service, prompt, car looks like new. Of course, it would be great if I hadn’t needed their services to begin with…
They are on the State Farm preferred list, so the arrangements were a breeze. Note that the shop is next to Midas — they share a building — but they are two different businesses and are NOT ASSOCIATED WITH MIDAS. My car (Mercedes C300) came out looking like new.

These guys are preferred service providers for the Infinity, Honda, Volvo superstore on Rt 53 in Lisle – because when I went to the dealership this is where they directed me to.
They do amazing work, and specialize in body work and repairs – but they can do some minor installation work as well.
Ask for Vince who is absolutely awesome and gets back to you when he says he will.
My car got rear-​ended in April and the great job these guys did on the repairs make it seem like nothing ever happened. They know their stuff.

I don’t even know where to begin with this horrible experience. I used this body shop because Lisle Infiniti dealership recommended me here after I got into an accident (I have an Infiniti and figured that their recommendation would be best). Big mistake! The owners of the dealership also own Lisle Auto Plaza Body Werks, and because it is family owned of course they would make that referral. The employees at the body shop are rude, and very short. I asked for my car to not be worked on until my insurance company, as well as the person at fault insurance company does a second estimate. next thing i know my car is worked on and almost ready and neither insurance company was able to see my car before work was done. The used super glue to place a front mold to my car (which I nor the insurance company approved) and when the car was ready there was dried glue visable all over the black part where the mold was glued! the paint job they did was awful, you could see bristle strokes on my hood and scratch marks that weren’t fully buffed out. when i asked why they didn’t airbrush my car the guy Vince that works there said they don’t airbrush!
Due to insurance issues and not being satisfied I had to leave my car there for the adjuster to come take a look at the work. When new repairs were done I came back for my car 2 weeks later (on work that could have been done in less than a week) and found my car to be all scratched on the opposite side of the accident from front end to back end. I had them take care of it and place in writing what they would fix. the work should have been done same day but by day 2 i received a call that they are all done but the guy forgot to glaze my car so the car would be ready next day. on day 3 I kept calling the body shop leaving messages to have an update on my car and I was ignored. No one would give me an update and the manager avoided to call me. Not until I said I was on my way to get my car did the manager finally call me to say my car was taken to the dealer because it wouldn’t start!!! I got to the dealer to find that the work that was supposedly done was barely even started! and my driver side had new scratches all over the doors! I am now working with a lawyer due to mishandling of my car and many other issues. The body shop manager, Herb, refuses to apologize for any of these issues, as well as refusing to fix the new scratches! He also walked away and stated he wasn’t going to tolerate the language I was using with him! I had to call the police to the dealership to file a report on my car. I would highly recommend never to use this body shop. The scratches to my car look like mishandling of equipment.