Threads

I went to this place a few years ago as a referral from a friend who asked me to give this new business a chance. I’ve been a few times it’s usually deserted, even on Saturdays. The last couple of times it has been the same young woman. I do not remember her name but she is the girl who works on Saturdays. The first visit she opened the store about 20 min late, I waited in the parking lot and when she finally opened she served me and did a well enough job but spent the whole time complaining about how customers get mad if she is late and that she has a baby and she is dependant on her husband to pick her up and drop her off. In spite of her unprofessionalism I left her a decent tip and went about my day.
This past Saturday I arrived there just past 4. I could see her through the window she was cleaning out her purse on the counter. Through the door she was waving at me and telling me she was closed with a very unfriendly cold look on her face, she clearly did not remember me or the tip I gave her the last time. I have a soft spot for young mothers… I looked at my watch it said 4:06 I knocked on the glass and said do you remember me I drove all the way out here from Aldie just to see you do you think you can help me out this time? She got attitude and told me NO her husband was on the way. I walked away annoyed, and pretty ticked that this little brat blew me off like that.
Although I understand she was not obligated to help me since it was past 4, I would think it would have been good customer service to help out someone when she as clearly just sitting there cleaning out her purse and waiting.
Every time I’ve been there the store is empty… if I were the owner I’d want to know that my Saturday gal is unreliable and turning customers away. I will not go back here.

I needed to get my eyebrows done real bad. I am new to the area and drove by the place so I thought I would check it out. The lady that did my brows was very sweet and did a great job. I will be back for sure.

Shop does open on time. I have been there numerous times at 11am and the store was not open. Dependability is bad.
Eyebrows usually look good.

I had no idea this place was here but I’m thrilled that I found it! I hate driving to the mall to get my eyebrows done. This place did not seem to be thriving when I pulled in… the inside is a little rough, and there was just one other customer there while I was there. The threader said they had been there for 3 years, so I guess they are doing fine! That’s a big relief since they did a great job and I am planning to continue going back. The threading was pretty painless because the threader pulled quickly instead of drawing each hair out slowly like some of them do. That’s excruciating.
It doesn’t appear that their website is working which is unfortunate, they need a bigger online presence! I only found this place because of a google search and I had to hunt around to find their hours. They open at 11 during the week, close early on Saturdays, and are closed on Sundays. They are located in the plaza with Del Rio and Dolce.
Overall I’m very happy with the job they did and their location couldn’t be any more convenient.

My go to threading place. Both women are excellent but one is a little more aggressive than the other, however I trust them both with my eyebrows and upper lip. I also recommend getting some rose water from them to keep at home! Will continue to come back!

My daughter and I visited Threads for one of our monthly pampering rituals, while here we received an amazing «threading experience.» Our threading technician Reny was efficient, quick, and had amazing customer service. We will definitely visit Threads again!!!

I’ve been looking for a threading salon looking for a threading salon since moving back from NYC. Nisha was very friendly and gave good advice on my eyebrows. you don’t need an appointment and the wait (if there is one) is never long. I’ll definitely be going back!

So much better than waxing. Only a few times when I have had this service did I think I had «perfectly shaped brows». Each time I’ve been here, I know I did. Magic.

Went to this location because i didn’t want to drive to Reston. Pretty self explanatory. The environment needs to be upgraded a lot. Implement some music, get some décor on the walls, maybe some plants? As far as the service? GREAT!
Walked in and the lady acknowledged me and said hi. There was a chick before me so i waited a little bit. No big deal. Nisha asked me how i wanted my brows done, she TRIMMED them then got down to business. She was quick and told me what she thought looked best. Finished up and asked if she could apply some rose water, closes up the pores i was told. I always think my eyebrows are crooked so as long as i didn’t look surprised all the time i was cool with it. I don’t see why people are reviewing that 15 bucks is an exorbitant amount to pay. I’v always believed that you get what you pay for. I went in to get my eyebrows done which turned in to my whole face needing it. Looked like a chick again instead of a cave woman. Didn’t think i was that furry but whatever.
I always had my eyebrows waxed. Since i’v been having them threaded they are easier to maintain cuz i HATE plucking. She did ask if i wanted a break? Said no and she kept going. She did mention that i had a high tolerance of pain but it really didn’t hurt just some stinging on the lip. I don’t know, i’v been told of that in the past. My tattoo artist kept asking if i wanted breaks too. Humm… i know what DOES hurt is stepping on a hot ass melting apple iphone cord and burning my foot. Threading… is cake IMO.
I will go back again. Seemed like a nice lady and she didn’t make me look surprised. Job well done. I would rec this place over a 5 or 10 dolla thread job. ;)

First time ever trying threading today, and it was a good experience and no pain at all. Nisha advised me on how we can work to re-​shape my eyebrows and was very nice. I will definitely return. Bye bye waxing.

Nisha was really sweet and did a very good job shaping my eyebrows. Loved that she did a mini consultation to see what I wanted instead of just taking thread to my face like a lot of places. The threading itself was quick and painless and I loved the soothing rose water at the end.
The place is very bland — no decorations, no music, and painted a harsh shade of yellow. I don’t mind paying a higher price if it’s a better service but she didn’t even trim my eyebrows. I would definitely consider becoming a regular but would really like to see some improvements overall. Perhaps a quick aromatherapy treatment? Something to warrant the higher price.
They’re currently offering a few specials as well: buy 10 get your 11^th free; write a Unilocal review get 10% off; and refer 5 friends get a free threading.

I used to love this place. I put up with a lot to get their «great» higher priced service:
*Visiting the store two days in a row only to find out they were mysteriously closed during business hours. On the third day of this occurrence I called the Herndon Threads to find out what the deal was and given no acceptable information.
Waiting in an empty run down looking store on each visit
*Once the lady came out of the back room after a few minutes of me standing alone wondering where the person was… She apologized for the wait and explained she had a stomach flu. Oh joy.
*Another employee brings her young daughter with her, who she finishes playing ipad games with **before** servicing the customer. Then ignores her daughter when she’s threading (and I’m praying that she’s actually focused on making my eyebrows even), while the daughter screams incessantly that she wants sponge bob!
I visited on 10÷4÷12 for my usual eyebrow threading. I was annoyed to find the employee talking on the phone not looking up to acknowledge me, and continuing her personal conversation for over five minutes! Really you can’t say «Sorry I’ll be right with you»??? There have literally never been any customers other than myself when I visit.
FYI they do not clean their hands or chairs before service at this location or Herndon. Pretty sure this has been giving me white heads, gross.
I will share that I have a customer card with 8 punches on it, and if you’re brave enough to visit let me know and I will pass it your way. I believe 10 or 12 punches gets a free eyebrow threading.
They also offer a 15% discount for Unilocaling about them. So much for that.
Get it together threads! I will never go back to this location.
I decided to give the Dulles Town Center Eyebrow Designer 21– even after uneven experiences! They have improved since I wrote them off about six months ago, and I’ll put up with almost anything to be through with Threads in Leesburg.