Candlewood Suites Baltimore-Bwi Airport

Stayed here for 2 nights for business. Hotel is located about 10 minutes away from the airport and 20 minutes away from downtown with moderate traffic.
On a Thursday morning, it took me about 1 hour to get to Washington D.C.
Tip: Furnace Ave. is closed due to construction and based on the front desk staff, it seems like it’s been closed for a while. If you’re using GPS, best to use the Waze app as both googlemaps and the rental car GPS took my in circles.
Pros:
–Spacious, clean room
–Fully stocked kitchen
–Comfortable leather sofa chair
–Spacious bathroom sink and mirror
–Friendly young girl working night shift who always smiled
Cons:
–No breakfast offered (they do have a snack shop)
–Snack shop items were pricey ($ 2 for water, $ 3 for gatorade)
–Shower pressure was too strong. So strong that it constantly blew the shower curtain away and water would spray out.
–Limited parking. At night, it seems like they rent out their parking spaces to some a company that owns pickup trucks. They took up several rows.
–Limited free weights in the gym
The hotel offered what I needed but some of the cons I listed were a nuisance. I paid $ 112.99 all in per night which is a pretty good value but not sure if I would stay here again.

This Candlewood Suites is awesome. I love this franchise anyway, but this one in particular is impeccable, which is evidence of high quality ownership. Let me count the ways…
1. Hospitality — excellent. I was greeted and acknowledged by employees throughout my stay. From the front desk to the worker in the hallway. Smile, eye contact, and greet. I really like that. I was greeted with a bag of goodies, water and trail mix. In my room was microwave popcorn ready to go! No need to leave, I already had dinner.
2. Cleanliness — the room was impeccable. No foul smells from the shower curtain, very fresh bedding. Spotless room, spotless motel.
3. Room layout — 10 stars on this category.
— Nice comfy bed
— plenty of room in the bathroom. No fighting the door for space.
— flat desk surface! Lots of it! I love to have plenty of room to work and layout my stuff.
— convenient plug-​in outlets!
— nice comfy and relaxing TV watching chair.
4. Value — an amazing value at $ 94 /​night.
In Baltimore, I will never stay anywhere else.
Thank you Candlewood at BWI!!!
— Dennis Hildebrand.

We have used this hotel 3 times and stayed for a about a week all times. The hotel smells very clean. I actually want their air freshener. Staff is very friendly. We used the loaner goodies. It was nice to have a game night.
We really like that they do drop off and pick up to the airport and the car rental places.
We used it because they are pet friendly. They do have a walking area. The last time we were there was a wasps nest inside the box to get poop bags. I did leave a note for other guest, so they wouldn’t get stung. The whole time I was there no one checked on the walking area. My note just stayed there. I ended up using the huge parking lot and other grassy area to walk my dog
Rooms are clean and big enough. The gym was nice. It is right next to the free laundromat.
My son left his wallet in the room. We thought he had lost it. We called and a guest found it and the staff mailed back to us very fast.
I would stay here again if I am flying out of BWI.

For what it is, I was very happy with my stay. The night before I had stayed in an ugly Quality Inn and I was a little worried that I was in store for another shoddy place, but Candlewood was first class, with a few clean and nice room. Bed was extremely comfortable. Workout facility was weak and they could use a better selection of food for their «pantry» but if you’re looking for convenience and a nice play to stay coming in or out of town for a night or two, you could do a lot worse. Really appreciate the customer service too. They had the shuttle ready for me to go without wait.

This place was a dump. I reserved a non smoking room but when I arrived the front desk attendant told me that there were not any non smoking rooms and that all she could give me was a smoking room. We had no choice but to take the room. When we got upstairs, the whole wing reeked of cigarette smoke. I opened the door to find dishes piled on top of the counters, a dirty unmade bed and trash everywhere.
When I went back downstairs, attendant was rude and seemed uninterested in correcting the problem.
The only good thing that happened while we were there is the refund of our money without a cancellation fee.

I would DEFINITELY stay here for any of my travels in the BWI area. The staff is amazing, including the very attractive Director of Sales. Just saying.
Great rooms, great service, great time. Recognition does rock. POS certified.
#OhYouDooooo.
My mom also stayed here and she loved it. Hopefully yours will too. Believe me – my mom is hard to please but she can’t stop talking about the goodness she experienced here.

We stayed here while attending my brother’s wedding. We were there a total of 4 nights from 7÷18−7÷21÷14. The hotel was quiet and every person we encountered was very friendly. There were only a couple of things I would mention. There is an area at the entrance on the left side that is obviously where people go to smoke. There is an ashtray there and trash can; however, there are many many cigarette butts all over the grass by the stairs that lead up to the utility/​service rooms that were never cleaned up the entire time we stayed. I don’t know if it was a guest or an employee that left them but they were all the same type of cigarettes. I think they should make an effort to keep the grounds clean since guests do see that area.
Ok so the biggest issue was this: check out time at this hotel is noon. we put the Do Not Disturb sign on the door every night, including for our last day there. yet at 9:30am housekeeping knocked on the door, and before my fiancé could even open it she opened up the door on him standing in his underwear. no biggie about that part lol, but if check out time is not for another 2.5 hours why would you knock on the door when the DND sign is clearly staring you in the face??? Then again, at 11:45 while we were finishing up our packing and such she knocks on the door AGAIN! Then she stands there looking at us as if we shouldn’t be there. REALLY? What are we criminals for crying out loud? What is the purpose of having the stupid signs if the housekeeping dept just ignores them? Anyway I mentioned it to the lady at the front desk who was very apologetic and even gave us a starbucks card. I mean the gesture was nice, but we really planned to relax and sleep in without being disturbed. Not a chance here!

So friendly! My boyfriend and I stayed in March when Book of Mormon played at the Hippodrome. Each person we encountered at the front desk was so nice and welcoming it was refreshing after a long, traffic filled drive from southern VA. I loved the location, away from the city, but only 10 minutes to drive there.
The room was wonderful! A comfy bed, a beautiful mini kitchen area and AN EMPTY IRON! Not water left over, I loved that! I had such a wonderful time and we had such a good stay, thank you for being so friendly! We will definitely be staying at a Candlewood Suites again.

Not sure why the low ratings but this location seems great. Wimpy shower water pressure though. Room décor is nice and very useful for the business traveler. Small kitchenette with full fridge/​freezer dishes and cook top. Very clean.
The key to this place is that it’s reasonably priced unlike many others in the area.

I travel over 100 nights a year and have platinum at several hotel chains to include IHG which owns CWS. Lets start with checkin. I got in late and the lady at the front desk questioned me why I had gotten late and seemed frustrated that she had to check me in during her audit.
Next came the room. Yes I accidentally got a smoking room, but it smelled like someone had smoked and burned the room in cigarettes. Not a smoker but if you are. Smoke anything and they probably would never know cause they donor deodorize between stays or so it seems.
Now the room was ok. I felt more like I was staying at a days inn or super 8. The colors are drab, the floor was wet. I am guessing from the humidity and the room felt like the wet cold. I finally fell asleep after opening the window and farting a lot to get rid of the smell. Ok, seriously it was bad. The bed was not any better. Hard as a rock and every 10 min until I fell asleep it felt like something was crawling on me. I woke up in the am and thankfully there was no bites.
The next morning I got up and got FREE COFFEE, got my FREE NEWSPAPER, took a FREE SHUTTLE and did FREE LAUNDRY. There is a FREE gym but it is more cardio.
I stopped by the front desk to get late checkout. As a platinum usually you can get 4pm. Not here so now I had to stay extra nights.
The fun did not stop though. The people in the hotel are friendly, the people who stay in the hotel… Well some you may want to watch and ensure your door is locked.
Finally when it was time to head to the airport the front desk forgot to tell the driver so I asked and he took me but first he dropped a guy off at the restaurant. Hmm I would think the airport would have priority. Oh well. No more CWS for me.

For hotels in the Baltimore-​Washington area, this hotel was the most reasonably priced. It is in a great central location, just minutes from Baltimore-​Washington International Airport, and located between Baltimore and Washington just off the Baltimore-​Washington Parkway. I had a nice enjoyable stay, and a relaxing, clean, and comfortable room. I would stay here again.

After all of the good experiences I have had in other CWS hotels I figured I would give this one a shot while I was in town.
I was a bit disappointed with this particular hotel. I made my reservations online as I usually do. I arrived late as I had gotten into town later than expected only to find out that the front desk is not open past 11 PM. They do have an attendant on property but for some odd reason they don’t man the front desk, I’ll get back to this later.
So I arrive to find that there is a «late» check in. The late check in consists of a bank of safes with keypads on them. The instructions said find your first name and then enter the first 3 letters of you last name to open your safe and get your room key… Well this is all fine and good but when I went looking for my first name, my last name was listed on the safe… Go figure. So I enter the first three letters of the last name and it says error #1. So I enter the first three of my first name and it tells me error #2. At this point I enter the first three of my last name again thinking maybe I hit a wrong button and it says error #3 time out… So this isn’t going so well thus far… I noticed a house phone that said if assistance was needed to call. So I did and a few minutes later a guy comes out with my key… Was all this really necessary? Why couldn’t he just have been taking care of the front desk in the first place?
Beyond that inconvenience when I finally got inside the room was similar to other CWS rooms except this seemed to be an older property and abused more so than most of the CWS properties I have visited. The drawers from the fridge were sitting out in the middle of the floor in my room. The bathroom tile grout was dirty and there was a constant hum from a mechanical room nearby. This was not what I was envisioning when I signed up for the reservations.
The following morning I went to the front desk and promptly checked out. There were no questions asked I had made the original reservation for 3 nights and only stayed the one. If you are looking for an IHG hotel near BWI go with the Staybridge Suites. For close to the same price it is head and shoulders above this CWS property.