Roberts Chevrolet of Lee’s Summit

Always great service at the service department. Patrick is the guy to call! Honest, friendly, and reasonably priced.

I stewed about this for about a year but I have to get this out there. I purchased a 2008 Yukon from them the salesman couldn’t have been nicer he treated me like a king, but after the sale that’s a whole different story. Let me just say the after the sale customer service is non existent! Here’s an example of what I am talking about. Before buying I asked if the car could be detailed of course they said no problem, but when I went to get the car all it was, was washed. When I brought that to the salesman he told me that’s all they do. The car had not seen a vacuum since it was new! One really big thing was when I looked at the car it was advertised as having Bluetooth I also as the salesman if it had Bluetooth and was told yes buy him. After buying the car I couldn’t figure out how to use the Bluetooth so I went back to the salesman and he said he would get it up and running. He went out tried couldn’t get it to work so he said he would talk to the service department and get back to me. I’m still waiting for that CALL! What I found out was that it didn’t have Bluetooth sounds like false advertising to me. All I can say is don’t buy a car from Roberts Chevy and if you do beware.

Really helpful sales staff. Went out of their way to get me what car I wanted without overspending. Didn’t end after the sale. Noticed a few dents and scratches after I drove off the lot. They took care of it without any hesitation.
They aren’t the biggest Chevy dealer but that’s a good thing to me. Very satisfied and would recommend.