Udderly Delicious Ice Cream

Our experience was totally different than the reviews I read. My husband and I have been to many ice cream shops in our travels and I must say that we thought the ice cream was delicious and the hot fudge, marshmallow or caramel sauce was sublime. We were fortunate enough to have Amehlia serve us. Talk about superb customer service, she gets an A+! We have visited this ice cream shop every day of our vacation so far and highly recommend it!
For Dan, who wrote that the girl behind the counter didn’t look like the girl next door… I don’t know who that was, but there is a saying that says, «Don’t judge a book by its cover!» A kind word only would have been appropriate and makes a better world!

I would give this place zero stars if it were possible.
The woman working behind the counter was rude, condescending and uncompromising.
She looked at us like we were ridiculous when we asked questions about gluten free options (yes, we’ve encountered gluten in ice cream that one wouldn’t expect!)
She refused to split a child sized scoop between two flavors for our baby… our baby who wanted to try something new, but has a standby favorite… every other place we’ve ever been to will do this.
I walked out and refused to buy anything from that woman. I will certainly not be back.

This reminded me of an old girlfriend… kind of ice-​cream-​store-​next-​door plain but the service was good ;) The make-​it-​yourself sundae «trimmings» were woefully inadequate, unless your idea of sundae toppings is rainbow sprinkles. The barista behind the counter was very engaging though. Too bad she didn’t look like the girl next door.
Retro black and white checked floor adorned with tres chic cowhide-​pattern seats gave it a cliché feel. The ice cream was White Mountain Creamery after all, and the coffee Almond Joy was yummy. In the end, it was okay but just a bit costly for the experience.

Just like other reviews they are getting two stars because of their customer service. We decided to get dessert after dinner and had driven by this ice cream parlor a few times over the past couple days. I was excited to support a local business and have some what seemed like home made ice cream!
Upon entering it seemed cute and welcoming, there is outdoor seating as well as indoor seating. Once I realized they had gelato I was super excited! I went to order my gelato on a cone and was immediately denied the right to do so. The woman went on some tangent about our palette, airiness, softness and blah blah blah. I immediately walked away from her non-​sense. I’ve had gelato at a few places where they were happy to serve it on a cone, no hesitation or excuse on why it can’t be. Mind you I’m staring at a soft serve machine that is happily served on a cone. No absolute logic.
I wanted to order a frappé instead with the gelato (which once again I have had at other places) and my fiancé sensed her inability to please a customer and asked me to just get it as is. She was very matter of fact about the gelato and her demeanor ruined my experience. The gelato was okay, definitely had better. But he enjoy his toasted coconut ice cream on a CONE.

I came here and was waited on by a female. I asked her for a two scoop sundae. She looked discouraged that she was even waiting on me. I had not said a word to her prior the order. She went to hand me the cup with no whipped cream or cherry. I said «could you put some whipped cream as well». I am starting to see a pattern from the other reviews that this not a pleasant place to work. The ice cream was decent but overpriced. I will be trying the competition next time I’m in Lincoln.

I’ll start off by saying that I’ve been working at a Baskin Robbins for over a year now.
The ice cream was pretty good!
The service though.
I’ll admit, everyone gets a little less nicer around closing time. But when my little sister asked to sample chocolate chip and the reply was:“oh come on you’ve had that before, you can’t try that”, I was a bit taken aback. Yes it’s a common flavor but we weren’t trying to «rob them» by sampling a bunch of flavors. They seemed annoyed to give anyone (not just kids) 1 – 2 samples. At my store I put a lot of effort into being cheerful with every customer. Here, both employees I talked to didn’t even make an effort to seem like they wanted us in the store.
Buuut I’ll admit the food is the main attraction and in that regard they’re pretty good (decent price for relatively large scoops). But if you really care about good customer service, go somewhere else.

Udderly disappointing. Ok, ice cream but the «service» and list of rules is udderly frightening. I have been here three or four times over the years in the hope that things have improved… they have not.
Ice cream should be a happy experience. The owners have absolutely removed that from the experience.

Disappointing post hiking trip stop. The man serving us was rude and grouchy, acting as if him scooping us ridiculously overpriced ice cream was a favor. We asked for cups of coffee too, but he said they didn’t have any even though there was a Kurieg machine with pods in the corner of the shop. We paid $ 7 for two small Oreo and cream ice creams that looked more like kiddie cups. Mine didn’t even have any Oreo chunks in it and upon me mentioning this, the man said «go to DQ.» Seriously? Terrible experience. Don’t come here.

Made in house, delicious flavors: mocha and fudge with whole raw almonds, peppermint, etc. Convenient. Good service.

They have an ok selection of ice cream available here. Their maple walnut was amazing, pack with rich flavors and creamy texture. The black raspberry was a little underwhelming, the chocolate chips they use in it takes away from the base flavor. Prices are a bit high, but you do get a good portion for what you pay for.

Great home made ice cream. Fresh as though it was made this morning. Peppermint is memorable. Make sure you have a sugar cone, they are something special.

If your ever in town, NEVER GO HERE!!! It’s so over priced, and not even good ice cream. I got 2 scoops of pistachio ice cream and it had no flavor! After taking 2 bites I noticed it had a weird tasters it,.i am gluten free (because I have to) so I went up to the counter, I waited a few minutes before asking if I need help. I had to sit there while these teenagers fight about who has more friends. So when I finally got seen, I asked her to see the ingredients, she told me they do t have one but she took me too the cooler and shoes me a box of vanilla liquid stuff. She said «we use this as a base, we put green food coloring in it with the nuts.» I said «really? You don’t make your own?» She looked at me and said «no.» So I just walked away. I had no choice but to finish it because I didn’t want to waste my $ 5.00 that I spend on my 2 scoops of gross ice cream. So once again,.NEVER GO HERE! Ice cream is gross and the workers are rude!

Solid ice cream, but sadly no dairy free options. The bathroom only had cold water… Soo even though the customer service is lovely, employee’s hands are not actually clean.

Four stars for the yummy ice cream and cute décor. Took away one star for the rude teenage cashier who seemed annoyed she had to scoop ice cream for us. You win some, you lose some…

Poor service. Small variety of flavors. Inconsistent portions so it’s hard to gauge what you want and what you’re paying for even within the same party of people. Crappy parking options. Ice Cream Delights next to GH Pizza across from the mobile station down the street is worth your time more than Udderly Delicious. Meh.

Went here two different times while on a weekend away. The kids loved it, but what kid doesn’t like ice cream, right? The adults liked it, too. The prices are on the higher side — maybe — but not outrageous; in line with what you’d expect at a homemade shop. My only suggestion is that the staff attend happiness training. Smile! Remember, you’re selling ice cream and sprinkles and whipped cream… not coffins. ;-)

Make-​your-​own-​sundae bar brought us in the door.
Lots of choices at the sundae bar make it worth the trip, if ice cream is your thing.
It is pricey. $ 16 for two small make your own cups and a kiddie cup .
Resort town prices are to be expected.
That being said, the single scoops for the sundae bar were generous.
My maple walnut tasted average and my husband’s mint chip was also middle-​of-​the road.
Service was alright. Nothing good or bad about it.

Pay no mind to people complaining about low cal yogurt being gross. Its like greek frozen yogurt, of course it doesn’t taste like ice cream. Thankfully, I ignored them and went here with my wife for sundaes. We got «small» make your own. When I got my cup I said it was a large small and was told «well, its a large sundae bar» haha. She wasn’t kidding. The sundae bar is AWESOME!!! This is the best ice cream place ever because of that bar. I cannot wait to go back.

Gross.
The yogurt 32 calorie thing was horrible. I got banana and when it tasted like a dirty runt candy, i asked for a different flavor. i was expecting regular banana flavored. So instead I got black raspberry and it was even worse, but i sucked it up. After I ate it it tasted like dog poo and my breath smelled like it too.
Everything tasted like freezer burn, the soft and hard serve.
I do not like it.

it was only two doors down from Gypsy Café; could have gone here directly if it wasn’t for some reviews i read about this place. walked a few blocks down to Ice-​Cream Delights, only to find it CLOSED!!! but their menu signage with at least half of the items scratched out wasn’t so promising anyway. so walked the few blocks back to Udderly Delicious.
that day, there were two young girls training w/​an older woman. a couple had just ordered and enjoying their icies, the family in front of us had two little kids ordering along w/​their parents. granted that as well as having to train the two girls at the same time, the old lady not only never lost her temper, she even offered the kids ice-​cream shaped bubble bottles!
but when she made sure that these kids wouldn’t blow the bubbles while inside the shop, i can see why some others could perceive that as «rude». that way i see it, she only has this no-​nonsense attitude, making sure that things are done right and kids are raised properly, not the kind of grandma who does not know what to do w/​kids other than bribing them with toys. so i can see how she can come across as blunt and overbearing to some people. but once you get through that hard shell, she does have a good heart just as soft as the froyo she serves.
food-​wise, we had a 2-​scoop banana split; comes w/​all the toppings (nuts, syrup, whipped cream, and cherry on top for each scoop of ice-​cream!), and that’s $ 7.25. not bad compared to a single scoop which is $ 3 – 4 by itself. we had the mint-​chocolate chip & black raspberry flavors; both good, not overly sweet. banana was fresh, no bruise mark or anything both inside and out. i’m not an ice-​cream connoisseur, but i think this is pretty good stuff.
decors, a bit overdone to my taste – they have udder puns and cow patterns wherever possible! cute chairs though w/​the feet wrapping!
btw, make sure you wait till you get outside to blow the bubbles, okay!