My husband wanted to surprise me with a piano for Christmas… unfortunately, it turns out to be somewhat difficult to stuff a piano into a stocking, so he was forced to spill the details on the piano he’d bought from a neighbor. After coordinating availability with both Pascal from A440 and the neighbor, we show up to get it done. However, the piano is in a nook in the basement. The only two options for getting it out of the house are up a twisting staircase(uhhh… no) or out into the backyard which is a maze of multi-level decks, stairs, patios, and loose gravel pathways. Owner, Pascal, and his crew have the whole thing figured out in just a few moments. He had initially quoted us a price over the phone to move the piano. When he saw the challenges he was faced with however, he pulled us aside to say that because it was a much more difficult [and riskier] move than originally anticipated, he was going to have to charge a little bit more. He told us this before he moved the piano, so that if we wanted to back out or find someone else we could. I find it very admirable for people to be up-front about things like this.(P.S.- Still a very reasonable price! FYI, cash or check only.) The piano was carefully rolled on a dolly through the delicate downstairs, out onto the back deck and then transported up a wall, over a staircase, and then up the driveway to the truck. If I had been attempting to do this move on my own with a few friends… we would have NOT have thought to go that way. And we probably would have hurt ourselves AND this beautiful instrument in the meantime. Pascal was completely professional and both the house and piano left in immaculate condition. So, then the piano shows up at my brand new home. Let me just throw out this little detail, so you have the same worry in the pit of your stomach that I did: my brand new home has antique hardwood floors. If a board gets scratched, dented, chipped, scraped… I can’t just pick it up and replace it. They slid this heavy antique piano into my house like a warm knife through soft butter.(Not actually sliding.) There was not a scratch or ding on a wall, floor, piano… nothing. Perfect. Completely and amazingly perfect. As a life-long pianist, I’ve had my past pianos moved quite a few times. I have never been as happy as I am now. Not only that, but when we initially called Pascal about moving the piano we inquired as to weather or not he knew of/recommended any good piano tuners in the area. He informed us that he tunes pianos, and for a small additional fee, he would tune the piano after he put it in place. Which he did. Quickly, efficiently, and… par for the course, perfectly! Would I use A440 Piano Movers in the future? Yes. Would I recommend them to my friends and family? Yes. In fact, I plan on calling Pascal to come tune my piano every 5 – 7 months.