Sequoia Bluffs At Vista Ridge

I have lived at Sequoia Bluffs for quite a while, am still a resident, and can’t wait for my lease to run out. The staff, (both maintenance and office) are either non-​existent or new, and one can barely speak English. There is very high staff turnover (except the Manager), one can only wonder why. Consequently, maintenance requests take a while, the excuse is that it is not an emergency.
The front of the house is definitely better maintained than the rest of the complex. Parking is limited, especially for guests (and your guest’s car will get towed away very quickly, $ 200 I believe). Parking is limited because a lot of the covered available parking is being offered for a price, that most residents cannot find justified to pay, over and above the rent.
One is offered carpet shampooing when you renew your lease. Three months later, it has still to materialize.
On a plus side, location is excellent, the pool area and office and Gym are well maintained (areas that are visited my potential new residents)
Overall, good, but not worth the price.

They got an entire new staff fairly recently. WAY better than before. My kitchen light bulbs were out so i called the office and literally 20 minutes later the maintenance guy was knocking on my door to change them. The guy in the office has insisted on carrying packages out to my car for me a few times when I’ve had my son in his car seat, which was no big deal to him but really makes a big difference to me. Misty always asks how the baby is when I come in alone and pays attention to him when I bring him in with me which really shows that she makes an effort to get to know us. We are very very happy with the changes here lately!

I lived at Sequoia Bluffs for about 7 years. The apartment community is great. Nice pool area, great apartments, good maintenance staff that responds quick. Parking is so so but its an apartment complex. They recently started with parking passes so I assume parking will get better. Office staff is willing to help you and work with you. I dont have any complaints about the apartments.

Though my first 8 months here were rough with rude and frustrating staff, once management brought in a new office staff (plus bubbly veteran from the former staff) the place has done a complete 180! It was the little things that I was noticing.
The staff was friendlier, they were having more events, and the atmosphere was so much lighter. When I lost my job, Danielle set me up with a concierge shift to help me with my rent, and if that wasn’t enough she helped me find a new job that is loads better than my old one.
And right now I’m sitting on my patio writing this review as the carpet guys are dealing with my overflowing washer. That’s right, my washer didn’t register to stop the water and spilled into my kitchen, dining room, bedroom, closet and patio. This is a Saturday evening on Mother’s Day weekend and these guys came at a moment’s notice to soak up the water and guess who’s footing the probably expensive bill for something that was my fault? Sequoia Bluffs!
I love this place!
Thank you Danielle, Sarah, Adolfo and the team at Red Carpet for your help today!
Thank you Regina and Rae Ann for all your help too!
You guys rock!