Jays Appliance’s

In my opinion and from my personal experience I have to say… rude owner Rich should be his nickname. Read things carefully such as the bogus paper receipts they use. No warranty information is written, only implied verbally. One day there’s no delivery fee, next time you go in there is. They don’t tell you that they charge a $ 10 removal fee for each old appliance they take away. Now clearly it’s not about the money, it’s PRINCIPLE. When you call, don’t expect a «thank you», «thank you for calling Jay’s», «thank you for using Jay’s» or even a «thanks!» Just a slam of the phone once your question is answered and with a tone at that. This place isn’t worth it, it’s a shame. I support small business when able but places like this aren’t worth it because at the end of the day it’s my hard earned money that goes to the wrong, thankless people. Next time, corporate wins. Thanks Rich! See… that wasn’t hard to say, right?

Horrible do not shop here they do not stand behind what they sell spent 6200 dollars and they basically said go f yourself I beg of anyone thinking about shopping there go anywhere else

We’ve made several purchases at Jay’s, and have always had a very good experience. Most recently, it was a bedroom air conditioner to replace the one that died on us. The price was in line or a little better than other stores (online was a bit cheaper… but then there’s delivery and installation.)
Jay’s installation crew called the night before with a 3 hour window the next day, and were right on time. Included in our in-​store price was removal of the old unit and installation — including sealing inside and outside and new trim. That made it a deal to me!
We’ve purchased a microwave, Weber grill and other things at Jay’s, and each time I felt I received a good deal.

I will never give this place my business. I came in for an in-​wall air conditioner. Just browsing and looking for prices as I have never purchased this type of AC before. A man who I believe was the owner, came out to assist me and I told him what I was looking for. He asked me for the exact measurements of the unit I needed, what the plug looks like and how big the room was. I estimated but he said he could not help me until I gave him all of the information. When I told him I was just looking for a range of how much they cost, he refused to give me a price. He then dismissed me and said that he can’t help me. Extremely rude. I was just looking for basic information.

I have bought from Jay’s for many years. Televisions, air conditioners, dishwasher. I recently purchased a refrigerator. I was told I would have to wait 2 weeks for delivery. I waited 6 weeks. There is a strange noise coming from the refrigerator. Jays could not care less. after speaking with practically every person in that store, including, Richie the owner., I would not buy anything there again. The refrigerator is only 6 weeks old, and all they keep telling me that it is not their responsibility. Call the manufacturer. I feel betrayed by Jay’s. Please think twice before shopping there. They don’t care about their customers

I recently went to Jays and bought a microwave. The next day I found it cheaper at Sears. I went back because they say they’ll beat any price by 10%. The owner, Richard, got nasty and said he won’t do it. He grabbed my sales receipt and wrote void on it. Today I received a bill for it!!! I believe this is consumer fraud and I intend to report this to the BBB.

Still Top Notch for Appliances. My dishwasher conked out, just before the Holidays, who needs that.
No time to shop and compare prices.
I called the store and spoke to their long-​time top salesperson Andy.
I explained I needed quick delivery, he gave me his best price over the phone and placed my order with 2 day delivery.
What more can you ask?
Always my first choice for appliances.

Before calling Jay’s, I tried PC Richards, Home Depot and Appliance World. I had to replace my Electric Dryer that was «Hard-​Wired» and had no plug for an electric outlet. PC Richards and Hope Depot would not do the hard-​wiring and would have required me to hire an elctrician at an additional cost. My local appliance store wanted to charge me much more for that. Plus, the appliance prices at those other stores was much much higher. I would have had to spend up to several hundred dollars more if I went anywhere else.
Andy at Jay’s was a total pro. He gave me an incredible deal and next day delivery without any hassle. Jay’s is the only place I will use in the future!

I went here in good faith and bought five applainces. The waasher/​dryer broke the first time I used it and the unpleasant man with whom I spoke said it was under warranty so I had to have it repaired by GE. The GE tech came and said he would not repair it. Jay’s refused to replace it so I now have been sitting with a broken washer/​dryer for which I paid $ 1250.00 for one month. These guys do not stand behind their products-​do not shop here.

We were in the market for a new range hood when our built in microwave hood combo died.
We rounded up the usual suspects in our local area, using Unilocal and Google searches, along with Consumer Reports for research.
Home Depot went out of the market — they only have one brand of hoods, with very low specs. That left us with PC Richards and Jay’s as stores we could walk into, and
and
as stores we could order online from.
PC Richards was an easy option to check out. Their prices displayed on items are way off, and someone on the floor walked over to us and gave us «deals» that were, apparently, valid for a limited time.
We drove over to Jay’s — conveniently located a few minutes drive from PC Richards. The store initially gave a nice, mom and pop vibe — and I recalled the few good reviews on Unilocal.They also had some unique range hoods in stock that looked really nice to me, along with the top brands that PC Richards had as well.
I picked one I really liked, went over to the counter, and expressed interest. The person was professional about it, printed off a few pages, wrote down his name and price. We discussed installation options, and a price was quoted for that as well. I mentioned we’ll return in a few weeks and set commitments up.
Fast forward a few weeks. Wife and I take an afternoon off from work, drive to PC Richards to see the baselines, and drive over to Jay’s. Same person is at the counter. I mention the hood we had discussed, we walk over, take a look at the model number, he comes back to the desk.
At this point I mention that I did not have the printout he had given on my previous visit, but roughly remembered the price.
The seemingly innocuous mistake of losing the printout completely blew things up. The salesman said without the printout, he does not remember the discussion we had, and has no idea about the price we discussed, or the installation options we had discussed.
His new price was considerably higher, and worse, his new installation cost was double of what was quoted earlier.
If anything, I avoid car dealerships, furniture stores, and appliance stores for the pushy sales tactics and the pricing strategies they seem to use. This was a perfect example of what turns me off.
Without a printout given a few weeks back, the store can’t even figure out the price that was discussed? What is this, gasoline futures, or an appliance that goes into the kitchen? Also — the same installation options now cost completely different prices because this time I had my wife along, and wore different clothes? If this was an example of a return visit *before* the purchase was made, what should I expect after the installation is done and something breaks down?
I guess there are 2 kinds of people — folks who love a good bargain, and people who like fixed prices. I belong to the latter, so we quickly made our exit from the store, ordered a hood that looked decent enough from Costco, and had a local licensed electric installer install it for us.
It’s a shame they played the pricing game, and lost my trust pre– and post– purchase. They had a product I really liked. However, in the long run, I’m better off with Costco’s rock solid pricing and return policy, even if the product isn’t as good as the one in Jay’s.

Had to replace a washing machine at the last minute before leaving on vacation. Went to a competitor to get a price then went to Jays. As usual, they met the competitor’s price, provided us with next day delivery and setup. Have been dealing with them for years and they never disappoint.

I came to Jays after PC Richard could not get new GE Profile range that I wanted. Jays was one of the first LI appliance showrooms to have the new range I wanted on the floor to look at so my wife and I went there armed with our best prices and model numbers. On LI for 20 years I have never been to this place until this purchase.
When I called I spoke to a «Johnny Bulldog» who I then met at the business location. I really had no intention of purchasing there.
When I gave Johnny B. my models of all new kitchen appliances, he gave me numbers that were quite a bit above the prices I had researched. It was then that I was introduced to Rich, one of the owners. The negotiation then turned to that of a car salesman speaking of «wiggle room» and crossing out old numbers with new ones.
At the end of the day, this place was actually very competitive with their pricing. They did not BLOW other places out of the water but were certainly on par or better. One thing Rich did was get me rebates on all of the appliances which took another $ 475 off of the total cost, THEN making the prices excellent. He was very pleasant in completing the sale and arranging a convenient delivery date within a week of the purchase.
I called after the sale with further questions about the order and they were very helpful.
I had a microwave installed which went very smoothly and they arrived at the BEGINNING of the delivery window… a first.
Delivery of the remaining appliances by a delivery service went smoothly also at the early part of the delivery window.
I really can only say good things about this business. It is a small operation compared to PC Richard but you deal with the owner. He has the buying power of a huge consortium so is very competitive with other places. JUST REMEMBER THAT YOU HAVE TO KNOW YOUR PRICES AS YOU WILL NOT GET THE BEST PRICE ON THE FIRST OFFER. But no one does that.
Rebates were submitted… hope to have then in a month or so.

We purchased a weber grill from jays after shopping around. It was the same price everywhere but we got a free tank of propane here so we decided on Jays. The heavy-​set, older man at the counter that helped us, really needs a class on social skills and how to treat customers. The way he talks to people «assuming» everyone should know everything about their products and promotions is rude! We almost walked away from the purchase but we spent so much time on this purchase, we just dealt with it. We won’t be returning to jays to buy anything again. If I wanted impersonal service i would’ve bought it online. HD and Lowes never treats you that way!

I had a very bad experience with Jays. I wanted to give them the business to keep Levittowns economy in good health, instead of using a bigger store which I knew would be the better choice. I should have never went against my own judgement. I bought a washer dryer from them. If I used the bigger store, I could have had it the next day… here I had to wait a week for delivery, then it didn’t fit so they sold me another one but I had to wait a week for that one to come in since they didn’t stock it… then it came in and the dyer made the loudest squeak. I was told I had to wait again for them to come and fix it. When the installer came in, he said it wasn’t his fault and that I needed a new one and had to wait for that to come in. At this point I’m realizing what a mistake I made. I contacted the bigger company and was told they carry this in stock and could have come the next day to fix or deliver a new one!!! I called Jays of my disappointment and asked for a reasonable discount to make up for my very long wait without a washer dryer in my house and this is where I saw their true colors… they didn’t care! I was given every excuse and then flat out that they would not do anything about my huge inconveniece. Finally I got a new machine and thankfully they sent another delivery guy, since the first one I had to complain about once he left the first day they came… I wish I would have looked at the reviews before trying to be loyal to Levittown. I had good intentions on using Jays, but was very disappointed in the end. Once they got their money, they don’t care how they treat you! Now I am getting all new a/c’s and was going to use them. Obviously I will use the bigger company to get the better customer service and quicker time frame than using a small company who doesn’t care about it’s customers.

Talk about impeccable service from START to FINISH!!! I called to inquire about a specific washing machine. Richard, the owner, quoted me a great price in comparison to larger chain appliance stores. I never even walked in the store and had the unit delivered the very next morning with a very professional team. They took my old unit where others would not or charge an outrageous fee. Will definitely purchase future items from them!!!

*John N. loves his Grandma and cheap prices on household appliances.
When my 86 year old grandmother mentioned her A.C. was on its last leg and she wasn’t sure it would last through the upcoming summer season, it was the perfect confluence of things I love. Grandma and cheap appliances. And when John N. wants cheap appliances he goes to Jay’s.
Jay’s is a relatively small, independently owned operation, that specializes in kicking the shit out of any other stores prices. You would think that the bigger stores: cough PC Richards cough: would have better prices, but if you think that, you should bash your skull in with hammer cuz you’d be wrong and you’d be paying too much.
Back to grandma’s A.C. I was looking for a small unit, 6500 btu, and the salesman at Jay’s showed me a Friedrich with a price tag of $ 329. Before I even had a chance to speak he lowered the price to $ 259 saying he was giving me the senior citizen discount because it was for my grandmother… sweeeeet and sold. Now you might be saying «John N. one instance doesn’t mean it’s going to happen all the time» and then I’d say «oh yeah, let me give you some more examples of Jay’s awesomeness» I’ve bought two flat screens from Jay’s (one of which my ex-​wife and her boyfriend enjoy watching on a nightly basis, their eyes should burn out of their heads) and the prices were $ 400 cheaper than anywhere else. I also bought an over the stove microwave there and again the price was the best around. So there, Jay’s is the best.
If you like to save money and want appliances it’s definitely worth the trip to Jay’s. If you don’t like saving money, you’re probably an imbecile who belongs in a mental institution and have bigger problems than an on the fritz A.C.