Tire Discounters

This is the third time I’ve attempted to schedule an appointment with Tire Discounters at least a day in advance. In each instance, I have had to wait more than an hour and a half. This time I waited a full hour and a half, left, went and ate a sit-​down meal, returned, and they still had not moved my vehicle from its original parking place. What’s the point of an appointment?
This is my first review for this location, but you can see another review of mine for the Nicholasville Rd. location where the same problem has occurred.
The last time our vehicle was serviced at a TD, the dipstick was left out, giving us a «service engine» warning that then cost us a $ 70 fee at another store.
UPDATE: It’s now 5 hours later, & they have been telling me my car is «next» for four hours… With an appointment.
UPDATE 2: I was able to pick up my vehicle before close, and Danny and Shea were understanding and waived the maintenance fee… which was great because it quit working again before I even made it home.

i took my VW jetta in to this TD about 1.5 hours before close last night experiencing some grinding noise and shaking. they took the car in immediately, diagnosed that the grinding noise was not from the tires or brakes then balanced and rotated the tires all before i got back from Meijer. outstanding service and friendly people! great job. will be back.

This is absolutely the best place in Lexington to find your tires and other service needs. Elige Powell, the general manager, provides the ultimate in customer service and satisfaction. Their top concern is your satisfaction. Elige and his team are honest, trustworthy, technically savvy, and will give you the best price and service in town. Will keep going back again and again. What a pleasure!

These guys went out of there way to take care of me when I was in a rush. This will be my new go-​to spot. As a background on my standards, I do 100% of the work on my car other than tires and wheels. I am always aware of the price I should be getting, so I know I don’t get screwed over. Great experience, and favorite location out of all of the other Lexington stores!

Best customer service in Lexington! Have helped me twice and saved my tires when other places in town couldn’t help! Amazing!