Ben Franklin Arts Crafts & Frame Center

Where crafts go to die.
This was the saddest excuse for a craft store I’ve ever happened upon.
I’ve been in multiple times and have never bought something because they consistently don’t have what I need.
Consistency is a great thing, unless you’re consistent at being bad.
They usually have one person working and that one person has no clue what they have in stock or where in the store it might be located.

Picture Framing – warning – prices make no sense and workmanship inconsistent. I went to get a poster size picture put on tagboard — to use simply as a poster with a slightly stiffer back and they charged me $ 100.00– one of the workers told me the woman in Framing was «a little off» and got the information wrong on the computer pricing. one-​hundred for a poster backing? Defies common sense.

Always great finds on decorative florals for outside window boxes (no sun so I must use fake). Great Christmas decorations at reasonable prices. I wouldn’t have anything framed here, but that’s a personal preference. Framing shops are for framing! This is a great store for cards as well. I have found some fantastic fold out, three-​dimensional cards here that have received many oohs and aahs from the recipient.

Negative stars! (–5 stars)!
Placed an order over a month ago, checking back on their site,
and it still shows as order being fulfilled! Hah?! A week after a placed the order they I got an email response about how they had trouble communicating with their warehouse about the items I ordered being in stock. Right. When I finally asked to cancel order and get my money back (yes they charged my card! right away before even checking if they will be able to ship what I ordered, if they even have any of these items, or it’s just a scam). I thought I was done with scam artists, and here we go again!
A month after they promised a refund due to not having the item to ship to me right away, I still did not receive a refund, and after getting in touch with them again this week, no one is responding even via email!
Can’t believe this is happening! They looked legit.
Be careful. There are scammers out there.