At Home

Go see Jamie @ Home in Lewisville. She has the best customer service and welcoming personality in the world. She is a very genuine and down to earth lady you will ever meet. She is even a hugger! She went above and beyond to provide us amazing service. We will definitely be coming back for our home décor items moving forward with Jamie!

It’s like Ross or TJ Maxx, but for home décor! Some items are slightly damaged or defective (I saw a cracked mirror, a key rack with some paint chipped off, some storage baskets that had discoloration that looked like sun fade) but if you take the time and sort through and hunt a little, you can find some good bargains. The store is usually clean but I only ever see staff up at the front of the store which is a bit odd. Anyway, they have literally everything here, at every price point. I just recently moved into a new apartment so I’ve made a few trips here recently for things like coasters, pillows, storage baskets… I even grabbed two small power strips up by the registers. So, as long as you’re a smart shopper and carefully look at what you’re putting in your cart to make sure there isn’t preexisting damage, this is a great store.
And to all the people complaining about the customer service… have you ever had good customer service at Ross or TJ Maxx? Probably not. I haven’t. It’s pretty much a fend-​for-​yourself environment. Open boxes and check things before you take it home.

Bad customer service, i wanted to return an item, not opened, i have my receipt, they have a 60 day return policy and would not even give me store credit. Thankfully i don’t have to shop there ever again. I would highly recommend you don’t shop there either. Plenty of other places to shop

This store has a lot to offer, it has ross prices (ross quality also) and it has the amount of stuff crammed in that IKEA has in its entire store. It is fun to explore and has unlimited options. They also have seasonal stuff so if you need to stock up on Xmas or Halloween stuff this is the place to go.

This store is awesome!!! It is so big that you need to plan a couple of hours to see all there is to see. I bought tons of decorations for my outdoor space all at reasonable prices. I had a basket full of bulky items and someone saw me struggling with it and was helpful but the cashier was SO RUDE. I look forward to visiting again!

This place just gets worse and worse. Back in the day I liked them when they were garden ridge. Now it’s become «at home» and it’s way worse. The prices are ridiculous for what you get. Today is 12/​5, and Christmas stuff is already dwindling down. Their «Black Friday» ad was 5 things. Yes. 5 things. I used to make this a Christmas tradition to go every year back during their weeklong thanksgiving sale — now I doubt I’ll ever set foot in here again. I would rather go to Walmart… And that’s not saying much.

Just love the selection. Great selection of rugs. This store is definitely not limited to Garden supplies.

I’ve been to this Garden Ridge dozens of times. I usually don’t buy much (if anything), because I’m cheap and very particular.
BUT when I find what I want, it’s usually just right. I’ve looked for metal plant baskets or window-​box type things at various retailers… But I didn’t see one I wanted until Garden Ridge. Right shape, size, and price.
I just recently bought patio accessories here: chair cushions, an umbrella, that wire basket thing… But after getting everything set up, I realized that the red cushions and umbrella I bought weren’t quite right. I’m not that bold.
Thankfully, I kept the receipt. Garden Ridge doesn’t do exchanges, but they DO take returns (within 60 days, original packaging, etc). So I returned the red stuff and got a more neutral color.
Customer service is still hit or miss (as others have mentioned), but it seems as though they’re trying to fix that. Garden Ridge just changed it’s name to «At Home». Of course, that info isn’t on their website. And no other Garden Ridge stores mentioned the transition when I called to see if this Lewisville location was still open. So, slight fail. But oh well.
Keep an eye open for good deals, and get stuff on clearance. Also, take pictures of your head inside the alligator head for sale.

The nearest location is 10 miles from me. Other locations are 15 – 25 miles in opposite directions. I just wanted to call to find out a general price range of their scrubs (I need two sets for my sons halloween outfits, but I dont want to spend a fortune since Im cutting them up). I did NOT want to have to drive thru 3 towns just to check a price. And if they dont have the color I need I will have to drive 4 towns in the other direction to check another location! Is it SO difficult to have working phones that dont give u the run-​around with automated recordings? I think that’s ridiculous. Oh and how original is their promotional wording on the website? They say they are as big as a Walmart, and then they say they are «like a Home Depot for decorators». LAME. Dont compare yourself to other companies. where’s the originality? I dont care what they sell, what I found out today about how the company is run makes me never want to step foot in their stores.

This used to be one of our favorite stores. The merchandise is fairly good quality and at a decent price. Customer service on the other hand is second to everyone. If you try to call, you get ran through a maze of phone trees that will eventually dead end by hanging up on you. The website recommends emailing questions or concerns. We did so and are now going on two weeks with no response. Even an employee in the store told us that they have no way to get a hold of the store if they are sick or something. The manager told us that the issue we are having could be solved by a corporate manager, unfortunately he had no way to reach one. He recommended sending an email. Great advice considering we explained that emailing obviously doesn’t work. So the managers have no authority and can’t get a hold of any one who does. Not impressed!

I recently visited Garden Ridge in search of wall art. I found it difficult to look through the shelves of art because of how things are thrown and stacked on the shelves. Some items are too high to reach, others are too heavy to lift from under other pieces.
In years past I’ve purchased several pieces of wall art from Garden Ridge for resonable prices but after my most recent visit I don’t think I would recommend anyone waste their time shopping there.

Tacky. (Not the employees, but the merchandise.)
Cheap stuff loaded directly out of a shipping container. You name it, it’s probably here. If you are shopping for items made in the USA, consider elsewhere. If you are decorating a residence where you don’t care about the outcome of your items (i.e. rental property, dorm, temp housing, etc.) the items here will appeal to your wallet.

AMAZING!!!
If you are looking for ANYTHING to decorate your home, THIS PLACE HAS IT.
«Garden Ridge» is this utterly enormous store with TONS of stuff: garden decorations, stools and dining chairs, artwork, curtains, shower curtains, end tables, side tables, dressers, desks, SUITS OF ARMOR! It is utterly impossibly overwhelming and CHEAP. I could get a fake suit of armor for $ 70! It’s ugly, but cheap! A lot of the stuff here is on the gaudy side (A chair shaped like a woman’s shoe?) but also a lot of practical stuff as well. I absolutely plan on coming here again once I can figure out how to decorate my place. Pinterest, here I come!

I used to love this store but now it is truly overwhelming with stuff. They now sell clothing and mattresses. The front of the store is the most organized. The wall art section is cluttered and unorganized. I found a piece of art that I like and wanted to look for other pieces but the art was just stuck on the shelves which made it hard to see anything past the picture in the front for fear of stuff falling everywhere. The clearance art was even worse. It was thrown on the shelf. This store used to be better organized and cleaner. The management of this store has really let the store go downhill. I walked the entire store and the only area that was organized was the seasonal area.
I am truly disappointed in how this store has changed. There was not anyone on the sales floor to help me locate items. Which I’m sure if there was a system to the chaos they probably would not have understood it either.
Truly bummed…

After a rather awful experience at Mimi’s (roach. in. food. not. fun.), Man Friend and I took our tears over to Garden Ridge. Way back in the day when I lived in Lewisville while attending the wonderful UNT (caw!) I used to come here every now and again. Mostly around XMAS though. This is where to go for Christmas decorations and fake trees. Oh yeah, the good stuff.
There are also other cool things to get here like bathroom organizers (who’d have thunk it?), bed frames, tables, book cases, fake flowers, bar stools, paintings, and mirrors. Among the cool things we saw on our visit were:
– Cool decorative trunks to hide your crap in so your friends don’t think you are one of those old ladies that never throws anything away when they come over. (You are.)
– Bright red, blue and yeller wooden rocking chairs where you and MF can rock back and forth in the front of the store welcoming customers until the employees look at you funny.
– Brown leather sofa ridiculously cheap.
– Candles, candles and more candles.
If you are looking for that last something to decorate your place, stop by here. The prices are usually pretty great. Plus they have those fun rocking chairs.