Enterprise Rent-A-Car

I rent here regularly for work trips. It’s handy to have a rental car service in Leavenworth rather than having to go all the way to Kansas City, however I’ve had more than one sub-​par experience. I’ve rented multiple vehicles from here that have a very distinct cigarette smell to the interior. One was so bad I asked to swap it for a different vehicle, but without anything in the same class on the lot, I had to take my rental car all the way to an Enterprise in Overland Park to exchange it. The last time I rented there, they called to confirm my reservation (which I confirmed over the phone), but the following day they called me a couple hours prior to my pick up time to let me know they had sold out of cars and instead offered me a utility van for my 500+ mile road trip. Not wanting the utility van, I requested that they try to move in a car from a different Enterprise, which they eventually were able to do, but at a significant delay to my pickup and departure time. Seems their definition of holding a reservation is just different than mine. I would recommend calling the day of your pickup just to double check.
The staff is very polite and always attempt to be accommodating, there just seem to be a few corners cut. Possibly due to a smaller location?

Super easy one night rental from a very professional and friendly staff. Even called me to confirm the reservation. Nice job.

One of fort leavenworth’s biggest benefits by far! They’ll come pick you up and give you a great rate. Plus they’ll take you back to the installation after car drop-​off. Friendly staff, too!