Sheraton Baltimore Washington Airport Hotel – BWI

This hotel is what you’d expect from an airport hotel. The hotel is great if you’re concerned about being near the airport but is far from restaurants and convince stores. The rooms aren’t overly comfortable but functional, with a substantial desk area that was nice for work, but had a really tattered gross chair.
No outlets by the bed which was annoying. I tried to watch a playoff game on my TV and it was so blurry I was better off streaming it from my phone. Speaking of wifi, I never could figure out how to connect so I used my own data my entire stay.
The staff though was so great. One girl printed out detailed itineraries for a day trip to dc and was very helpful, as was every staff member I dealt with.
Next time I’ll probably splurge to stay downtown.

I stayed at this hotel midweek. The staff was very friendly and accommodating. The rooms here are a little outdated, beds are not as comfortable as most Sheratons I’ve stayed at but shower was nice. My room was clean and had plenty of space. It was raining when I was there, so the fact that this location is not walkable to anything nearby wasn’t an inconvenience but would be in the sunshine. The hotel sundries store was pretty bare, but exists. Overall a good nights sleep and friendly front desk.

I was very nervous about staying here after reading some of the reviews posted on different sites but I must say I was highly pleased with this hotel. The bed was very comfortable, our room was clean and the staff was very friendly. We were unable to get a late check out because the front desk staff said they needed the room but overall we had a pleasant experience! I wish the bar on the first floor stayed opened a little later but other than that it was great. I’m sure the next time we go to an orioles game we will stay there.

This Sheraton was really impressive! So close to the airport, super clean and updated, and only about $ 92 a night! The service was great too, really friendly staff to help me arrange airport pick up ;)

Lost in a Previous Era
Overall: 3 Stars
I stayed at the Sheraton for a few nights for a chess tournament in late January. The experience of the hotel as a venue for the tournament was enjoyable. The space is plentiful, service is solid and everything went right (despite my sub-​par performance in the tournament).
The room itself was ok, slightly below average. It’s lost in an era from long ago. Upon entering the room you see the remnants of the era before key card locked rooms (electronically locked??? I forget the terminology here). The layout of the room is standard, not standard and awkward at the same time. I believe it is the first hotel I’ve ever stayed in (in the US) that doesn’t have a bathroom lock. It isn’t a necessity, but helps put one’s mind at ease in a new location. Never have I seen a bathroom entrance facing a 45 degree angle within a room.
There are a mix of new and old in the rooms. The chair looks as though it has been through the Carter administration, but the TV & closet looks as though they were installed a week before my arrival. The beds are styled in what you’d expect from a bed & breakfast with is a combination of the old & new.
The bathroom is pretty spacious with plenty of room to move around until you enter the shower which is cramped. For a slightly wider individual like myself I felt a little cramped. The tiling and wallpaper follows the older era themes.
The Sheraton Club (members only) area is the highlight of this hotel, specifically during the breakfast hours. A multitude of delicious pastries (fruit tarts, bagels, toast) and warm foods like bacon, sausage, eggs and hasbrowns/​potatoes. Open 24 hours you can run upstairs for a midnight soda or water and watch the light traffic flow through the emptyish streets nearby. It is a relaxing area where you can watch old reruns of Full House!
Overall Comments:
The room on the overall is clean except for a few nooks and crannies that are crusted with bits of dust and dirt.
The beds (queen) are clean and comfortable. You should get a good night’s rest without any issues/​complications.
The Sheraton Club area is a good rest area for its members. You will find a filling breakfast with a melody of standard choices from pastries to bacon and eggs.
I highly recommend coming to this hotel for events as there is a multitude of areas within the hotel you can hold your events from smaller business conferences/​meetings to large chess tournaments and Shriner conventions.
If you can get over the room awkwardness and the few miscues within the rooms the Sheraton may be worth a stay.

I believe my photos of reviews explains the horror we had to put up with this weekend.
Sad when the morning crew at the desk are almost in tears because there’s lines of people waiting to check out and wrote lengthy letters to the manager that was a no show that next morning. Poor girls were just handing out paper and free breakfasts… you’re better off in a shady motel in the worst parts of the city you can find.

I was pleasantly surprised at the ease and comfort of this hotel. I wanted a place to stay for one night and leave my car, for a week. Excellent choice! The rooms were large. Comfortable and clean. The pool opened at 5 (weekdays) and had a lifeguard. Room service was fast, BLT was great, but kids pizza — awful. We had an extremely early flight with loads of bags, the shuttle was there waiting for us, and the driver was very kind — with the bags and helping us get the kids on board. Our return trip on the shuttle was superb. We came in at a busy time, kids everywhere, many many bags, strollers and car seats. I called from the luggage area and shuttle arrived within ten minutes. The shuttle got most of us on the first one and immediately sent for another shuttle to get the rest of our party. The drivers were professional, helpful and caring. We got back to the hotel, loaded up our cars — which were exactly as we left them, and were on our way. I wanted to take the time to write this, as I received EXCELLENT service and the price was unbelievable! I would HIGHLY recommend the Sheraton– the next time you are in the BWI area.

This place is ok for the price. We had no problem with checking in, maybe because it was after midnight. I believe now you can find hotels that include free wi-​fi. I prefer that over paying an additional 15 dollars a day. They charge an additional 15 for breakfast as well. Already accumulated 30 dollars off of basic necessities. If you have people across from your room you can hear them as if they were in your room. Obviously those residing next to you are worse. Cheap fixtures and furniture not taken care of, there are plenty of hotels within proximity of the airport. Surprisingly not much outside noise from planes flying over. Again for the price it was an o.k. spot.

I’ve been here many times. Staff does not turn over as often as some other Hotels. I’ve seen the shift manager Denard at least 4−5x when I’ve checked in. Knows me by name or at least is able to narrow me down as the last Asian checking in lol. They have a parking package that makes long trips a breeze. For less than the price of parking you can stay here and leave your car for up to 2 weeks. I’m a platinum member and they always upgrade me and make sure I’m taken care of. Most Sheratons share similar layout these days. Nice and consistent. Not fancy but very comfortable and clean. Sweet sleeper beds make resting a breeze. I’m starting to sound like a commercial so I’ll leave it at this. For the price it’s a solid choice. Suites come with a wet bar, microwave and fridge so buy some snacks and wine and relax.

I always love a Sheraton. Booked to spend a relaxing weekend with my son. I was hoping to enjoy the indoor pool, while my parents went to the casino (which is about as $ 12 über ride away). Unfortunately for us when we went down to the pool it was already packed with kids. I counted about 18 kids and 2 adults doing a poor job at supervising them. The adults were enjoying the hot pool. It was left up to the lifeguard to try to get the unruly kids to obey pool rules as they were jumping in fighting with each other and cursing. I stayed with my son near the entrance of the pool for safety purposes. I believe this group may have been from a community center because there were just too may children for it to be from on family. At one point all the adults left the pool area leaving the kids there by themselves. The lifeguard attempted to chase them down and tell them the kids could not be there by themselves. It was at that point the one of the adults attempted to point me out as a responsible adult for supervising the kids. I then promptly left… Not a good experience. After, the kids took it upon themselves to play with the hotel elevators and it would take about 5 minutes to call an elevator to your floor. Will never come back to this hotel again.

I really really enjoyed staying here! The room was great, and very clean. Trust me when I say very clean, I’m one of those crazy people who does inspect the room. So good job Sheraton! The staff was very friendly, and very nice! I was often greeted and felt comfortable there.
There’s a 24 hour complimentary airport shuttle, and the driver of it was very funny and friendly. It really made my 5 a.m. ride to the airport pleasant. I would totally stay there again when I’m visiting that area.

I have had a wonderful experience at this hotel. Everything was clean, neat, and orderly when we arrived. The staff was very helpful and kind, they welcomed us out-​of-​towners and helped us find things in the city and shuttled us around multiple times.
The bartender we had was very kind and helpful — she acted completely professional when a customer was being rude to her and she recommended the most delicious wine I’ve ever had.
The rooms are beautiful with a very business-​y feel. Ours had a microwave, a flat screen mounted to the wall, a coffee maker, and a gorgeous armoire.
The wifi is fast and connects almost instantly.
Last but not least… FREE COOKIES in the lobby!
I loved my stay here and would definitely recommend this hotel to anyone staying in the area.

I’d give hotel alone 3 or 4 stars but the shuttle brings it down to 1. First called at 9:52 pm, they said 20 minutes or less. Then I called back at 10 20 and he said 3 minutes. At 10:32 it finally came. Took maybe 5 minutes longer for me to take the train all the way from Washington, DC to BWI as iit took me to get the shuttle. I should add that the last time I was here, it took at least 20 minutes till the shuttle came.

This is a really nice hotel that is exactly what you would expect from a Sheraton. We had a beautiful king bed traditional room and it was large, had great shower amenities, fast high speed internet and a decent enough view. There are a few restaurants nearby and the freeway is one minute away. There is a shuttle to the light rail but the hotel is a bit out of the way so I would definitely rent a car.

Was in town for business for a week and thoroughly enjoyed my stay. The room was very nice. I was surprised how quiet it was. The bar/​restaurant was delicious and the staff was very polite and accommodating. Definitely will return when in the area.

Decent stay, rooms are fairly large and new. The door did stick which was annoying, but otherwise a pleasant stay. I ate at the bar and actually found the food to be pretty decent by hotel food standards. However, this is an airport hotel and other options are very limited in terms of food.

So bad. Staff SO SLOWWWWWWW! General ghetto feel throughout. Bad attitude with staff. Remotes taped up. Food pricey and small servings. $ 4.50 for small bad coffee??? $ 19 for one small so/​so crab cake… I don’t think so. But wow, horrible staff.

Nice, comfortable rooms. It would be 4 stars except that I ate at the bar. My one meal summation is — very bad food at very high prices. The $ 18 meatloaf required a steak knife. It had the texture of something several months old, rough and tough, not an easy chew. The potatoes and broccoli were sad additions. Add two jack & gingers and the bill came to $ 37 and change. Fast food meatloaf is miles better at ¹⁄₃ the price, and I could buy an entire bottle of jack for the cost of two drinks here.
But like I said, the rooms were nice.

I want to keep this short, sweet, and bitter, — — Never again.
My client made a huge mistake of putting me up by BWI so I could be close to the airport, but I should have been at the Ritz in DC where the customer service, professionalism and rooms are at a better standard.

As of April 26, my SPG statement tells me that I’ve spent 73 night in 2012 in a Sheraton, Westin, or W hotel. 3 of those night unfortunately were spent at the airport Sheraton. My interaction with the staff would have been hilarious if not so frustrating.
(dials front desk) Me: «hi, my floor (I was staying on the SPG concierge level) doesn’t have an ice machine…»
Front desk: «yeah its on the fifth floor»
Me: «well could you ask housekeeping to bring some up?»
Front desk: «we don’t do that» (hangs up)
The next night:
(dials room service) me: «hi, could I order the Greek salad?»
Room service: «it’s not on the menu»
Me: «but it’s on the menu in the lobby restaurant?»
Room service: «well then you have to order it down there» (hangs up)
Off I go to the lobby restaurant:
Me: «could I order the Greek salad to go?»
Bartender: «to go? Are you staying at the hotel?»
Me: «yes I am»
Bartender: «oh, you could have just order this through room service»
Derfffff
Normally I don’t pay attention to my neighbors in hotels, but two doors down, there was a large lady who wore pink hot pants and a white tube top who had a habit of propping her door open, like a dorm room from freshman year. I wanted to ask her how she made Starwood elite status but I was afraid she would charge me by the minute.