Golden State Gasoline

I was «banned» from this gas station by someone I assume was a manager. Whoever put this woman in charge of training employees for a customer service position made a mistake. I heard her tell the employee she was training that «they’re on your time, you’re not on theirs» in reference to the line of 5 – 6 customers that had formed while he spent 5+ minutes having a conversation with the woman in front of me and then another 3 – 4 minutes settling a 25 cent price discrepancy. Admittedly, I was upset by the fact that it took ten minutes just to get to the register to buy a bottle of soda and some gas, and I was very short in my communication. As someone who has 8 + years of experience in the retail/​service field, I will be the first to admit that I was rude to the cashier. I was clearly bothered when I said that I didn’t care about the 50 cent debit card charge, and when I walked outside I threw my receipt on the ground and got in the passenger seat of the car while my friend pumped the gas. That being said, you get what you put in, and it was obvious that no one cared if they upset customers or hindered their day.
So when the woman who this company trusted to train their employees followed me outside and yelled at me about littering then called me a «b****,» I told her she should learn how to properly train employees for customer service. She proceeded to open the passenger side door of the vehicle and threaten me with physical violence, and when my friend stepped between us, this woman’s husband and who I assume were her children came over to the car and began to threaten us as well. I can’t believe anyone would do this at their place of work, let alone that someone who would do that is the front line to the consumer. I work hard for my money and so does everyone who comes on Unilocal to review businesses. I figured I would put my experience out there so others can know what goes on in the places they spend their paychecks. I don’t want to give mine to a company that appears to have a policy of «the customer doesn’t matter» and allows its upper level employees to harass and threaten people who dare to have a reaction to the lack of service it provides.

Gas station clean, open pretty late and the gas is decently priced.
Just make sure you have cash, because there’s the extra charge up for ATM, credit cards.

The only reason i’m giving Golden State gasoline one star is because it’s not an option to give zero. It has nothing to do with the gasoline itself or the prices but Everything to do with the employees. One older man with long white hair who works there is by far the most rude employee I’ve come across. I asked him something and he corrected the way i worded my question telling me «The right thing to say would have been.. . etc.» I found that extremely rude considering its not his place to correct me or anyone for that matter. I will never return to that gas station and neither will any of my family or friends

Came back to fill up today and am really loving the new gas pumps they upgraded to. I swear this is the only place in San Diego that doesn’t water their gas down. And their employees rock!

This place is a dump and very run down… you will find a bunch of low lifes here! The reason I give it 5 stars is because they have the cheapest gas in town. The welfare place is behind this station so beware! I have feared for my life before but its all in the name of paying less for gas.
I have never met the manager but everytime I go in its a different druggie working behind the counter… they all seem to smell like alcohol and they keep getting worse!
But gas is cheap!

My fiancé lives in Lemon Grove, so yes I have been to this gas station a few times. However, today I was there as part of a year long goal I have for myself to pick up Just1bag of trash per day to help create litter awareness.
Today I picked up trash on the east side of the Golden State Gas station property. What a dump! I can’t believe the owner would care so little about the appearance of the property. No wonder they can charge a few cents less per gallon than most because they don’t pay anyone to upkeep their property.
Come see my page on Facebook, search for and Like: Just1bag

Their Manager Brent is very Rude and and his Customer Service is POOR! Boycott All Golden Golden State Stations! Shop @ USA Gasoline!

I will never go there again!
Their customer service sucks! I went there to put gas one day cuz they had a good rate per gallon and ended up leaving with no gas. The fat, dark-​haired, lady in the front was a witch. I waited in line for about 10 – 15 min to pay for gas and I forgot to get the pump number. They do not have that many pumps there so I explained what pump I was at and the car. She bluntly and rudely said I have to go and come back with the pump number. I had already waited in line to then get out of line and come back to wait in line again with the pump number?! I don’t think so. I’ve been to many gas stations and I have never had this problem. She knew what pump number it was but was just being a (*). I was giving her the money to just pay and she did not want to accept it and said she was refusing service to me. After she did this to me, I was so pissed, I called her a few names and left. I could not believe what had just happened and decided not to go back in case she was there. This happened in 2006 and I have not been back since. I’m sorry she hates her job and life but she had no right to have that attitude.