Austin’s Saloon & Eatery

I’ve dined once at Austin’s and I think I’ve had a good meal but nothing extraordinary. I’ve visited this place maybe three times just to have a few drinks so I can’t really base my review on how good their food is. The place is always packed though, both at the dining area and the bar.
Last night, Saturday, a friend of mine invited me to see an old group who plays Led Zeppelin music. I have no idea what songs they’ve had, I just know that it’s going to be loud and… Well, just loud. Anyway, who cares, it is Saturday, so I went. Austin has a big enough space for band shows or maybe bigger events. We paid $ 9 to enter «The Fuel», this is what they call the music venue inside Austin’s. The place is pretty spacious and nice with big muscled security personnel on standby for peace and prosperity:)
Overall, it wasn’t a bad experience. It’s what I’ve expected, loud music and people just having a nice time. One comment so far, there is only one restroom for the whole place, which includes the dining area, bar area, and the Fuel.

Okay— nothing too special. Had some issues with the service while I was there. We were ignored.

My husband and I went to austin’s to see Shinedown last night. Couple of things. First, the place is poorly run at best. They don’t have an efficient seating system. The same employee taking names for a table (on a legal pad) is the same person running the front desk. The table turn over is done at a snails pace, providing for more wait time for patrons and less revenue for the restaurant and waitstaff. At one time there were several tables open on the bar area, again just losing money and making me, a paying customer, irritated. At one point, we sat down at an open table, we were told that we had to wait to be seated. That table stayed open for 15 minutes.
I felt the bouncers were efficient keeping the crowd under control. It was difficult, seeing a lot of the crowd was way over-​served. Probably the reason for all the police cars outside.
I won’t be returning to austin’s.

The food is a decent price and staff seem pretty friendly, but the quality of the food is inconsistent and they tend to get a lot of the take out orders incorrect. We’ve ordered from there 5 different times and 3 of the times it was incorrect. Twice we thought the food was delicious but the other three times food was either under cooked or very greasy.

This is an alright place sometimes when I’m in libertyville I come eat here with my friend who lives close by to it. The place itself is fine when it comes to the ambience. On the days I’ve went they’ve always had a live music event, and since yesterday was Halloween they had music and people were dressed up.
The food is good nothing too special just your typical bar and grill food. The service is okay, our waiter did take a while to get back to us but our appetizer and food cane out quick. I’d come back and eat here even though it’s not my favorite place but its not bad.

The ambiance of the restaurant is great which is why I always return. The food is okay. There’s nothing special about it. As a frequent customer (because it’s closest restaurant to work) the service has been slow about 80% of the time.
Something else people should know as they walk in. They are not allowed to order the daily special unless they sit at the bar.

Although we hadn’t been here in a few years, we were invited to lunch yesterday (9÷29÷15) by our previous neighbors who were in town visiting.
We arrived at 12:30 pm and were promptly seated in the restaurant side (other side is a large sports bar.). The server came and took our drink order (two ice teas and two waters) and when returned with our drinks took our food orders.
That was the last we saw of her for over 30 minutes. Since my iced tea had long melted and no sign of food, I found another server and requested she send our server over. After another five minutes, she arrived with our food and relayed that it was late because the chef had to wait for the kids pizza to get done! Really, 30 minutes? By this time the place was nearly empty so it couldn’t have been because of a busy chef.
Although my buddy’s Cesar salad and my berry salad with coconut shrimp were fresh and tasty, his wife’s Reuben was warm and soggy. When the wife attempted to tell her, she promptly turned and walked away as if she didn’t hear! When she did return with the final entrée, the wife asked for two pieces of rye toast to substitute the soggy ones. By the time she finally arrived with the toast ten minutes later, the wife had already consumed just the meat.
The service is adequate at best, but the server’s poor attitude sealed the deal. Needless to say, we won’t be returning. I will give the place credit for removing the charge for the Reuben, however there are far too many other places in the area with better food and far better service.

I’ve been here a dozen of times because it is fairly close to my work and can’t tell you that it is a hit or miss experience. To go orders are ALWAYS wrong, I mean ALWAYS. But if you dine in you have higher chances of getting your order right. They have a huge menu but the food is just ok, nothing special. I tried many items on their menu but can’t recall any of those, which means it didn’t impress me at all. All in all come for the outdoor sitting, maybe for a drink, but not if you would like to have delicious food and friendly service

Horrible Service when the place was empty, Imagine when its crowded, — Slow Waitress, Not Nice– Had a group of us– I asked about the Slider Special on Tuesday and she told me I had to order the special at the bar. But the sign out front says nothing about Ordering Specials at the Bar. I can say happily that I will never come back– Horrible Service, Horrible Management, Horrible Waitress

I’ve been here once and will never go back. We decided to go on a Sunday and were pleasantly surprised to find that kids eat free on sundays. Which was a huge plus because the meals (spaghetti and quesadilla) looked terrible and my kids (who would eat nearly anything) were unsatisfied. Not to mention that these sub par kids meals were listed as 8.99 on the menu.
So my husband an I decided to get burgers that night. The meat was low quality and the burger was so bland tasting neither of us finished our meals.

Just had lunch not a bad fajita could have been a little quicker for how empty the place was.

This place is terrible! I went there tonight for two dollar drafts. I had five bud lights and my bill comes out to 26.50…turns out they charged me for FIVE SHOTS of tequila. I complain and they «fix» it. I get the «fixed» bill and its 16 dollars. I ask why and they said I ordered 8 bud lights. So tell me how 5 shots of tequila (5 dollars each) and 8 bud lights (2 each) came out to 26.50?! Lolol screw this place they tried to screw me so hard luckily those 5 bud lights didn’t get me drunk. If you go here do not open a tab! Pay in cash! Or just not ever come here.

I’ve been to Austin’s a few times. Just not that great, wouldn’t go out of my way to eat there. Only went there to play trivia on Wednesday’s. Food is just OK I guess, nothing special.

Like this place a lot. Nice atmosphere, friendly staff, good food, reasonable prices. whats not to like?
Highly recommend the steak spinach salad with raspberry ranch dressing.

Between the mouse, running out of food, and giving out less drink garnish because they were ‘too busy’ you probably want to know why I even gave it one star… its because I don’t know how to give negative amounts of stars on here.
We got here for Mother’s Day and had a reservation for ten that had been made weeks ago for a table near the buffet due to mobility difficulties in our family. We were seated in the back corner of the Fuel room (the back room used for concerts).
We proceeded to order drinks and when the bloody Mary’s came with zero garnish we asked to which the waitress told us they were told not to garnish because of how busy it would be today.
Next we went up for food around 1 (keep in mind the brunch goes until 2) to find they were out of prime rib, salmon and a few other items. After coming back to the table, is that down for about a minute and there was a guest at our table. A MOUSE. The staff attempted to use pitcher typically used for Bud Light at concerts or when the bars open later to catch the mouse. The mouse ran under the DJ booth and they gave up. Unfortunately we were never asked if we wanted to move or anything. Most of us did not finish our food nor put our feet back down on the floor.
After my brother caught the mouse with a flowerpot, that was a gift, and the owner became involved we paid our ENTIRE bill and all the owner did was assure us we could have our pot back.
So classy.
Happy Mother’s Day mom. Next year we will pick somewhere else.

2015 NYE All star package.
PRICE OF EVENT: Good.
NYE bar tenders: Excellent.
Bar liquor/​stock: Average.
Nye front door staff: POOR.
FORCED to return to my hotel room to retrieve my ID. because I accidentally grabbed my ID that expired ONLY 9 days ago, and due to holidays and DMV hours only 4 official working days had gone by that the DMV was open. Thankfully since I am a adult I had the current one at the hotel.“read the date A-​holes and practice you F-​ing math I turned, 30. Look 30″
HINT HINT– maybe you should check ID’S during the purchase or pick up of your reservation.
Nye room/​hotel: Below average.
Nye heavy/​appetizers: Below average –because they only offered the appetizers from 9:30pm-10:25pm.
Nye transportation: Awesome.
Band and DJ: Excellent.

The food here is pretty good. I like the fact that they have a real bar and a real dinning area. Go to eat or go to drink, both options are here.

Friday happy hour may not be the beat time to rate a saloon type place but oh we’ll :D
Had to park in back as it was so crowded but plenty of room so not a big hassle. Sat at bar as always which usually promises good service. Two bartenders on and moving pretty well. First beer was prompt but half way gone before I was asked what If like for food (wings and pizza). As a note the shear size of the menu was a concern…
Wings were pretty much a solid c+. Nothing wrong with them but not like «run in here now to get some!!!» Went traditional buffalo sauce. Not too heavily sauced and medium heat.
Pizza was also a solid B– but the way it was advertised on the menu I expected more. But price point was reasonable.
Very good beer selection and good selection of whiskey (with surprising single malt scotches.)
Special note: I had the opportunity to hear the manager express concern that a regular walked out at lunch. He was frustrated over wait time but this indicates a few things 1) if you are a regular the KNOW you!!! 2) they care about your experience 3) you will come back.
I like this spot. Not trying to be anything other than a fun place for a good beer and fair apps. Keep up the good work!

My instinct says this was a 3-​star experience but when I factor in the awesome service we received — I have to bump it up to 4 stars.
Big menu, big space, great service, food you’d expect, and an ok beer list.
We sat outside and everything went great.
Everyone seemed to enjoy their meal.
The portions are big.
It’d be cool to see a couple of standout menu items and maybe a couple more local beers on draft/​bottle.
All in all a good experience.

This is one of favorite lunch/​After hour places for me and my co workers…
Honestly i am surprised to see so many negative comments for this place. Nothing that I have tried has been disappointing here…
They have the best chicken Fajitas in i have had in my life… I have been to tons of Mexican food joints but no one could match up Fajitas here… The chicken in fajitas is so soft, just melts in mouth. I don’t know how they make it …
I love the blackened chicken sandwich and mushroom sizzler…
For evening they have nice bonfire with music and on weekends they have some cool bands coming over to perform …
By far One of the best Tex-​Mex places in this area…